Customer Ratings & Reviews

Being a member of Best Buy Plus has been an incredible experience! The perks and benefits are truly outstanding. The exclusive access to deals and offers, along with the speedy and free shipping, have made shopping a breeze. Moreover, the extended return policy and dedicated customer support have provided me with peace of mind. The rewards and points system is fantastic, offering great savings on future purchases. Overall, Best Buy Plus Membership has significantly enhanced my shopping experience, making it a must-have for anyone looking for convenience, savings, and top-notch service!

Needed fast as my freezer went down and getting this unit save me $400 in froxen food. Easy access and depth of room and visual access.

Great program and saved me $100 purchase so I received my membership for year 1 free!! So many great perks!

I apriciate that the plus membership price was offset by sales making it an easy purchase. The rewards are just a plus.

I picked out the item I wanted it, which was a large television 65 inch OLED. There was somebody right there to help me out with it and load it in my vehicle easy Peezy.

I am very impressed with the employees of Best Buy. The managers and the line staff alike. I would have never purchased the membership with out their explanations and saving me some money. Kudos to them.

Everyone at the GEEK squad was friendly, helpful, and knowledgeable about their technologies. They explained their charges, to which I responded, "I only had the computer for five days, and you want to charge me to fix it. " I am rating the people, not the store's policies. I ended up returning the PC, It was an open box in excellent condition.

It will be great if I win. The laptop works great. I would definitely recommend to family and friends.

At first I was leery about this but I am glad I joined. This has provided great benefits to my products that I purchase from Best Buy.

Great! Amazing card Able to pay anywhere Highly recomended

We received good advice. We also received very good support in solving issues during the computers set up.

I went to the Aventura Best Buy to purchase a USB sleeve to go over an older flash drive to fit the iMac that we purchased at Best Buy. The customer service assistant was great, looked for the product and then walked to where it was located and then took me back to the customer service register where I pad for the product. The Service tech was extremely gracious, and made the experience a pleasure. Thankyou!

Comes in very handy and very resourceful, will recommend to people after buying

Membership with BestBuy is great and works good for warranty

It made sense when we got,and when looking. As not a big electronics purchaser, thinking about-/+ it does have value.

This is something that has ALREADY paid for itself!!!

As a new Best Buy Plus member, I've already seen some value in the program. The discounts on select items have been a nice perk, and definitely helped me save a bit on a recent purchase. I'm looking forward to exploring the other benefits, like exclusive member pricing and extended return windows, to see if the membership continues to be worthwhile. So far, so good!

On December 2, 2024 I returned a Samsung Framed Television. It was an out of box purchase I made a few weeks prior. I had lost the receipt. The young man and Manager were wonderful. They helped me get the item out of my car. They gladly looked up my receipt on line and processed the return. I returned the TV at the Polaris location in Columbus Ohio. Exceptional Customer Service!

I got this membership because an employee told me I would get early access to Pokemon drops and restock. That was not true. Also I have never seen any Pokemon TCG cards in stock because BESTBUY Caters to the scalpers and Bots over their customers with Kids. I see there are a lot of good deals but they’re on things I don’t need or buy. I’m not happy with BESTBUY at all. I don’t care about the membership.

I am used to places honoring a 30 day return period and was not expecting for Best Buy’s policy to be 14 days. I was preoccupied with moving and personal things and had a chance to visit a store exactly three weeks after the purchase date of my item. The manager was unwilling to give me store credit for my item so I had no other option than to buy this membership so I could return my item. I don’t buy enough appliances or electronics to make this membership worth it, and I am often able to find better deals with other stores anyways.