Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40790 reviews
(40,790 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 3 out of 5 stars
The membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have only used it once and can't tell you how it will be in the long run. Okay so far.
This review is from Yearly Membership
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for choosing to be a My Best Buy Plus™ member, pgmiller. In addition to getting an extended 60-day return/exchange window on most products, as a My Best Buy Plus™ member you also receive Free 2-day shipping, and exclusive member pricing!
If you ever have any questions, you are welcome to reach out to us via Facebook (facebook.com/BestBuy), X (X.com/BestBuySupport), or Instagram (instagram.com/BestBuy) for assistance.
Rated 5 out of 5 stars
Great membership purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Plus has been great for me and my family when shopping for all our tech needs. Best Buy also has always honored the price match guarantee, which together makes this a great membership for me to have
This review is from Yearly Membership
I would recommend this to a friendRated 1 out of 5 stars
Not worth it for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am used to places honoring a 30 day return period and was not expecting for Best Buy’s policy to be 14 days. I was preoccupied with moving and personal things and had a chance to visit a store exactly three weeks after the purchase date of my item. The manager was unwilling to give me store credit for my item so I had no other option than to buy this membership so I could return my item. I don’t buy enough appliances or electronics to make this membership worth it, and I am often able to find better deals with other stores anyways.
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for sharing your experience as a My Best Buy Plus™ member, WM123! Our Return & Exchange Policy found here: https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014 has the details on the return time extension from 14 days to 60. In addition to getting an extended 60-day return/exchange window on most products, as a My Best Buy Plus™ member you also receive Free 2-day shipping, and exclusive member pricing! If you have any other questions, please reach out to us on Instagram (BestBuy), Twitter/X (@BestBuySupport), or Facebook (facebook.com/BestBuy) and mention that you're contacting us in response to your My Best Buy review.
Rated 5 out of 5 stars
Member plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love being a member free shipping save money discounts
I would recommend this to a friendRated 3 out of 5 stars
Still waiting to get the value for the cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure that the value of this membership justifies the cost. I'm still waiting to get the value that I'm pleased with.
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Milt! We appreciate you sharing your experience with your My Best Buy Plus™ member. In addition to getting an extended 60-day return/exchange window on most products, as a My Best Buy Plus™ member you also receive Free 2-day shipping, and exclusive member pricing!
For further assistance with your experience, please reach out to us via Facebook (facebook.com/BestBuy), X (X.com/BestBuySupport), or Instagram (instagram.com/BestBuy) to review this for you. When reaching out via social media, be sure to mention that it's in response to a "My Best Buy Review".
Rated 4 out of 5 stars
Mrs figueroa
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very good price we get on our washer and dryer, and so the staff very helpful on everything we need, thank you
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Large selection and great customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Large inventory of different models to choose from. Excellent customer service. They answered all our questions and steered us in the right direction. The sales person let us know that a sale was about to begin a few days later and how to be credited back the discounted sales amount. Which they did.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Did not use it since recieving membership.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looking forward to benefits with this membership.My experience with best buy in the past has been good.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
It is good to get with a large purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I liked it when I got it for free with my PC and I got a discounted PC bag buy with it. I’ve taken advantage of the free Apple Music and TV. I don’t have a lot of things to buy so I’ve not used it beyond my original buy.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a pretty decent service. The only peoblem is inhave nonuse for many of the perks and i wish they added more incentives like more discounts on items. The membership isnalready expensive in this inflated economy so perks would be nice. Otherwise it's not bad.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Loving BestBuy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Now that Apple is in a partnership with BestBuy I’m regularly shopping there. Just a few weeks ago we purchased a 65” TV for my senior friend and they deliver and installed. Very pleased with BedtBuy!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership program is awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was originally skeptical on whether my return on investment would be possible. Then I used it 3 times in as many months for big savings!
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Definitely worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice membership with good deals if you are a light shopper OR an avid shopper! I am not much of an avid shopper. Lol, HOWEVER have found a few items, within the deals that are available being a member, that I love. Even for the light shopper, this membership has earned my $$ back!
This review is from Yearly Membership
I would recommend this to a friendRated 2 out of 5 stars
unhappy customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to get an appointment at the Geek Squad for a computer repair. The person with whom I spoke made the appointment for an after work time and took copious notes on the issue I was having--including that I need my computer for work and could not leave it overnight. When I arrived they said I needed to leave it for several days, though I offered to stay and wait however long was needed--Oh no, I was told, there are so many others before you. I left with no help, having added time to a long workday with no reward. I understand others needing attention and taking my place in line. What I do not understand is being told something can happen if I can wait, arriving and being told that was not possible. That is not a responsible way to treat customers.
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having misunderstandings with repairs and time for repairs can be difficult. We don't offer in the moment repairs as diagnostics and repairs can take time. Please be advised that laptop/desktop repairs normally require to be left in the store or shipped our for support. Please reach out to us on any of our social media profiles for further support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Rated 4 out of 5 stars
Lap table
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would highly recommend this lap table to every one
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Makes things simple!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a full time teacher that only games on console. Ive been meaning to upgrade my PC for a decade and I’m happy I came across this PC. It is perfectly in the middle for those who want a good gaming PC that doesnt really know much about PC. I dont play a lot of games for graphics, but I am very happy with how my PC runs for work and games. The large case is ideal if i ever want to upgrade! Not a fab of the white color, but i can overlook that. The PC also runs quiet as my air purifier is louder.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Don’t use often, but has come in handy when needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love having the options included with becoming a member vs not being a member.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Awesome best experience for more than 35 years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I been a customer over 35 years And still have a good impression about Best Buy they have the best customer service The sales agent was very helpful knew about the product and knew ongoing offers that was great Always excellent satisfaction ✨
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
BEST VALUE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership I think is worth it when you are buying Best Buy products to insure you get the best deals, coverage, and financing which is amazing if you get the Best Buy credit card with cash back is also helpful in the store with saving more money.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Worth it?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although, I only used it once, it seems like a good deal especially since the holidays are around the corner. I was also able to use it within the same purchase which was great. No new card, it's just associated with your cell phone. without further use though, I can't give it 5 stars? I would also like to know the discount received.
This review is from Yearly Membership
I would recommend this to a friend
