Customer Ratings & Reviews

Wow, they are very professional. They know what they’re doing. I really appreciate.

The membership is actually worth the minimal cost. We just saved $25.00 on a recent purchase!

We just purchased two computers and needed to transfer the data to the new computers from old windows 7. The Best Buy total plan covered both computers and a laptop we already had saving us hundreds in geek squad charges.

Such great membership benefits. I’m so glad that I signed up.

Madison was a sweetheart. She was patient and very kind. She went above and beyond to make the experience a great one. She listened and when she wasnt able she got help and information for me from someone else. I was truly amazed. She waited with me for so long to do a phone switch and some other queries and she wasnt annoyed not even once. I dont really think you are noticed for the best buy plus membership, no special treatment or discounts associated with it for me. What stood out for me was the service from the employee....Madison.

The membership is great. We don’t have to pay extra for coverage of the product we purchased. we are customers for a long time , but weren’t a member so I want to thank the sale rep for telling us about the membership.

Better than govee and hopefully it last longer too

I got this plan. When I purchased a new washer and dryer. I got geek squad services. I also got my protection plan which was great price for the membership since I got that protection plan under the membership as well as the geek squad under the protection of the membership and so far I've had no problems with my washer and dryer and when I was purchasing it everyone was very friendly and help me out a lot and knowledge for what I need it to put up the new washer and dryer. I also got free delivery with the membership

The membership was very valuable! The return policy and price adjustment time are extended during Christmas for members. Very helpful.

Usually the best prices on most items like computers, TVs etc. Accessory items are overpriced - buy them elsewhere. I had bad experiences with GEEK squad ... bought an Acer 5050 laptop and it had networking problems. Geek squad couldn't fix it - said it was hardware fault. After LOTS of attempts to fix it, I gave up on the GEEKs ... removed WIN OS and installed Ubuntu myself. Problem solved. It wasn't hardware - it was some kind of software conflict in Acer net management and WIN that they could not resolve. I think they are OK for routine stuff, but they are not competent for complex problems.

So far so good. All of the deals and perks are worth it.

Good savings with membership and savings would recommend..

Membership has been great with Best Buy, I have had no issues since I started 2 years ago

Been able to return items after a period of time it is s real value and been able to use Geek also.

Overall it is good. Some good deals on items. I wish the membership included things like free delivery and haul away on Appliances. I will most likely renew when it ends. I hope more is added to the membership.

Membership pays for itself and the perks come in handy on evey purchase

So far this membership has been a great addition to my already great best buy account and without it i dont know what id do its a must for tech lovers

This membership has given me the opportunity to have everything in order and buy everything I need. Thank you very much for the opportunity This membership has given me the opportunity to have everything in order and buy everything I need. Thank you very much for the opportunity.

It's a great program. The included installation is a no brainer. I love the extended time period allotted for returns/ price match with members only pricing.

Great perks and discount that actually pays for itself already from the member savings and unlimited free shipping!