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Customer reviews

Rating 4.2 out of 5 stars with 40795 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 290 Showing 5,781-5,800 of 40,791 reviews
  • Rated 5 out of 5 stars

    Membership Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. Member prices, plus unlimited Geek Squad support afe great.Also, love the peace of mind of getting protection plans on our purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must if you’re cheap like me!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the subscription because I’m constantly buying stuff for work and stuff for the house. TRUTH IS discounts are not the biggest highlight of this membership, but the random offers they have every month!! That that’s where it pay off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can return anything without a 60 day window or get it price matched within that, rather than the 30 day window for all purchases. I was able to get my new laptop for less than 50% of retail by price matching using this membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this membership. It is worth the cost just for the extended return policy. I also buy all of my large electronic purchases from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership it was a great deal. I could see the benefits from having a membership. Also the people were really friendly when they asked me about the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a pretty good value. Didn’t really cost me anything extra so it made sense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mac m4!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Mac m4 was amazing ! I was originally going to get m3 but the customer service had a valid point to spend $75 more for a brand new one while it was on sale still !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best buys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is an excellent value plan for me and my family. I will use it more when the holidays come

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are financially literate, this isn’t a bad deal. If you make a large enough purchase or purchase enough in the membership period, you will save money. Best Buy prices are on par with Amazon sometimes cheaper so I can’t complain. Don’t purchase if you don’t purchase enough to see positive savings simple as that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Ade wonder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy their service is preety OK and lovely, I really enjoy item I bough from bestbuy,bean a membership reduce price of item buy from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is a great value for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saving money is great, but my experience with every person I come in contact with at the store is unbelievably awesome. My advice for any company running a business that has poor customer service, would be to come visit my Best Buy store in Owasso and see what great customer service is really like. My membership is icing on the cake as far as I’m concerned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, I recommend everyone to get this subscription. You'll have many better offers, and it's literally free. (feminine) Very good, I recommend everyone to get this subscription. You'll have many better offers, and it's literally free. (masculine)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Becoming a Best Buy credit card holder was a great decision. I get very worthy deals and random gift certificates to use online and in-store. I even got this membership for free. You can’t go wrong with getting a Best Buy credit card.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst customer service in the corporate..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi, I thought BestBye is the place where people buy things without worry. But I had really the worst experience. Last July 6th I spent around $4800 something a Tv , sound bar and few other things order # 1125187262127 And it was scheduled for delivery July 29th .. and July 8th I saw the TV price went down $300 .. when I bought the TV was $3300 .. then call BeatBye customer service and ask for price match then the agent say okay we can do that but for now the order is pending once the order is delivered give us a will do the price match and also he give me a Case # 359765158. Then I said okay. The product delivery date was July 29th and it’s came on time then the next day July 30th I give a call to BestBye for price adjustment then agent say we can’t do that you have to go to the store where you bought it .. then I went to the store after they checking everything from the store says you price match it’s already approved just need to process just give them a call they will do it .. then I left the store and call again the BestBye was on phone for an hour the lady same think she I we can’t do that you will have to go to the store .. then again July 31st I went to the store again talk to them .. they told me it’s already there why they don’t process that .. call them again and talk to the customer service manager .. then I called again also spoke to the supervisor but she told me we can’t give the $300 price match .. so my question is way I got miss guided from the beginning.. I could have go next day and cancel my order and re order again and get my price match .. I still can return all the stuff I bought eventually BestBye will lose $$$ because everything is open box now .. my only concern is customer like me spent thousands of $$$ to give you business but if you guys harassing them like that .. then slowly you will loosing business. I will still request if possible please bring the issue to higher level I already share the order number also the case number.. I also have the picture for July 8th but definitely find out if you check the TV price on July 8th ..

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Having problems with getting a Price Match can be difficult. Please reach out to us on any of our Social Media Profiles to look into your concerns Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 3 out of 5 stars

    Little benefit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure the membership is worth the cost. Haven’t seen much benefit.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    You'll love the extended Return Policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the 60 day return policy. Its hassle free if the item you buy goes on sale in that 60 day period. I already recovered close to $100 from a back to school sale that happened after my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best buy I could get from the best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came in to buy a smaller music box and i was met by the young man who showed me why I should buy the jbl music box that i purchased . I'm so satisfied with the system. Thank you so much Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you shop alot at best buy, completely worth it. Lots of discounts, 60 day return window(Ive used this alot while upgrading my pc with ease and no issues) Only 50 dollars annually, I have now used 50 dollars in rewards and have 30 dollars to use towards any purchase. this is sooooo worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing.I love it.It 's one of the best products ever

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is a great deal. You get something for signing up and you gain all the perks on more discounted pricing! Only 50$ a year. If you shop here a lot it’s worth the buy.

    I would recommend this to a friend