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Customer reviews

Rating 4.2 out of 5 stars with 40799 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 294 Showing 5,861-5,880 of 40,795 reviews
  • Rated 5 out of 5 stars

    Excellent Features and Salesman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, communication. And attention by my sales guy. Besy recommendation he couldve made to me. He was clear and fetailed about the benifits. He wasnt salestly either. Need more sleaa professionals like this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is perfect A lot of options by electric products Always best deals I love Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Travin at Bestbuy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy to have signed up for this as it has made my return process so much better and my overalll experience with Best Buy better. Thank you to Travin the sales rep at the West Hollywood location for signing me up and helping me with my amazing purchases. Truly happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PhilipsHueBridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the pleasure of having Mr. Marcus as my sales rep to help me with purchasing and setting up Hue products. He told me that I could install myself. So I have installed all parts. Very easy. Great guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very impressed of this product. The performance is outstanding, and the price was the best one compared to other stores will buy again if necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed my new membership. It gives me that extra feeling of confidence if I need assistance with computer, etc or need to return an item which I haven't. Love my purchases. I love getting those early notifications on sale prices. That brought me to Best Buy for a special purchase! There's so much more I have to look forward to in the future with my membership! So excited! Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    W membership perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t be happier with my Best Buy membership! The exclusive discounts, free shipping, and extended return periods make it totally worth it. Customer service has been excellent, and early access to deals has saved me a lot of money. If you shop at Best Buy often, this membership pays for itself. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKSQUAD Double THUMBS UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeksquad gentlemen was very professional. He guided me the steps needed as he removed the the continuous antivirus popups on my laptop. I’m very pleased of the result.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the yearly membership, but I am not taking much advantage, so will not renew

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So glad i signed up for membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good customer service. Salesmen are top notch. Very thorough on products purchased. Will consider lap top in near future. Glad i was informed about membership benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful and good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful for good deals. I like the free geek squad benefit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth having it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great perks of having exclusive member deals, support, and fast shipping. Something you shouldn't miss out on if you're into tech stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great purchase, saved me money that I thought any other store would. Highly recommend if you purchase from this store daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to purchase good customer service online and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the bed, but it was very easy to purchase. They explain everything good customer service online and in the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the membership saved me money when there was a price change after my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Savings paid for the membership!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value!! Used multiple times in the year with added savings and rewards. Renewed without hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the membership!! Great Deals!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is the real deal. I have been able to find items I have been wanting at a discounted price. Because sometimes I have not bought an item due to the price its at but having the membership deals makes it so so worth the buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because of extended return window for a couple big ticket items (which turned out to be unnecessary as I love them). I like having the 60 day window. I do wish it was just standard instead of costing extra money, so I won’t be renewing it. But for what I needed it for I have no complaints.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership pays for itself. The deals are amazing and worth it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually did not want this and I asked her to take it off and it wasn’t till after that I realized it was never taken off so I was charged for something that I did not want after the cashier was being extremely pushy about it. I live out of town so there was nothing I could have done once I got home and I’m very frustrated because I explained I was going home to get apple care and did not want this

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for sharing your experience as a My Best Buy Plus™ member, ZANDARIS! What you’ve mentioned is quite concerning. This is not the experience we want for our customers. Please reach out to us on Instagram (BestBuy), Twitter/X (@BestBuySupport), or Facebook (facebook.com/BestBuy) for further assistance and mention that you're contacting us in response to your My Best Buy review. BBY-ExBrand_Totaltech