Customer Ratings & Reviews

At first I was skeptical about paying $50 for some member club status but now I realize it’s way more than status. It’s about the journey to get to the status

Love my Plus membership. Best Buy makes shopping fun again!! Exclusive deals and discounts with limited alerts. Just enough so they are informative, not annoying. And there hasn’t been one time when my package hasn’t arrived early. Great job BB.

The BestBuy Plus membership is an okay package to allow people access to sales and tech support for recent purchases through geek squad. However, I feel it is overpriced for what is provided and doesn't really compare to their total tech package. The benefits are relatively dry and weren't worth the cost for me. Even their biggest incentive, the Geek Squad support, wasn't very helpful as they often pushed me to go to the product manufacturers for most of my issues as they stated they couldn't offer the same level of assistance and getting me in for an appointment would take almost a month anyways. I feel it's just better to get a manufacturer warranty or Total Tech unless Best Buy Plus happens to come for free with a purchase during a sale.

Very happy with my plan. The technicians installed my TV and soundbar which was installed beautifully. The back of the TV was done very neatly. The cords were all tied up. About a week later there was a loud sound coming from the TV or soundbar. The techs came out about 3 times and finally came to the conclusion it was the soundbar. The soundbar was replaced and it been 3 weeks since it was replaced without an issue. The membership protection plan is well worth the cost.

I’ve been a member for almost 6 years, my only regret is not signing up before. Having the opportunity to get the stuff you need without having to pay for them in full is a huge help. Whenever I need any electronics Best Buy is my place to go

I loved the overall customer service very helpful in achieving the desired goal I was looking for fast and friendly..also love the fact that any one of my family members can use my 2 month return account and free geek squad ..it's an amazing deal with so many more benifits

Joining this membership was the best decision I’ve made for my professional growth. The resources, support, and sense of community are truly outstanding. Highly recommended!

I love the cost and benefits to this membership. Thank you Best Buy and geek squad.

Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

The benefits are decent for the cost, but I didn't end up using enough to justify another year of membership.

I have been a member, off and on, for years. I purchased my first new computer at Best Buy. I buy all my electronics at Best Buy, because you stand behind your products. My membership has been a valuable resource.

It could save you money if you’re buying the products that are on sale with membership, but not that many sales.

This is a real good deal great value and I’m glad I bought it good advantage to this membership

We always purchase these memberships and then we forget we have them until we go and purchase something else again! Hopefully this time we will remember we have it and take better advantage of it.

One of the best credit card I am owning in US. Excellent credit rewards program makes you buy the gadgets which you dreamt for years. Also with membership plan, offers, geek squad service and rewards program, it’s a card everyone should own. In a year I purchased 54-5 Apple products and 3 other electronics under offers and rewards program.

This membership is a great value. I also got a certificate for 50 dollars due to my recent purchase, unsure if related, but if so it just paid for itself. With prime day coming up, the price match protection might also pay for it.

Awesome membership!!! I love Best Buy and every thing they have to offer you cannot go wrong shopping here I won’t buy my electronics from any where else

Great membership, love the rewards and extended returns

The Best Buy Plus membership has been a game-changer! From the moment I signed up, the perks have made me feel like a true VIP.

The person who helped me out they were so kind respectfully and it looks like they do appreciate the customers that we’re so kind enough, even though there were a misunderstanding with my TV order that were still kind and apologize