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Customer reviews

Rating 4.2 out of 5 stars with 40898 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 326 Showing 6,501-6,520 of 40,898 reviews
  • Rated 4 out of 5 stars

    Good benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I benefited from discounts, specials and geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Riverdale, New Jersey sales team provides excellen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a few weeks, so I do not remember the salesperson‘s name, He was great. He answered a lot of questions took time with me was patient and eventually I made a significant purchase. The Riverdale New Jersey store typically has very patient Team members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most value ive ever gotten out of a membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly worth it, take the hesitation out of buying. Best Buy has always had a great system but being able to price match, price drops that come after your purchase is next level!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not sure what this gives me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know what this membership provides me. I know it saved me a tiny amount of money on my recent purchase.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, VermontDan! We appreciate you sharing your experience with your My Best Buy Plus™ membership. In addition to getting an extended 60-day return/exchange window on most products, as a My Best Buy Plus™ member you also receive Free 2-day shipping, and exclusive member pricing! If you have any other questions, please reach out to us via Facebook (facebook.com/BestBuy), X (X.com/BestBuySupport), or Instagram (instagram.com/BestBuy) to review this for you. When reaching out via social media, be sure to mention that it's in response to a "My Best Buy Review". BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Get the lower price, in store or online. No hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the availability of getting a lower price for items purchased if it/they go on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is amazing! There are many deals for members and you save more money in the long run!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service at Best Buy store in Danbury ct the membership will come in handy for future purchases through the holiday season

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall membership rating is great and Best Buy is online support and communication is great. I had an issue with my new laptop which required a screen per Apple. Best Buy my laptop fully unlocked into an area behind the registers for 5 to 10 minutes. Totally unacceptable. Then after all that they said they would not service the unit and they are Best Buy and not affiliated with AppleCare at all. I will never buy another Best Buy product again. This is the third time I have been burned on a major purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great item to have if you have 6 items to plug in

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy I got a good deal. I did need to buy two in order to support all the items that needed to be plugged in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent salespeople

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our salesperson was extremely helpful. Very knowledgeable, courteous. You had great prices for the July 4 sale. When the geek squa came to our house previously to install our 98 inch TV they were terrific too

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good value

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Overall pretty solid plan, it helps to have the extended return policy especially if youre an indecisive person like me or you need to use something for longer than two weeks to fully deciding on keeping it or exchanging it, and if a price goes lower in those 60 days you can go in and ask for a match to the current price, two day shipping is nice when you need something soon but i can live without, but the member deals and early drops on certain things are for sure the best if you spend a lot on tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price drop rebate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We noticed that the sales price of out SAMSUNG OLED 65" TV, price reduced by $742.00. We went to the Greenville BEST BUY......no hassles....they put the $742.00 back on out credit card immediately! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good value to have when you need little gadgets for a budget price. They are always on sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s fantastic I saved a bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great benefit. I bought 3 appliances and got all the installation parts free. Then a few weeks later everything I bought went on sale and I got $350 back with the price guarantee. And membership was only $50 for first year!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is a great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good plan and it helps with major purchases with store-backed quality guarantees so that if your printer crashes, you’re covered and good to go with minimum fuss and bother on the other end. Just like that you’re printing like a pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SONOS ARC ULTRA - FANTASTIC STORE EXPERIENCE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a Sonos Arc Ultra. Staff was the best and explained every detail of all the soundbars available. Product knowledge of the sales people is beyond excellent. The was probably the best purchase I have ever made at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the card, and use it during my purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership card is valuable and helpful. I can right assure to recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multiple Purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership seems to be a real value, especially if you looking to make multiple purchases throughout the year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the professional character of Richard, our sales tech, to be of great value in responding to my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great saving opportunities with BB membership prog

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be fair and honest, I didn't have an opportunity to take full advantage of my plus membership. Used it to purchase and save on an Xbox system last Christmas, and didn't take advantage to save more $$ for the remainder of the annual membership. I decided not to renew the membership. So I'm basing the 5 star rating on those opportunities I had to save $$.

    I would recommend this to a friend