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Customer reviews

Rating 4.2 out of 5 stars with 40912 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 334 Showing 6,661-6,680 of 40,912 reviews
  • Rated 4 out of 5 stars

    Ok Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok for what I used it for. I wish I could have used it more but it was rare when the items I wanted would go on sale. I did save some and it paid itself off so it wasn’t bad.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is that none of the orders ive made- all video games, have not met the two day shipping. Sometimes 4/5 days. Not a biggie, but is something they really advertise. Savings have been good. Im still in the air about renewing next year.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the few membership worth joining, definitely worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very perfect experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Erik took a lot of time to help me find the perfect and correct Sirius radio kit for my husband for Father’s Day. He also helped me make an appointment at the Bay Shore store for installation. He was capable and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love my membership and it has saved me a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership has such great value! Excellent access to special pricing and quick service! Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved the day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership really helped me out. I purchased a TV on sale and two days after my return window had closed a better TV went on sale for $50 more than the sale price I got. By purchasing a plus membership I was able to get an extended return window and exchange the TV. Plus this membership gets you special member prices on select products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied with my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first membership I agreed to regarding purchasing of products from Best Buy. It is excellent & I ma glad I signed up. Covers many scenarios , right down to food spoilage . Bought an expensive new LG refrigerator & feel totally protected by its guaranteed services.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't had opportunity to use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used is so I cannot give an honest review. But the perks are great so that is why I renewed it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the Best Buy experience in Billings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    local store had no follow up on purchase, delivery person showed up with ice maker line but not refrigerator when Best Buy emails showed total product for delivery I tried but could not call the local store- The corporate phone call told me to drive to the store as local stores do not accept calls what kind of local business won't let you call them so I had to drive down to find out what was going on.I will never again purchase from a "local store" that you cannot call about 2 days later we got our delivery straightened out Even the sales person would not help after the sale.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Having concerns with your delivery can be difficult. Our phone, chat, or social teams are glad to assist you if you need support. Store representatives can certainly assist with support or questions for products available. Most deliveries are done through our warehouse and not out of the stores. If you need support please reach out to us on any of our social media profiles below.

      Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Easy way to purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting this membership just made sense when I was buying a scooter for my godson. I am enjoying paying it off on a monthly basis with no added interest.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Washer Dryer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are ok but I probably won't buy again. Washer shakes and no drum light in the dryer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BestBuy Plus membership is worth it. I am glad to know if a price drops, I get reimbursed for the difference. I also enjoy the extended return periods.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Uncertain about the value of the membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly am not certain what to write, as I was encouraged to get the membership by the salesman who I purchased my refrigerator from, and I haven’t taken advantage of it at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the 69 day return window for products and access to member only deals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Problems Returning Large Ticket Items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to replace a MacBook pro, and the My Best Buy Plus extended 60 days return window allowed for us to test drive the latest laptop, which we returned after exactly 60 days when the old laptop was repaired. The return process was quick and painless and no restocking fee for the over $3k MacBook Pro. We ended up deciding to purchase the same model but with a bigger screen and choose the one year zero percent financing option. Customer service helped us out every step of the way to make the entire experience go smooth, much appreciated!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the membership with Microsoft 365 and I’ve saved a bunch of money so far! So worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the membership as it gives you unlimited access to geeks support and any technological support they will most definitely help you there are alot of benefits when joining

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We like our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had good cash backs with devices that have gone down on price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a washer and dryer from BEST BUY Tina sold them to and she is an excellent sales person and knows her job well. Zion in the computer department assist me with a iPad and help to install my apps from the old iPad to the new iPad Air.very helpful and considerate to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe I will save a lot with this My membership, I really hope that by the end of this year I will have saved a lot with this decision

    I would recommend this to a friend