Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40912 reviews
(40,912 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 4 out of 5 stars
Ok Program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was ok for what I used it for. I wish I could have used it more but it was rare when the items I wanted would go on sale. I did save some and it paid itself off so it wasn’t bad.
This review is from Yearly Membership
No, I would not recommend this to a friendRated 4 out of 5 stars
Pretty Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only complaint is that none of the orders ive made- all video games, have not met the two day shipping. Sometimes 4/5 days. Not a biggie, but is something they really advertise. Savings have been good. Im still in the air about renewing next year.
This review is from Yearly Membership
No, I would not recommend this to a friendRated 5 out of 5 stars
Best Buy Plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the few membership worth joining, definitely worth the money
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
A very perfect experience.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Erik took a lot of time to help me find the perfect and correct Sirius radio kit for my husband for Father’s Day. He also helped me make an appointment at the Bay Shore store for installation. He was capable and professional.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
I love my membership and it has saved me a lot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership has such great value! Excellent access to special pricing and quick service! Highly recommend
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Saved the day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership really helped me out. I purchased a TV on sale and two days after my return window had closed a better TV went on sale for $50 more than the sale price I got. By purchasing a plus membership I was able to get an extended return window and exchange the TV. Plus this membership gets you special member prices on select products.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Very satisfied with my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first membership I agreed to regarding purchasing of products from Best Buy. It is excellent & I ma glad I signed up. Covers many scenarios , right down to food spoilage . Bought an expensive new LG refrigerator & feel totally protected by its guaranteed services.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Haven't had opportunity to use it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used is so I cannot give an honest review. But the perks are great so that is why I renewed it.
This review is from Yearly Membership
I would recommend this to a friendRated 2 out of 5 stars
Not the Best Buy experience in Billings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.local store had no follow up on purchase, delivery person showed up with ice maker line but not refrigerator when Best Buy emails showed total product for delivery I tried but could not call the local store- The corporate phone call told me to drive to the store as local stores do not accept calls what kind of local business won't let you call them so I had to drive down to find out what was going on.I will never again purchase from a "local store" that you cannot call about 2 days later we got our delivery straightened out Even the sales person would not help after the sale.
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having concerns with your delivery can be difficult. Our phone, chat, or social teams are glad to assist you if you need support. Store representatives can certainly assist with support or questions for products available. Most deliveries are done through our warehouse and not out of the stores. If you need support please reach out to us on any of our social media profiles below.
Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Rated 5 out of 5 stars
Easy way to purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Getting this membership just made sense when I was buying a scooter for my godson. I am enjoying paying it off on a monthly basis with no added interest.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Samsung Washer Dryer
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are ok but I probably won't buy again. Washer shakes and no drum light in the dryer.
This review is from Yearly Membership
No, I would not recommend this to a friendRated 5 out of 5 stars
Love this membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The BestBuy Plus membership is worth it. I am glad to know if a price drops, I get reimbursed for the difference. I also enjoy the extended return periods.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Uncertain about the value of the membership.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly am not certain what to write, as I was encouraged to get the membership by the salesman who I purchased my refrigerator from, and I haven’t taken advantage of it at all.
This review is from Yearly Membership
No, I would not recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the 69 day return window for products and access to member only deals
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
No Problems Returning Large Ticket Items
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had to replace a MacBook pro, and the My Best Buy Plus extended 60 days return window allowed for us to test drive the latest laptop, which we returned after exactly 60 days when the old laptop was repaired. The return process was quick and painless and no restocking fee for the over $3k MacBook Pro. We ended up deciding to purchase the same model but with a bigger screen and choose the one year zero percent financing option. Customer service helped us out every step of the way to make the entire experience go smooth, much appreciated!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the membership with Microsoft 365 and I’ve saved a bunch of money so far! So worth it!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
I love this membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy the membership as it gives you unlimited access to geeks support and any technological support they will most definitely help you there are alot of benefits when joining
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
We like our membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had good cash backs with devices that have gone down on price
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
iPad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a washer and dryer from BEST BUY Tina sold them to and she is an excellent sales person and knows her job well. Zion in the computer department assist me with a iPad and help to install my apps from the old iPad to the new iPad Air.very helpful and considerate to me.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I believe I will save a lot with this My membership, I really hope that by the end of this year I will have saved a lot with this decision
This review is from Yearly Membership
I would recommend this to a friend
