Customer Ratings & Reviews

I really think the features and extra coupons you get are pretty neat. Considering all that is offered I recommend purchasing this membership along side an expensive purchase. It’s a safety net that keeps on giving. I have the chance to try my products and return them if needed and still retain my purchasing power for something else I might consider. Overall definitely worth it if you’re a frequent shopper!

Its could be with it , but i think they need to add more reason for people to participate. If im comparing this to other subcriptions it doesnt hold a ton of wieght maybe on a few specific purchases. It might make up for your subscription how ever with what people expect for subscriptions. It doesnt yet make people say yes. I need this subscription. They would have to make it so that you felt going to another place would be silly and right now incetives havent gotten there with the type of service. I get why they started it but its just not quite lucritive enough yet. Im hoping by providing honest assessment it helps the stay competive and helpful to all fellow best buy customers.

There is great value in the yearly membership. When electronics break down, you make an appointment and get service. You only pay for additional equipment needed.

Well worth the cost of membership. My single purchase more than paid for the membership and offers better policies for members

i LOVE TELLO HE HELPED ME SO MUCH HE ANSWERED ALL MY QUESTION QUICKLY

I signed up for the membership to take advantage of a sale price on a laptop. That is the only time I used it in a year. I received a $10 reward certificate but in order to use it I needed to contact customer service to process my payment (I am from Canada). After placing my order, the system promptly cancelled it and upon investigation I was told it was because of the shipping address I used. I was refunded the invoice amount but the certificate reward was never reapplied. After a few days of frustration I finally gave up.

I purchased an open box car stereo a few weeks back. However, a couple days ago I found that a sale price brought the price of a new item below my prior open box price. Within 5 minutes I had a refund of the price difference and saved a bit more money on an already excellent deal. Appreciated how easy the process was. They just looked up the information using my membership info and gave the refund back to my card.

83" samsung is excellent with smart technology and anti glare screen....outstanding to watch football with.

Having a plus membership has been valuable in purchasing several products— headphones, a Starlink kit and discounts on many other potential purchases. I felt like I got priority service when buying a Starlink and my return. I got the membership so I would get an extended return period and it was well worth it!

Thank you for providing this product insurance will be handy if needed

We bought a fridge that ended up being too small for the space. With the membership we had up to 60 days to return. When we recognized that that we needed a different fridge, we called Best Buy and they came and picked it up. Now we can take our time ordering what we want.

The My Best Buy Plus™ membership offers some nice perks, like faster shipping and exclusive discounts, but I find the overall value a bit hit or miss. While I appreciate the extra rewards, I expected more benefits for the cost. The discounts are helpful, but I wish they applied to a wider selection of products. Customer support for members has been good, and the membership is easy to manage, but I’m still deciding if it’s worth renewing. It’s a decent program but could use a few more standout features to make it feel truly worthwhile.

I’m enjoying the membership because I’m getting interest free shopping

I just purchased all of my major kitchen appliances (LG) and the service at Southland was exceptional! Glad they suggested the Best Buy Plus Membership

I have my membership for a while but I honestly haven’t received lots of benefits. But it have great deals sometimes.

I would give a better review if it was just about the customer service, but i specifically got this in case anything happened with my daughters new tablet i bought at the same time. Little over 2 weeks later the tablet wont turn on. Everyone tells me its probably a manufacturer defect, but i need to a schedule an appointment with Geek Squad cause blue shirts cant if it works or not. So i schedule an appointment and make time out of my day to come in and have someone in a black shirt take a look at it and tell me the exact same thing, but they dont do repairs in store, so they will.have to send it out and i should have it backnin 2-3 weeks. Ive been keeping track of the status and not only are they not done confirming its a dud,it hasnt even made it to the repair site yet? Its been 20 days. You ask for a review on my membership, and i tell you if this is the kind of treatment you get if you pay for it, i shudder too think what normal customers deal with. Im not confident i will be keeping this membership.

The staff went above and beyond to assist me with my needs.

My favorite technology store, you can track your items, follow their price, their physical stores the best, attention and excellent experience

Great prize for warranty. My last TV did not last too long.

I’m new to this but so far so good I like the fact that there always sending me sales