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Customer reviews

Rating 4.2 out of 5 stars with 40788 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 40,790 reviews
  • Rated 5 out of 5 stars

    Satisfied with my new iWatch and Best Buy Plus mem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young salesman was familiar with iWatches and fully answered all my questions about several versions of the watch. He asked if I was familiar with the Best Buy Plus membership. There is no Best Buy where I live in Fairbanks, Alaska. He took extra time to share the benefits of membership. He clearly said if the price should drop in the future 2-3 months that I would receive a refund coupon of up to $400 from my purchase and so it sounded good to me and I purchased the top of line Apple iWatch and the membership plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Get It!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best memberships out there! I plan to renew for the exclusive access to limited release items so I don't have to stand in line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A membership that woeks for you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was glad to join this membership as it saved me money. It also gives me access to deals on other items that i might need in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra savings

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For just a yearly subscription, you can get extra savings on products you are already buying. And the biggest benefit that I see is the 60 day return policy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always purchased our appliances at Best Buy. We love the service, the sales and the ease of returning if we are not satisfied. Best Buy Plus gives us even more flexibility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it when it’s obvious…

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Find out when certain items are on sale for plus members, if it’s about $50 or more cheaper. Then get the plus membership and save even more. Extra return time makes it nice as well. Done this a couple times now. Works great. Plus, you do find items for a cheaper price with the membership. It works!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge Induction Cooktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast for cooking and easy to clean. I just replace my old electric cooktop which was super slow for heat and too long time for cool down.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good depending on your use case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for the 2 month return period in case I was not satisfied with my laptop. Having the peace of mind that while I’m using it for these 2 months I can return it has eased my anxiety about buying an expensive product like a laptop. This also gave me 2 months of LinkedIn premium which was a great addition

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, SANTIAGOM! We appreciate you sharing your experience with your My Best Buy Plus™ membership. In addition to getting an extended 60-day return/exchange window on most products, as a My Best Buy Plus™ member you also receive Free 2-day shipping, and exclusive member pricing!

      If you have any other questions in the future, please reach out to us via Facebook (facebook.com/BestBuy), X (X.com/BestBuySupport), or Instagram (instagram.com/BestBuy) to review this for you. When reaching out via social media, be sure to mention that it's in response to a "My Best Buy Review". BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best Buy Plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe that as an upcoming college student and a new lover of tech I think that this product will be a great investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Human factor is still essential in store loyalty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the main reasons for the five stars is Bryan, a helpful and very good-natured floor rep at the Dedham branch in Massachusetts. When we come in knowing the category of product we need, but not knowing a brand or model, we can rely on him to guide us to products that have proven effective and durable for us at a much higher rate than earlier before we found him. Then he spends time helping us get the best prices on them that Best Buy can offer, sometimes a complex process. Overall the human factor like this is still crucially important in making us regular customers at a store. There are so many products sold by Best Buy in each product category, and often the particular models recommended by supposedly "objective" consumer rating services like CR and the New York Times' Wirecutter are not among them, that a good in store guide who is honest is essential to guide lay people towards purchasing an item that will be satisfactory, and avoiding high markup "duds". The payoff to the store is possibly accepting the tradeoff of lower markups on immediate sales, but gaining much stronger customer loyalty, and thereby higher returns in the medium and long term through a significantly higher aggregate gross sales amount over the years. Bryan serves Best Buy well in this respect and we greatly appreciate his services, making the Dedham store the first place we go to whenever we need an appliance or office equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electric scooter

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The electric scooter is excellent. On road way .scooter has alot of power. What i was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes life easier

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes time gets away from me, and this helps out. You have a longer time for returns and that is worth the yearly membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful membership with good savings and benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been really useful so far. I like the extra discounts and faster support, and it makes shopping at Best Buy more convenient. If you buy tech often, it’s worth it for the savings and member deals. Overall, a good membership to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a tremendous sales person who ‘sold us’ on the idea for this….SHE, and the product she patiently worked with us on, made this a very appreciative project and a smoooooooth transaction ! Highly recommend the membership AND the sales person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It for the Member Perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Best Buy Plus™ membership has been a solid value so far. The member-exclusive pricing and extended return window alone make it worthwhile, especially if you shop at Best Buy regularly. I like having early access to deals and not feeling rushed with returns if something doesn’t work out. The perks are straightforward and actually useful, not just filler benefits. Overall, it’s a good upgrade for frequent Best Buy shoppers and pays for itself pretty quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for the peace of mind alone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve saved more than the membership cost just from member-only prices and free delivery on smaller items. The included Geek Squad support has been surprisingly helpful, and I love knowing protection plans are automatic on most purchases. If you shop at Best Buy more than a few times a year, this pays for itself quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased my computer i was told about this membership and that it probably would go on sale this following month. To my surprise I realized that it was on sale for $100 less then my original purchase price. I called and they confirmed it and today I received the credit on my card. Nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership is a big help for basic ongoing support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the basic member plan 1st. But then I bought a new computer and repaired my old computer. So service agent suggested upgrading to Premium plan since it would cover the diagnostic and repair on my old computer. So it really worked out right away. But now I will have the added benefit to build a service relationship with BEst buy throughtout the year. Only negative was on geek squad. They did repair my old pc well and set up my new computer. But they reinstalled and upgraded microsoft office/one drive for me and forgot to update numerous settings that were disconnected due to this approach. Had to reconnect by HP printer and noticed all my excel files were now xlsw not xls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome incentive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like this was no brainer when it came to purchasing and the salesman really sold the highlight points for me. Paid for itself after first purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valuable membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy my laptops at Best Buy. You can always count on their great staff to help with any issue. I’ve used the Geek squad several times over the years. I am so happy I purchased this membership. I wish I had become a member years ago.

    I would recommend this to a friend