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Customer reviews

Rating 4.2 out of 5 stars with 40924 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 347 Showing 6,921-6,940 of 40,924 reviews
  • Rated 5 out of 5 stars

    60 days for return and price difference?!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say. The 60 day extension return policy alone is worth the price. That alone is something not even Amazon does!! Returns are a breeze online or at store. Also remember, if there is a price drop within those 60 days, you will be able to get the price difference! So double the opportunity. Other then that, Membership pricing is also incredible. Most, if not all of the time, beating the major competitors. I've already saved alot from membership pricing as well as sales price as membership pricing is on top of the sales price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t even know BestBuy had a membership program until I purchased my iPad. I don’t typically say yes to those kind of things, but it really did end up saving me money in the long run. I received a $50 gift card with my purchase, and if I see the price of my iPad drop within 60 days I can return it and I will receive one at the new, lower price. There are always exclusive member deals going on as well. If you purchase a lot of technology, this would probably be a really great thing for you to be a part of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plussss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this with a gpu purchase and I gotta say it definitely has its perks was able to land a ps5 during peak season and got some other good offers on other products sometimes in the 20% range off full priced units, if you shop at bestbuy a lot its worth it !!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish shipping was still free on appliances and better deals on MacBooks. Would be great if the system gave you the price difference if something changes in price in 60 days without having to jump through hoops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and user-friendly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that everything isnlaid out nicely and it makes it a lot easier to find items.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your rating for the my Best Buy plus is nothing to brag about. I tried to get some help about the computer I bought from youn but was denied because I don't have geek squad

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We hate to hear you did not have the best experience recently. We strive to provide the best support, and as a My Best Buy Plus™ member, I know it's important to receive top-tier service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    labor saving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My membership record shows that I use the option to have my purchase receipt emailed to me. This allows the clerk to simply check that option during the ring-up of the sale, and saves me the trouble of entering my email address at each purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership and look forward to using it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has great value! Not only do you get the best discounts, if you do have issues, you can just come in and visit the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good membership. Lots of coupons.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im looking forward to using my coupons. I was set up for the plan automatically. Im looking forward to using the coupons soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT Buy Membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the greatest Best Buy membership. It should be renamed Great Buy Membership. I am looking forward to many more purchases at Best Buy as I continue to renovate my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricematch garantee works! Got almost half the price reimbursed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who says service is dead in America?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a review of the service I received from Chris Malave in our Waynesville,NC store and Liz Brito #212336 earlier this week addressing a delivery mistake. Chris went out of his way to make sure he made contact with me. Liz was very accommodating as well. Took me from disgruntled to delighted. Thanks for your great service. Andy M

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FourRay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and great customer support you guys You provide great services for the customer and their families as well as the team that helped me with this issue in my life I hope this helps you all stay connected with the community as always I am very grateful to have you guys as my Electronic products and my getting products THANK YOU

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bust buy provided good information to make a decision on purchase of sound bar. Unfortunately my tv has a bad port, so I was unable to install. I returned in original packaging, and they accepted. So sorry it didn’t work out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad at your finger tips is a life saver. They came to my house and set everything up! Awesome service in store too! They fixed my laptop and it was easy and affordable. Many thanks! Tara

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always treated well at Best Buy. They get what I need and do it quickly. Geek squad is great too. The membership is great to I am happy I got it. It has helped me save money several times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Even better if you pair with BB Citi Visa card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only made a handful of purchases that benefited from My Best Buy Plus. One purchase even had a little more money off because of the membership. So, with the discounts from the Best Buy Citi Visa Card paired with the BB Plus Membership. I have already covered the subscription price, and I have many more months to purchase other items with quick shipping. Be sure to watch for those special days Best Buy offers member only pricing on a bunch of items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Sales staff friendly, knowledgeable, patient & went out of their way to assist me on day of purchase. Geek Squad equally friendly, knowledgeable, helpful & patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could never have imagined the professionalism and most importantly eagerness to solve the problems. It is as if the device belongs to them personally. Thank you for the vital role you play in improving the lives of people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership gave us immediate discounts along with a 50 dollar credit which I will be using soon all things are covered

    I would recommend this to a friend