Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40927 reviews
(40,927 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Best Buy Plus™ membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, I had a problem with a recent purchase; but by having a Plus Membership everything was taken care of very promptly.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Amazing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kevin the store manager was attentive and helpful!
I would recommend this to a friendRated 5 out of 5 stars
Good Exclusive Deals
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good exclusive deals and you can get the membership from buying certain products.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Saved me money that paid for the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Now I could enjoy the membership benefits that will save me money if I purchase from Best Buy. I always have the option to discontinue benefits if no longer needed
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great employees!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is absolutely perfect I'm glad I did purchase the items. My living room is set up perfect
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good customer service help with any questions and give different options to help the customer
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Plus well worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the extra points, sales details, easo of usage
This review is from Yearly Membership
I would recommend this to a friendRated 1 out of 5 stars
Can I submit zero stars?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Your in-store available items are laughable. Items are frequently unavailable for pickup and unavailable for delivery. Why advertise sales items that you either stock limitedly or not at all: can you say bait and switch? It is certainly what comes to my mind. Lure customers in with an offer through email notification only not to have that in stock but let's recommend a similar item.
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello,
Thank you for the review. We do understand your disappointment in not being able to order items. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM
Rated 5 out of 5 stars
Best Buy Plus Membership review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this when I bought my appliance package and I received enough back in certificates to purchase $585 worth of other items that I probably would have never spent the money on. One thing being the Ninja Slushy maker. I am very excited to try it!
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
price match
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good for price match extensions, did not appreciate that I had to buy this in addition to new cell phone in order to get files and apps moved over by sales person.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Worth it for deals and trade in credit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth it for deals and trade in credit, plus having longer to return an item is a must if you have a busy lifestyle
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Highly Recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Daylen was awesome! He made our new refrigerator buying experience a memorable one. He was highly knowledgeable of the different brands and their features. Plus accommodating to our schedules for the delivery.
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Only worth it if you are going to save the member
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got my Best Buy plus over Black Friday because the combination of three gifts had a plus discount greater than the fee. It does have discounts but they seem to be on the same items (like TCL TVs). The extended return time and free shipping on everything are nice perks but alone aren’t worth that much to me as larger ticket items get free shipping anyway and tech you usually know what you are getting. There are discounts for services like tv mounting and calibration but you usually know you are going to do it in advance and then can see if the discount is worth the membership fee. Not totally worthless but for most you would join only because you knew the math worked out for a specific purpose.
This review is from Yearly Membership
No, I would not recommend this to a friendRated 5 out of 5 stars
Enjoy lots of savings and perks!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is fantastic because it allows you to save lots of money. You can enjoy discounts on anything you purchased 60 days after delivery. I highly recommend it!!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Invite Me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a plus to all my buying experiences. Getting invites and discounts are really what I sign up for.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Retired
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is a great deal, all the benefits that you get from free shipping to special deals and rewards. This my first membership however I will continue purchasing the membership because it’s too good of a deal not to.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Membership is Back!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to see the Best Buy membership program being offered once again. I loved this service and was a member for years making Best Buy my go to for video games—digital and physical—and the savings were very welcome. I was disappointed when they did away with the program, and I stopped shipping at Best Buy. I am glad to be a member once again. Not only does it feel good to get a discount on your favorite items, but it's nice to be a part of the club. Bring on the savings!
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Membership for my use was useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fairly smooth to negotiate But impossible to complete without pressure vis chat and or I hine
This review is from Yearly Membership
No, I would not recommend this to a friendRated 4 out of 5 stars
Love Love Love my membership ❤️❤️❤️
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing I've purchased to be a part of in a long time! Having a membership with Best Buy is a smart thing to do with all the benefits that you get iut of it!!!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Discount on item paid for the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I made a purchase and the discount I received by buying the membership and applying it to the item covered the cost of the yearly My BestBuy Plus membership. I have not had the chance to use it again but I get frequent emails showing discounted prices due to the membership. And I believe it comes with free next day shipping and a much longer return period if you decide to return something. So all in all, it’s a good deal!!!
This review is from Yearly Membership
I would recommend this to a friend
