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Customer reviews

Rating 4.2 out of 5 stars with 40941 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 366 Showing 7,301-7,320 of 40,941 reviews
  • Rated 5 out of 5 stars

    Love our membership and use it all the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the value of this membership. It includes the Geek Squad for any issues, special pricing and love that you can purchase expensive items with zero interest if paid within a year or two depending on the amount.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung 4 burner Stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really disappointed in what I received because my stove came incomplete, even if it was open box The stove was complete when I saw it in storeI don’t care. I paid cash for it for it to be incomplete, and no one tried to help me. very disappointed with the Compton location. so theyday my stove is still incomplete. It’s still missing a burner and no one I mean absolutely no one has contacted me in regards to this issue. you guys should check your cameras to see where my pieces went.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, NATALIER! We appreciate you sharing your experience with your My Best Buy Plus™ membership. Open-box items are a great way to save, and this is not the experience we want for our customers. For further assistance with your experience, please reach out to us via Facebook (facebook.com/BestBuy), X (X.com/BestBuySupport), or Instagram (instagram.com/BestBuy) to review this for you. When reaching out via social media, be sure to mention that it's in response to a "My Best Buy Review". BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best Buy Membership well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is really a great deal. Unlimited Geek Squad support, Member prices, and protection on everything You buy. Couldn't be happier! Thanks, Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service and products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great and use it all the time. I will recommend it to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great incentives and items on sale.!!! Alerts let you know when item are on sale. Plus if you buy an item and it shows up on sale you can go back with receipt and get discount price!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used my geek squad membership twice now and had the same young man both times. He was great!! I don't recall his name he had dark curly hair. He was knowledgeable and very nice, an excellent representative for Best Buy. Other than that I have not had the chance to do anymore at Best Buy. I will be in soon. Betty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fast shipping, the 60 day return/price match period, and the special deals! Seems well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is the best and you get your annual fee with just a few purchases back and enjoy rewards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ideal because I always like everything at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fantastic to be subscribed here because I have access to great promotions in many articles. it is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who cam to my house where simply amazing!! They not only did a great job with the installation of my new TV’s sound bar Alexa etc.. they took the time to make sure I understood and felt comfortable with using the equipment I was wowed!! And will call again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Best Buy Plus membership is the best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the sales person told me about this membership, I purchased it at that time and he immediately applied the benefits to the purchase I was making at that time. I was so surprised and grateful.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Apple tablet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product is nice, kinda pricey; however, not cheap, but asking Best Buy for service is like pulling teeth. I asked if they could install the screen protector that I purchased. Yeah, for 24.00 dollars, it's not like I spent 50 bucks. Tablets are not cheap, and Best Buy can't lend a hand after spending big dollars on a tablet!

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello,

      Thank you for the review. We understand your concern with having to pay for a service. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership of the year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's membership program is truly exceptional. Not only are their product prices competitive with other stores, but the added benefits of their membership program make it stand out. The service is phenomenal, with knowledgeable staff always ready to assist. Price matches ensure you're getting the best deal possible. Overall, it's a top-notch program for anyone looking for great value and excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im enjoying yje discounts this membership has to offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved $50 on my first purchase becoming a member so it was as if the membership paid for its self

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Membership to Have!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is real value. Member prices and unlimited geek squad support are great. Also, I love the protection plan that I get on our purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Plus Membership is Pretty Good!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The yearly membership is just $49.99. For this you get free standard and 2-day shipping, exclusive member pricing on thousands of items, exclusive access to sales, events and products, plus extended 60-day return window on most products which is what sold me on getting this! It does auto-renews but you can always cancel it by going into your Best Buy account and manually cancel it. I recommend this if only for the 60-day return window which I have already mentioned!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not gonna lie, It's a good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got the membership around Christmas, usually don't sign up for memberships and stuff like that it's just a lot of hassle but the people who signed me up got it done pretty quick, honestly pretty happy with my membership been saving a lot and getting great deals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues, staffs were very helpful and professional. I have never had issues with products I purchase from BestBuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Way to Save

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to save money when you are purchasing large ticket items. I was able to save almost half on one of the items in my purchase of 3 pretty large ticket items.

    I would recommend this to a friend