Customer Ratings & Reviews

I like being able to have additional time to examine an electronic device such as a Laptop which is an investment. The regular 15 days is not enough time to make a decision of the device so I added this membership and I'm glad I did because I didn't open the box and turned it on until close to 30 days.

I do like the service I have received. However, some of the associates have not been properly trained on all of the specific features included in the membership

Membership is valued valued-added advantage for everyone who loves to buy things.

Price , availability and delivery time can not be beat. Order an IPad and was a two day delivery and received it next day , prices beat the averages and always available, haven’t had to wait more than a day or two at best for ordered items. !!!

I greatly appreciate being a member of Lowe’s. They really help you out the people there. They’re very nice and very respectful people so I really thank Lowe’s for giving me my new refrigerator greatly appreciate you all thanks.

Getting protection plans for getting back the money when in the next 60 days the price of the product goes down. Great!!

Bought this together with a laptop purchase. The associate that helped us suggested to have this due to the fact that our purchase was not on sale. Love the idea of being able to price match even after purchase with this membership.

[Employee of bestbuy] Getting the membership was a great deal. I’m able to save so much money and get rewards from Best Buy now.

This thing paid for itself, I purchased my lovely Mac when I signed up and instantly saved.

Love I get to payoff my items over a long period with no intrest. Get credits back if an item you previously bought go on sale within 30 days (may actually be longer) back to your card. Will sight up for the better plan next year for added protection.

I haven't used it yet so I gave it 4 instead of 5 stars. May be a 5 star product. I certainly love that I have 2 months to return or exchange my purchases. And that if the price goes down on the product in those 2 months I get a refund for the price difference.

The membership saved me another two hundred dollars as the price of the TV dropped after I bought it.

It’s really nice having all the extra benefits that come with being a plus member! Looking forward to taking advantage of all the great perks!

I love best buy , this is my favourite store ♥️ I love Best Buy. In this store, there are always responsible consultants who are ready to give advice and provide proper guidance. There are always discounts on all products, and you can purchase any electronics with a warranty.

Paid for itself after purchasing a tv then went on sale giving me $90 back in my pocket

Good value. Great offers and benefits. I plan to upgrade to the higher tier when I upgrade my iPhone this next time. I’m also going to start buying my phones through Best Buy now instead of AT&T.

Discount on my iPad by purchasing the membership. Will cancel before the year is out. Not something I need.

I have been a Best Buy customer for many years, and have purchased computers, laptops, televisions, and even an electric toothbrush, and have been treated, always, professionally and courteously.

This is one of the best store in the state- they are pretty cool and knowledgeable- while some salespeople may need a little more experience in customer service, but for the experience is awesome

We came into the Janesville location to look at Black Friday tv deals. We found a great open box deal and looked for a team member for help. Joey came over to help us plug the tv in. He stayed with us and gave great advice on brands and the different quality and types of tvs. He was super helpful. And gave us his undivided attention for over 45 minutes! Helped us pick out 2 very nice new Samsung tvs for our home. He helped make us feel confident in a quality product.