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Customer reviews

Rating 4.2 out of 5 stars with 40799 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 40,799 reviews
  • Rated 4 out of 5 stars

    My Best Buy Plus™ - Yearly Membership

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this membership earlier this year, and it’s been totally worth it! I’ve saved a lot of money on new products and regularly received updates about exclusive sales events through email. The discounts and special offers have really made my shopping experience better. Highly recommend this membership to anyone who loves good deals and great savings!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price for this product and I think it has several benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This was for a repair - not installation.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jaden once again saved the day. He found the problem within minutes of arrival and plugged in the cords that had been accidentally disconnected by my cleaning lady. Now, my initial call to Best Buy was not handled correctly. The person took all my information but never told me to expect an email from Best Buy with a link that I had to use to pay for the service. Consequently, I received emails from BB stating my appointment would be cancelled due to failure to pay. I called best buy again and the agent got everything fixed correctly, and asked me to stay on the phone until I'd received the correct email and go it all paid for. Thanks to him, everything got fixed. The Chat Bot on the Best Buy web site is awful. It doesn't understand anything you are trying to tell them and eventually they just transfer you to a person. Very frustrating dealing with their website!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for a great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been able to take advantage and access several deals with the use of this membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VALUE!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy offers several customer focused options in improving the customer experience. I strongly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It So Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a dedicated tech enthusiast and frequent shopper at Best Buy, I decided to invest in the Best Buy Yearly Membership. After a year of using the membership, I can confidently say that it has been a worthwhile decision for several reasons. Here's my review of the Best Buy Yearly Membership: Benefits and Savings: The Best Buy Yearly Membership comes with a host of benefits that have translated into significant savings for me. One of the standout features is the free shipping on most orders, which has saved me a substantial amount on delivery fees throughout the year. Additionally, members receive exclusive discounts and early access to sales events, which have allowed me to grab some great deals on tech products. Extended Return Policy: The extended return policy is a valuable perk of the membership. As a member, I enjoy an additional 30 days to return or exchange products, which gives me peace of mind when making larger purchases or trying out new gadgets. This policy has come in handy on a few occasions when I needed more time to evaluate a product before deciding to keep it. Dedicated Customer Support: The Best Buy Yearly Membership provides access to dedicated customer support, which has been consistently helpful and efficient. Whenever I have had questions or issues with my orders, the customer support team has been quick to assist and resolve any concerns. This level of service adds to the overall positive experience as a member. Member-Only Events: Throughout the year, Best Buy hosts exclusive member-only events, offering special deals and product demonstrations. Attending these events has been enjoyable and informative, as I get to see the latest tech innovations up close and take advantage of exclusive offers. Tech Support and Geek Squad Benefits: As a tech-savvy individual, I rarely require technical assistance, but it's reassuring to know that the Best Buy Yearly Membership includes access to Geek Squad tech support for more complex issues. Additionally, members receive discounts on Geek Squad services, which can be beneficial for those who might need professional help with installations or repairs. Cost and Value: The cost of the Best Buy Yearly Membership is reasonable, especially considering the array of benefits it offers. With the savings on shipping, exclusive discounts, extended return policy, and dedicated customer support, the membership quickly pays for itself, making it a great investment for frequent Best Buy shoppers. Limitations: The primary limitation of the Best Buy Yearly Membership is that its value largely depends on how often you shop at Best Buy and your willingness to take advantage of the benefits it offers. If you only make occasional purchases or don't often shop for tech products, the membership might not be as beneficial for you. Conclusion: For tech enthusiasts and regular shoppers at Best Buy, the Best Buy Yearly Membership is a fantastic option that provides a plethora of benefits and savings. The combination of free shipping, extended return policy, exclusive discounts, and dedicated customer support makes the membership a valuable addition to the shopping experience. If you find yourself frequently purchasing tech products or appliances from Best Buy, the Best Buy Yearly Membership is undoubtedly worth considering for the added convenience, savings, and member-exclusive perks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Best Buy Plus™ membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my My Best Buy Plus™ membership. It's been a game-changer for me, especially since I buy most of my tech from Best Buy anyway. The annual fee pays for itself after just one or two purchases with the member-only pricing. The extended 60-day return window is also a huge plus. It just gives me peace of mind knowing I have plenty of time to test out a product to make sure it's the right fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Best Buy plus membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program has given me so much peace of mind because it gave me the opportunity to try the computer for sixty days to see if I like it as many track pads are difficult to use. I have referred many friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value with Solid Perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the Best Buy Plus Membership for a while now, and overall, I'm really satisfied with the benefits it offers. The membership provides excellent value, especially for someone like me who makes regular tech purchases and enjoys staying up-to-date with the latest gadgets. One of the standout features is the free shipping on most items. It’s convenient to know that I don’t have to worry about shipping fees on my orders, no matter the size or cost. This has definitely saved me a good amount of money over time. The extended return window is another great perk. Having extra time to decide if a product is right for me is really helpful, especially when buying high-ticket items like electronics. It takes the pressure off making a quick decision and allows me to fully test and enjoy the product before committing. The exclusive deals and early access to sales are nice bonuses, though I wish there were more frequent or substantial discounts specifically for Plus members. While the current deals are good, having more exclusive offers would make the membership even more attractive. One area for improvement would be the customer service experience. While most interactions have been positive, there were a few times when the response was slower than expected, especially when dealing with returns or technical issues. Enhancing the dedicated support for Plus members would elevate the membership experience even further. Overall, the Best Buy Plus Membership offers solid benefits that make it worthwhile for frequent shoppers. The free shipping and extended returns alone make it a great option, and the additional perks add extra value. If you shop at Best Buy often, I would definitely recommend giving it a try!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Value and Benefits with Best Buy Membe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a recent member of Best Buy's membership program, I am thoroughly impressed with the value and benefits it offers. The membership has significantly enhanced my shopping experience, and I wanted to share my positive experience with others. 1. Exclusive Discounts and Offers: One of the standout benefits of the membership is access to exclusive discounts and special offers. I've been able to save a substantial amount on both everyday purchases and high-ticket items, which has made my shopping trips much more economical. 2. Extended Return Periods: The extended return policy is a game-changer. I feel more confident making big purchases knowing that I have extra time to ensure that the product meets my expectations. This added flexibility has been incredibly reassuring. 3. Free and Fast Shipping: The membership includes free shipping on many items, which has been incredibly convenient. Additionally, the fast delivery service means that I receive my purchases quickly, often faster than expected. 4. Priority Customer Service: Having access to priority customer service is a huge advantage. Whenever I’ve had questions or needed assistance, the support team has been prompt, knowledgeable, and exceptionally helpful. This level of service truly enhances the overall shopping experience. 5. Early Access to Deals: The early access to sales and promotions is another major perk. Being able to shop special deals before they become available to the general public has allowed me to snag some fantastic items at great prices. Overall, the Best Buy membership has been a fantastic investment. The combination of savings, convenience, and superior customer service makes it an excellent choice for anyone who frequents Best Buy. I highly recommend the membership to anyone looking to maximize their shopping experience and get the most value out of their purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It easy to track my past purchases and the membership offer discounts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So many discounts and ways to save

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it frequently and it saves a ton of money. Excellent investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Best Buys membership more than any other ones I have. It is fast and reliable and I'm always able to find what I need and the bonus discounts make it 100% worth it! I've utilized this membership so much more for all of my electronics!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Membership I can’t go without

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    60 days return and price match policy. Free shipping. Easy purchase history and product support through the app and random deep discount sale drops for members all the time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like the discount

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would help to upgrade my pc soon and a best plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I opened a membership when I bought some speakers so I could get a rebate if they ever went on sale. Sure enough, a month later they did go on sale so I called and my rebate posted to my card within a day. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good items

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop very useful and battery is good and very efficient items 100 percent accurate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The return policy alone makes it worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many services today dont even offer 30 day return windows let alone 60. You no longer need to sit and worry about a return deadline when testing to make sure something works for your setup and is to the quality the marketing led you to believe. You can take your time and make sure every single purchase was the right one. Every other perk? The shipping cost reduction, better deals, rewards points? Turn this into a no brainer situation for anyone who finds themselves in need of anything tech

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value if you shop at Best Buy regularly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a generally positive experience with the My Best Buy Plus membership. If you make frequent purchases at Best Buy, the member pricing and exclusive deals can add up over time, especially on accessories and tech upgrades.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have ice!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. I have to get used to the double doors. Never had one before, but it works fine.

    I would recommend this to a friend