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Customer reviews

Rating 4.2 out of 5 stars with 40881 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 40,881 reviews
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A membership that’s definitely cherished and needed and appreciated getting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy is just the BestBuy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One could never go wrong with BestBuy. You can count on them for everything. To put a better perspective - I’m sure others have experienced the same; I got a Bose Sounbar gifted for x-mas from a family member. Apparently, Bose as the manufacturer had a holiday sale and thought it to be the better deal. Unfortunately, the soundbar was defective. Our experience with having the return/exchange process directly with Bose was a nightmare. It took over 2 months to get a new item back. If this had been purchased at BestBuy; 1st - They Price Match, 2nd - Their return/exchange process is superb, 3rd - All employees are experts. Should you have questions or doubts about any electronics, they will help you! - plus they have an excellent warranty membership with perks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lot's of perks with Best Buy Plus! Worth checking out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really worth it because you can get some money back if something that you bought went on a sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy plus

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend too anybody and everybody that might be looking for a good thing to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new controller.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I went in the store. I was looking for a controller for my wife computer. When a gentleman asked if I needed any help, I said yes I do , and I told him what I was looking for and he gave me several options. So I bought the one I got. And it works great. I also asked him about a wireless surround system. And again he gave me some options and I told him when I can I will get one soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value if you shop for appliances/electronics!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the cost, this membership is a good value if you shop electronics or appliances at least once every couple of months or a few times a year. For many items, I often see a "plus" price that is comparable to Amazon/Target/etc, or better, and often on items that aren't on sale at other places. In addition, I see Plus prices on top of sale prices on many items, giving a very nice discount. I buy most of those types of items from Best Buy if they have what I'm looking for when I need it. Just one Plus savings on an item like TV or refrigerator pays for the membership for a year. The customer service from Best Buy couples with the membership and makes shopping at Best Buy worthwhile. Service in-store is usually good, and online service has been excellent. This is speaking from years of experience purchasing online from Best Buy. Deliveries are quick, and any issues are taken care of right away. Returns in-store are smooth and easy. Almost all of my electronics/appliance purchases are done through Best Buy nowadays, from refrigerator to tv to tablet to computer accessories to small appliances, you name it...there's always a decent selection and often a Plus price to sweeten the deal, along with 2-day shipping (which often arrives in one). They carry more categories of things online than you see in-store, so it's worth shopping online with them when looking for items. The sales and events for Plus members are decent, but I find that I normally go looking to buy things when I need them, which may or may not coincide with a sale event. However, I've gotten a deal from the Plus price often enough that I'll renew it again when it comes up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a 30 bucks a year you cant beat the price for all the benefeits you get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this to people who like Best Buy an there deals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended for value and convenience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a Best Buy Plus member for almost a year now, and I can confidently say it’s one of the best retail memberships I’ve signed up for. The free 2-day shipping is a game changer, especially when I need tech fast. I also love the exclusive member deals. I’ve already saved more than the membership cost on just a couple of purchases. What really stands out is the extended return window. It gives me peace of mind, especially when buying big-ticket items like laptops and TVs. The customer service has also been excellent. They actually prioritize Plus members, and I’ve noticed faster and more helpful responses. If you shop at Best Buy even a few times a year, this membership pays for itself quickly. Highly recommended for anyone who loves tech and values convenience.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love the price matching

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value of the membership is great. I’ve already saved $60 with Best Buy Plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works awesome fits perfectly in place. Was honestly surprised at the customer service and delivery quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good return if frequent best buy/tech shopper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good value if you shop regularly at bestbuy. The membershop cost si a good value wjth the savings and monthly perks savings. The 60 day return window is great and it also increases the price match window to 60 days giving more time to get extra savings if something goes on sale. I frequently check especially deal of the days since they are good only that day for price match.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installation in all Respects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kevin and Alex did an outstanding job with the removal of my old refrigerator and the installation of my new replacement refrigerator. They were prompt, courteous, considerate of my home, and very professional in the installation. They checked to see if the refrigerator was functioning properly and removed all refuge in the process. I am a very pleased customer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the product but disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new game it is fun and interesting. A twist on normal shop games. Although i am disappointed in the shipping. I paid to get it early instead of doing the free shipping. It came late. I received it on the day free shipping would have had it here. So i am angry that i had to pay for shipping if i didn't get it any earlier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is reliable!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is definitely my go to for electronics for many reasons! I like to try before I buy. They are fantastic at having things on display so you can see how new products work. They have a knowledgeable staff that is always friendly and happy to answer questions. They also have a fantastic return policy. My only complaint is that I typically leave with more than I went in for!! However I run a small buisness so that usually equates to better productivity!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Paid for itself immediately, then once again x2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the jump I saved either $50 off a TV or I got this membership free for a year depending on how you look at it. Having said that it has paid for itself two times over on top of that as well. Seeing as the only difference between this tier and the next is automatic warranty coverage from Best Buy (which I will never get and refuse to do for reasons I will not get into to have to do with the industry in general not specifically Best Buy) the deals are nice the savings are awesome and if you shop at Best Buy for a big ticket item once maybe twice a year and know how to deal shop you can easily make back the cost of the subscription and then some.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real Value package. It always notifies you when you have deals and always gives you the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and dryer works great and I have not had any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save $$$ on TV installation and a Denon AVR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, Julio and his partner (embarrassed I can’t remember his name) came out to my home to install my new LG 77” TV and could not get it to work. They tried everything and finally it was felt that either my 10 years old AVR was not compatible or there was a flaw in the new TV. Julio ordered a new, replacement TV and within 7 days they were back with a new unit. In the meantime, I realized that my AVR was 10 years old. My membership saved me $150 on a new Denon AVR and I saved $150 on my TV wall mounted installation. When Julio hooked my new AVR to the TV they had previously installed, everything worked perfectly. Thanks to Best Buy and their incredible team!

    I would recommend this to a friend