Customer Ratings & Reviews

Best Buy is definitely my go to for electronics for many reasons! I like to try before I buy. They are fantastic at having things on display so you can see how new products work. They have a knowledgeable staff that is always friendly and happy to answer questions. They also have a fantastic return policy. My only complaint is that I typically leave with more than I went in for!! However I run a small buisness so that usually equates to better productivity!

From the jump I saved either $50 off a TV or I got this membership free for a year depending on how you look at it. Having said that it has paid for itself two times over on top of that as well. Seeing as the only difference between this tier and the next is automatic warranty coverage from Best Buy (which I will never get and refuse to do for reasons I will not get into to have to do with the industry in general not specifically Best Buy) the deals are nice the savings are awesome and if you shop at Best Buy for a big ticket item once maybe twice a year and know how to deal shop you can easily make back the cost of the subscription and then some.

This membership is a real Value package. It always notifies you when you have deals and always gives you the best.

First off, Julio and his partner (embarrassed I can’t remember his name) came out to my home to install my new LG 77” TV and could not get it to work. They tried everything and finally it was felt that either my 10 years old AVR was not compatible or there was a flaw in the new TV. Julio ordered a new, replacement TV and within 7 days they were back with a new unit. In the meantime, I realized that my AVR was 10 years old. My membership saved me $150 on a new Denon AVR and I saved $150 on my TV wall mounted installation. When Julio hooked my new AVR to the TV they had previously installed, everything worked perfectly. Thanks to Best Buy and their incredible team!

Washer and dryer works great and I have not had any problems

Geek Squad Representative was awesome, he knew I was only working with $500 and I just lost my job was trying to get some for my granddaughter for x-mas. Applied for ZIP but we were having a lot of issues with the systems. So, I called ZIP the representative said please try again 24-48 hours the account was locked. The Representative was Awesome I wish we had more people and workers like him.

What a surprise! Was looking for a printer, saw one online on sale. Went in to buy it. They asked me if I was a plus member, I was not, but interested. As they told me about it, I purchased it on the spot, and to my astonishment the priced reduced over a $100 just for being a member. Why not? Should have had membership forever, won't happen again. I love the member deals

I typically do not go for add-ons, but with the computer I was purchasing, it made sense. I did have to swap out the computer within 60 days, not due to hardware issue, the graphics card did not have enough memory for the photo apps I was running. BB took the original unit back and I got the new PC within a week. I worked with the Geeks and they were extremely helpful getting licensing changed over to the new unit.

Easy to make returns. I wish there was a way that Best Buy could contact us if there was a price drop on large ticket items so we could get a refund. Kind of a pain to have to keep checking the price.

worth the money extended return times discounts and added benefits

BestBuy Sellers helped me to understand the sales deals throughly and customer benefit of membership (best buy plus) and also compensating online competitive price. Secondly I love the Apple Pro Max - M4 Chip it is ultimate. Always purchasing Store Purchase is a best choice forever, I got a full satisfaction. I amazed with the Apple MacBook Pro max -M4 , within 5 days I m mastered apple MacBook usage , for me it is great experience especially 2 decade Microsoft employee.

We are beginners with the PC world and we're trying to get our son the best quality. Dylan at Best Buy was very helpful and considerate. We appreciate his help so much! We love our membership, it is handy.

I recently subscribed to Best Buy Plus, and I’m very satisfied so far. The free shipping with no minimum is a huge benefit, especially for smaller purchases I wouldn’t normally order online. I’ve also noticed the exclusive member pricing on certain products, which already saved me money. The membership feels very convenient overall — faster checkout, reliable delivery, and extra perks like extended return windows. For someone who shops at Best Buy regularly, this really pays off. If you want more savings and convenience when buying electronics, Best Buy Plus is definitely worth it.

Love it, easy to set-up, easy to use, great screen, great pics and videos

Bought this and wasn’t sure I’d like it. I think it is a great tool for shopping at Best Buy. I have zero complaints.

These people are fantastic, as they can negotiate the pitfalls of equipment set up! No one is better! We are always filled with satisfaction and confidence when we walk into our local BB!

So far it’s great dishes are amazingly clean. Delivery and installation was great and quick

While i did love it at first, seems when the glow falls from the petals and the hidden scarcities take in account limitations that there's an even better version and you don't get the return policies the same if you buy from online than in store. found that out after being hospitalized, coming out to return a laptop i was having issues with 2 day after 30 days. now i have a boat anchor of a laptop. But for everything else i would highly recomend getting it .,.,.

Excellent current information insures best pricing

Don’t really understand exactly how this works. I don’t shop Best Buy very often as it’s not close to my residence. However they do a lot of in store stock which has been great. So I can leave with what I came to purchase.