Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 40962 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 749 Showing 14,961-14,980 of 40,962 reviews
  • Rated 5 out of 5 stars

    Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family shops at bestbuy constantly, saving money while doing so helps a ton!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Store!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a very good experience at Best Buy. Salesperson was very knowledgeable and knew exactly what we needed. Will definitely return to store when I need help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couple of months on this Membership, from the savings of the 2 purchases I've made so far, it has paid for itself and then some already. Not a bad deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient for people buying stuff on Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable AC

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the AC. A great deal. Love Best Buy. Delivered a day earlier than stated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying my perks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has been great for everything I’ve needed this year. A lot more Discounts and higher rewards on purchases outside of Besy. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Store membership savings

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership saved me $50 on an already ridiculously low sale price 50 inch flat screen at Christmas time. The store associate pointed the savings out by having a membership. Sharp young man to point the membership value out to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This helps to keep up with my purchases

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also like the protection plan it offers but I do miss the discounts I used to receive after a purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you shop online, this is a must buy.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, pays for itself in a year - especially if you're a loyal customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save monies

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Signing up has already saved me some monies. Worth if you’re a frequent BestBuy customer as it’ll eventually pay for itself.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I felt like I was abused, sexually tortured

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an open box tv, when installed, it continuously restarted,spent 2 hours troubleshooting only to find it was not fixable, as I stated initially. I was told to return to store, I thought the internet signal might be weak, and purchased a mesh network, this caused me to miss the window to return that wasn't shared with me. When I went to store, the manager saw me walk in, immediately disregarded me, after several minutes she finally recognized me, and then told me that tv's weren't accepted for return on item box purchases. I told her I was instructed to return it and as I was trying to explain the situation, she interrupted me again to state "any return is at the discretion of the manager" and refused to accept it. I finally was able to explain, she refused again, I asked her to review my account and then announced that my window had closed and I must purchase the plan to return. I will never return to a Best Buy again, I currently use 11 tv's 4 computers, a home owner with all Samsung appliances, and Project Manager of large Solar Construction sites in excess of 400 acres and I will never buy anything from Best Buy again for any of these activities.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Having problems with a return outside of the standard return window can be difficult. We do offer extended return options for our My Best Buy Plus members to help avoid these concerns. You can certainly reach out to us for support on any of our Social Media Profiles for your return issues. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Like the membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the membership because it give you discounts, and sometimes free stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop we purchased went on sale 3 weeks later and we were able to get that additional $150 back. Great feature!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Manufacturer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price match guarantee is great,already used it. All the other features gravy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far nothing too exciting. I do like the rewards. I saved 10 bucks on an item. Every bit helps!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    we will use it all the time!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership we will use it all the time. We will purchase item for our computer and other things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ver good thing to have.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thing to have for special deals and options as well as customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My great television deals.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review is so great because i receive a great deal. And i have purchase two television in about a month time. And i receive great deals on both of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Is the Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called to confirm the charge on received was for my best buy account and was very please with the help I given as always from Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good membership allowed me to get a discount on my laptop when the price dropped days after I bought it

    I would recommend this to a friend