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Customer reviews

Rating 4.2 out of 5 stars with 40962 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 750 Showing 14,981-15,000 of 40,962 reviews
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works I got to get lower price when my item went on sale at a later time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good membership, makes sense to get in certain situation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have received rewards and easy to cash in

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and cash in rewards. Just provide your phone number at checkout

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    saves me money on purchases and gives me specials by having the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love having this membership! i feel so safe and secure knowing that you guys have my back with anything i need for the stuff that i have bought and will keep buying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our membership!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is well worth getting!! We were hesitant at first, but glad we got it! Well, worth the savings!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership ideal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be more happy with this membership. I like that you have a 60 days period to regurn or exchange if we end up changing our mind. Also, I like that we can do a price adjustment if for any reason the item is on cheaper then when you purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome knowing it's there as needed--everyone friendly and good service

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very Dissapointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the membership because the salesperson told me I could apply PriceMatch to my $2,000 laptop if the price dropped within the next 60 days. The laptop's price did drop, and when I requested PriceMatch, they told me it wouldn't apply because it came as a bundle with some software trials. I wasn't interested in any software trial nor install anything, and besides, you can get software trials for free anyway. I think they include these "free" trials to make it seem like it's some kind of bundle and then not apply PriceMatch. The salesperson should have known that PriceMatch wouldn't apply in this case but insisted I buy the membership because of the PriceMatch possibility. It seems like a scam to include trials with such an expensive laptop and then say it's a bundle just not to apply the offered PriceMatch.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Thank you for leaving us a review. It saddens us to hear that your recent experience was not a positive one, especially when needing support with a price match. We appreciate your feedback, and would like to look into this matter further. Please reach out to us via social media. Our team will be happy to assist you on the following platforms:

      Facebook: @BestBuy
      Instagram: @BestBuy
      Twitter/X: @BestBuySupport BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Still don’t know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had it long enough to truly see any benefit

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is real and help us a lot. I encourages you to assign

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with getting my first computer when smoothly. The person who helped me was very experienced and answered every question that I had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus far great. Like the overall Beirut and extended return option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've not used it often, but it has come in handy for what few items I have bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service!! Knowledgeable and kind technicians . Patient to give instructions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Member deals and extended warranties and return periods are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you are a Best Buy shopper get this membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership was a good buy. I need electronics for my business and for fun. The discounts are really there and some of the electronics will actually get to you quicker. To be honest if you buy from Best Buy more then 2 times a year it’s a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get your membership back in rewards, it’s worth the investment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Depending on the item it’s worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a Mac book. At the time of our purchase there was an incentive with the membership. Looking forward to more deals

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't really seen much benefit from this membership

    I would recommend this to a friend