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Customer reviews

Rating 4.2 out of 5 stars with 40947 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 761 Showing 15,201-15,220 of 40,947 reviews
  • Rated 1 out of 5 stars

    No membership savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the membership two years ago. I was reluctant to set up auto renew. Today, I noticed that it auto-renewed a couple of weeks ago for the upcoming year. I went online and reviewed my savings from the membership, which was about $102 over the past two years. That covered the membership fee. Now, my purchases are becoming fewer and fewer. I decided to cancel the membership. As expected, Best Buy believes that they "earned" the remainder of this year's membership fee. They would not refund the amount that they debited from my account in advance. They were happy to cancel the membership, but a refund was not possible. The end result is that I paid $49.99 for $0 savings this year. Not setting foot in Best Buy in the future and not recommending their membership. The savings are minimal and the no refund policy, when combined with auto renew, is a bad business practice.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We hate to hear you did not have the best experience recently. We strive to provide the best support, and as a My Best Buy Plus™ member, I know it's important to receive top-tier service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally a good cover on items bought from bestbuy for 60 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful people work here. They are very helpful. I was pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good option if recurring purchases are made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership offers great value and opportunities for savings

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not too shabby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is more than halfway decent. The two months return period is a must have for techphiles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More conveneiet and worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far worth it. Saved as much as it costs and got quick shipping which made this really convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like having this membership. It saved me money on so many different products and with the new deals helped me find even better products to try out !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the benefits. It nice ro know that i can get serive if product is in need of repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First order with new membership was good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a freezer and the one I wanted had a discount for members. I decided to try the membership and placed my order. Overall couldn’t have been better (well narrowing the delivery window would have been terrific)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Cell Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a mature person and had numerous questions. Your staff was soo helpful, respectful and above all else professional. Love my Arden Way Best Buy location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv selling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knew what they were selling and were very helpful answering questions, also quick service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! I waited way too long to finally sign up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I’ve already saved $100 with the membership from deals on select video games. I was going to buy them either way, so I was happy that they had a buy 2 get 1 free deal for plus members. Very much worth the $50 price tag if you’ll be buying a lot of things in the next year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership it’s super beneficial

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one the easiest memberships I have signed up for. Yearly renewal fee is so small and it comes with awesome benefits and deals. You should definitely utilize this is you’re big into electronics. I know I’ll be using my perks for some new kitchen appliances.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Maybe good to be a Member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    many items at best buy are not always the best prices for the same item elsewhere, but the membership may pay off.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bestbuy store in Hickory has been great for me and my family. The people I deal with understand my needs and advises me on making the best choice suited for those needs. Using my Bestbuy Card with no interest payments is wonderful. Having a Membership is a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This membreship is necesary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this membership because it saves me a lot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I realized how much stuff I was buying from best buy this was a no brainer. You get free shipping and they give you deals on top of the already good pricing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really sure if my "member prices" are better than the special sales prices I used to get when I wasn't a member. Plus the gift vouchers you get for making large purchases have a very short expiration date, so you end up having to buy quickly or lose them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing benefits with my Best Buy plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Best Buy plus membership was a bonus. It has already saved me money. The TV went on sale, a better price a month after I purchased it. I got refunded the difference due to the Best Buy plus, price guaranteed offer.

    I would recommend this to a friend