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Customer reviews

Rating 4.2 out of 5 stars with 40941 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 767 Showing 15,321-15,340 of 40,941 reviews
  • Rated 5 out of 5 stars

    Great value for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this to it's full potential but the 60 day return policy makes it all worth it. I'm always checking the best buy exclusive deals and it has a lot of awesome deals.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would buy from best buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person was very helpful and knowledgeable about the phone I purchased.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Clarification

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to cancel my membership plan and nobody from Best Buy let me know if I was successful in canceling my membership plan online. I am not the most tech savvy person on the planet and would like to know if I was successful in cancelling my membership plan. If someone could email me back, I would greatly appreciate it. Thanks

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      If you are looking for assistance in cancelling your My Best Buy Plus membership, please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Awesome membership. Especially for AppleCare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the membership. Free AppleCare for multiple devices? Who could say no?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always have good products for me I have bought a lot of things from there and I’ll tell you what they’ve lasted me 16 to 17 years so I won’t go anywhere else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easily made my money back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s especially worth it if you’re buying an appliance or TV. I saved more than the cost of membership with the purchase of a dishwasher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1st time Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership was very helpful. I appreciate my salesperson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you spend a lot at Best Buy….

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title says it all. If you spend an unhealthy amount at this store this is more than worth it. Free shipping, extended return windows and lots of exclusive pricing make it for sure worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The best option!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a member of Best Buy has been a great choice with great offers available to everyone, I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membershipnis really good, it helps to get amazing disscounts on a huge variety of products, tha value is perfect for what we receive, i totally recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plus it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to go here local customer service is knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    we love our membership, we use it a lot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great they’ve saved me money to the point where the membership payed for itself.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't seen much benefit yet...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership got $50 off of a new Google Pixel phone, thus offsetting the yearly charge for the membership itself. As an electronics geek it was a no brainer to hopefully see more, better deals, but it really hasn't come to fruition yet. If it is free, try a year, 1 good deal will make it worth it. Just don't expect the deals to come flying at your face I guess.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a great way to save and the Geek support makes it even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this when it come to buying things or have problems with any items

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for money when you intend regular purch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the membership as it allowed extra discounts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Apple Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My apple computer is amazing…lightning quick, visibly clear…working beautifully.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Saving money and an extended return policy? Yes!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Honestly the 60 day return policy and member prices are unbeatable. I shop all the time at Best Buy and last year I saved over $200.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t fall for this scam!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought membership as part of the deal to get a better price on a restocked computer. Unfortunately the geek squad member never fully restored the drivers, so I returned it for an exchange as was promised I could do. Then they tried to upsell to a new computer as conveniently they did not have another similar restock model. And of course the my Best Buy membership was not refunded. So I am out $50 with no actual product. A real scam!!!

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Love the customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was ready to pickup when arrived and customer service was very friendly

    I would recommend this to a friend