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Customer reviews

Rating 4.2 out of 5 stars with 40924 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 786 Showing 15,701-15,720 of 40,924 reviews
  • Rated 5 out of 5 stars

    Highly recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great experience with that membership! Customer service was excellent when they knew we have that membership!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immediately paid for itself with an exclusive Plus member deal. I have extra time to try out one of the outdoor products I bought.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership with value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind about the continuing excellence of the products we purchase and the services we request.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A decent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s a decent value. Shipping is fast. Returns are painless. The only thing missing is a movie library to watch like some other companies provide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this membership, it’s made things so much easier to navigate and has saved me a lot of money. Don’t know how I would shop at Best Buy without it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I always got this plan. You just never know when you need it. Better to pay when you don’t need it. Otherwise it’s comes to be an emergency

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Is The Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the membership since it’s make you really feel like a value you customer. Also with the membership you receive a lot of exclusive perks and deals which really pays for itself. I suggest anyone getting this if you want to save money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bosch 500 Series

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    difficulty getting the service as promised. Would recommend having agents be more accountable.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    YEARLY RENEWAL

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CUSTOMER SERVICE WAS VERY HELPFUL, EXPLAINED EVERYTHING & FRIENDLY

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not many pluses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its ok if you shop alot otherwise not that useful discount not very often

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A plus for the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with the Geek Squad. They had my iPad working in no time. Everyone was real nice and made you feel welcome. Highly recommend the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really helpful and lot benefits ,must have, This is really helpful and lot benefits ,must have, This is really helpful and lot benefits ,must have,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using my membership. I’ve gotten good deals with my membership. Which is always a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really good I’ve been a Best Buy customer for years now they kind of fill in the blank to different stores like RadioShack being out of business. I used to really like the geek squad but I hear that there’s a reduction in those areas.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like the membership and will use it again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great, price and save are very good, but I hope we have more save categories.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    This better not auto renew…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the membership for free (paid $50 to save $50). Otherwise I wouldn’t have gotten it. I feel like the sale on the membership was nothing more than Best Buy just trying to show inflated sign-up numbers to shareholders. If I purchased more items at Best Buy it might come in more use, but I usually don’t. So here we are.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Over sold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think its ok . I think the geek squad is trying to take advantage of me. Over sell protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saving a lot of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I know is, we saved a lot of money with this membership. Best buy has so many things to choose from! We love the associates and the quality of products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership to have especially with the added tech support you receive. Already saved a couple hundred dollars since having it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good deals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good deals, and the offer to return extended window is really goood

    I would recommend this to a friend