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Customer reviews

Rating 4.2 out of 5 stars with 40921 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 793 Showing 15,841-15,860 of 40,921 reviews
  • Rated 5 out of 5 stars

    Great buying experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason was very helpful. He didn’t rush his explanations and wanted to be sure we understood.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus is Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has been our favorite store when every thing is online. They give excellent service with warmth. Its good that Best Buy has comeout with My Best Buy Plus which gives lots of flexibility to the customers and peace of mind when buying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We Love our BestBuy Plus Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Plus Membership is a great investment, we enjoy all the perks that it provides us. Helps give peace of mind with our shopping experience and offers fast free shipping. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has saved me hundred when I purchased a new TV and a new gaming system. I’d highly recommend getting it! They also notify you of great deals only those who have the membership can use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership was a real value i have saved more than $200 so far. Getting access to deals and fast delivery has made my life so much easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I encourage bestbuy customers to purchased this because u can get alot of benefits if u have this specially the discounts and privilege to get get the lower price when they go on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We love it and use all the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good and Geek Squad has ways been very helpful. Montebello store the best.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay if you get the right person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were helpful but it's been a while. They always sell me something I don't need and have to return. They did fix my older computer and put a new board in it and did a good job at that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For Best Buy frequent shoppers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the Best Buy Plus Membership if you like shopping there frequently, you can get exclusive deals and offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Best Buy Helper Resource

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was at the Best Buy on Eldorado Road and North Dallas Tollway, Frisco, Texas. The person helped me was Mohammed. Talked to his manager Brent. Mohammed is an excellent helper. He took time to resolve the problem I had and saved BestBuy $ 700.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She had really good Customer service . She stayed on the line until my questions were answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kenwood speaker, Toyota Tundra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was amazing the tech area are very helpful in showing me the old and new in the speaker for my truck, some cons and pros, they don’t want to hide anything from me. He also willing to test other speaker that I didn’t buy in case I change my mind but I didn’t.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very knowledgeable and spoke professionally. She was very easy to work with She answered all my conerns easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Best in Oxnard is the best cust service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy In Oxnard is the best. they all nice and pro of that they do.. i bought a gaming monitor and the it didnt come with the remote and came in the next day and the manager in charge did the best customer service.. keep up the good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value and use it to purchase appliances, televisions, computers and a sound bar. Also used the GeekSquad to install above items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value and protection for my items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yearly Membership

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality and beneficial. The membership helps with large purchases.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A mixed bag with a much reduced membership progra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The $50 fee provides very little in the way of real benefits. This sentiment stems from the removal of the Reward Zone points where it felt like being a loyal customer was rewarded and appreciated. This new plan is so empty that it makes me question how serious Best Buy is about staying in business, sadly. The best part of this membership is the generous return /exchange period which does remove some stress from larger purchases. So it's not all negative sentiment from me.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for taking the time to leave a review here regarding our My Best Buy Plus™ membership. The membership does offer an extended return or exchange period, but we want to hear more about your experience and ensure that you are satisfied with your purchase. Please reach out to us on social media so that we can look into this closer. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please be sure to mention that it is in response to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great for vinyl record deals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking to get back into vinyl and have a Best Buy near you, this is a great membership! I prefer to purchase my vinyl records in store rather than having them shipped as have heard nothing but horror stories from shipping, especially down here in Florida.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Digned up snd got 15% off my first purchase. Used it on a Switch 2

    I would recommend this to a friend