Customer Ratings & Reviews

Replacing a fridge and getting $200 off makes it easier to sign up for membership, won’t know if I will renew next year, will depending on what f I need return policy to last longer.

It saves you a lot and seems to be worth it for the most part. It's not gamers club level but it's decent.

The Protection plan really gives me a peace of mind, specially when buying an expensive product. I am happy with the choice.

Membership is outstanding and the staff is always friendly and very knowledgeable in all items in the store if they don't have the answer to your questions they will find someone who knows the answer.

It’s worth and The laptop features a slim, lightweight design weighing and making it highly portable. The build feels durable

Incredible online customer service! In store had a bit of difficulty with returning, and exchanging for other items. In total spent about an hour and a half. Multiple mangers involved, overrides, and confusion. These things happen.

I was hesitant at first, but my husband was like get it. With it being the holidays, I'm glad I did. It has paid for itself! The Best Buy plus members pricing only has already saved me around $75. If you're thinking about it, get it.

I have not had to use the unlimited geek squad or anything, but knowing it's there is great.

I think the membership is a great value, I’ve already gotten 2/3’s of my money back from discounts from it.

Had a great experience buying there. The staff were very helpful in assisting us throughout.

This membership has been a lifesaver for me. My high school son and his two friends are all building computers. Gifting him parts was easy due to the guidance from staff and delivery to his home. Great experience!

We love the great value and enjoy the great benefits and support.

Everything has been smooth and easy, good value so far.

I had a little problem with the activation first. I contacted chat support and they fixed it. Very kind team, I appreciate the patience. The membership is perfect for me, I save money with the gift cards only. This is a great way to save money. 100% recommended.

I had a meeting with a member of the Geek Squade and I had several questions about my computer and what I need to know to prevent scammers. The person I meet with was very knowlegable and extremely helpful!

We were talked into buying the plus membership so we would have additional time to use and decide on a large purchase we made - washing machine. Beyond that, we haven't really seen the value of the membership. You also can't use what you paid for it towards upgrading if you want the next level of membership. So, I'm sure it has a value hence the 3 star rating, but we have yet to see it for us.

Was very friendly, approachable, and knowledgeable. Help us with the best product and price.

Best Buy is where I go for all my eletrocnics. Benefits from credit card having 0% interest for 12/24 months combined with Plus is kncokout combo.

Great service for trade my old device and fair prices I like it I’m coming back next purchase

This membership saved me money on my first purchase and was useful.