Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40800 reviews
(40,800 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Much Better Than Amazon Prime
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really happy with the savings. I recovered the cost of the membership on my first purchase and Best Buy is so much better than Amazon! I never receive damaged or used items. I love that I can trust Best Buy, and get what I want at great prices! Bye Prime!
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Disconnect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I see a significant disconnect between online and stores. Barriers to contacting individuals in stores exist and you Must go there. It took 2 months and 4 visits. To get a $2000 refund.
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, KathleenC. Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. It seems that your feedback is in relation to your in-store experiences. This is far from the feedback that we strive to hear from our customers. So that we can look into this closer, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 5 out of 5 stars
Got it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for the protection plans alone and I’m still exploring the other benefits. Best Buy is great and the employees are very helpful!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Love our membership and the value.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and peace of mind. Would recommend to everyone.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Definitely recommend!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Best Buy Plus is great. Lots of perks and benefits!
I would recommend this to a friendRated 5 out of 5 stars
Membership eases the purchase.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Apple sells itself, but knowledgeable sales employees an added plus.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great benefits! Worth the money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great benefits to having this membership! I would purchase again!
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
member ship
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nothing to rate at this time, have not used yet , may be finding out in next few weeks
This review is from Yearly Membership
No, I would not recommend this to a friendRated 2 out of 5 stars
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t realize that I need a water shut off towel in the back of the refrigerator freezer so I had to get a appliance guy to come and put one in this is the first time I’ve ever had to do this and it was not in the checklist. So I had to wait for another week to get everything situated. I called Customer Service several times and I got several different answers from several different represent.
This review is from Yearly Membership
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like having the membership and the deals that come with it
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pays for itself! I have used it two times now. Peace of mind
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
value plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.value plus on products and services, gives you piece of mind
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Price match!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Price match! Lower price for members! And the return policy!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Free year of membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got a free year of membership when purchasing the warranty for five years. All I have to do is cancel after the first year. Thought I would try it out
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Used once since recent purchase.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased membership because I bought a new cell phone and needed help transferring data from old to new phone.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Go Bestbuy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my purchase and service .i recommend Bestbuy
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Best Buy Plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a value if you are a frequent Best Buy shopper.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership was an excellent purchase for my washing machine.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
love our membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I've received so many offers for membership deals. I' really noticing the value in the BB membership
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Like our membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real value and having the option to return items for six months is a real advantage over the 14 days without it. Having use of geek squad is also nice
This review is from Yearly Membership
I would recommend this to a friend
