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Customer reviews

Rating 4.2 out of 5 stars with 40800 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 837 Showing 16,721-16,740 of 40,800 reviews
  • Rated 5 out of 5 stars

    Much Better Than Amazon Prime

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with the savings. I recovered the cost of the membership on my first purchase and Best Buy is so much better than Amazon! I never receive damaged or used items. I love that I can trust Best Buy, and get what I want at great prices! Bye Prime!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disconnect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I see a significant disconnect between online and stores. Barriers to contacting individuals in stores exist and you Must go there. It took 2 months and 4 visits. To get a $2000 refund.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, KathleenC. Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. It seems that your feedback is in relation to your in-store experiences. This is far from the feedback that we strive to hear from our customers. So that we can look into this closer, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Got it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for the protection plans alone and I’m still exploring the other benefits. Best Buy is great and the employees are very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our membership and the value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and peace of mind. Would recommend to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Plus is great. Lots of perks and benefits!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership eases the purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple sells itself, but knowledgeable sales employees an added plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great benefits! Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great benefits to having this membership! I would purchase again!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    member ship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nothing to rate at this time, have not used yet , may be finding out in next few weeks

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t realize that I need a water shut off towel in the back of the refrigerator freezer so I had to get a appliance guy to come and put one in this is the first time I’ve ever had to do this and it was not in the checklist. So I had to wait for another week to get everything situated. I called Customer Service several times and I got several different answers from several different represent.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the membership and the deals that come with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pays for itself! I have used it two times now. Peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    value plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    value plus on products and services, gives you piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price match!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price match! Lower price for members! And the return policy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free year of membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a free year of membership when purchasing the warranty for five years. All I have to do is cancel after the first year. Thought I would try it out

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Used once since recent purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased membership because I bought a new cell phone and needed help transferring data from old to new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase and service .i recommend Bestbuy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a value if you are a frequent Best Buy shopper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership was an excellent purchase for my washing machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I've received so many offers for membership deals. I' really noticing the value in the BB membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value and having the option to return items for six months is a real advantage over the 14 days without it. Having use of geek squad is also nice

    I would recommend this to a friend