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Customer reviews

Rating 4.2 out of 5 stars with 40783 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 861 Showing 17,201-17,220 of 40,784 reviews
  • Rated 5 out of 5 stars

    Best membership don’t buy with out it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best membership you can have if you buy electronic appliances or computer. I cannot buy anything without this membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New members

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a first time member was not sure of the value. But after the first few months we were able to see the value and made purchases direct from the app based membership notices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Join & enjoy the benefits!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised when the program details & perks were explained to me. It makes total sense to opt in on the program. I am 82 plus & strongly recommend membership.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dont use often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent really noticed the benefits since I don't shop best buy often

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Saving so much bread

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best has been my go to for 10 years between the warranties and the membership you cant go wrong, ive saved so much money doing this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a no brainer!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that if you shop at Best Buy a lot this is the way to go!! Its great for shipping, price gets lowered and its only $50.00. I will continue to be a member and the geek squad helps alot.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst customer service experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Sony TV while there was a $50 rewards certificate offer. It took about a month to the $50 rewards certificate was issued and I subsequently used it towards an open-box (Belkin - BOOST↑CHARGE Pro Wireless Power Bank 10K) and paid the difference on my credit card. However, a few days after receiving the item I noticed it was 5k version with less chance capacity. I then returned it to my local Best Buy store and explained the issue hoping for an exchange but ultimately being issued a refund. However, I only received the difference of $19.29 and not the $50 rebate certificate I also used. To this day it still get the run around and don’t know if/when I will get it back. First I was told 7 days after the return, called back after that period I was told it’s actually 15 days after the return I will get the $50 rebate back. Then they told it’s actually 15 business days. Now I’m told it’s 45 days and they will also escalate the issue. Meanwhile, the customer service representative are all based in India and I feel like they are saying anything to get me off the phone. Anyways, as of right now I have no plans to purchase anything else from Best Buy and would like not recommend My Best Buy Plus membership.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      I can certainly understand that having an issue with a Rewards Certificate can be difficult. Many of these certificates would be issued as points when returned if you have a Best Buy Credit Card. We would be glad to look into this concern if you would like to reach out to us for support at any of our Social Media Profiles at Facebook (facebook.com/BestBuy), Twitter/X (x.com/BestBuySupport), or Instagram (instagram.com/BestBuy). You can also see our Membership options with all the benefits available over our My Best Buy, My Best Buy Plus or My Best Buy Total membership options. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a real value. Will you purchase item you purchased them? For a lower price, price, which nowadays helps a lot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV good price with membership!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the tv that my Buttercup wanted. The price was great. And the tv was perfect for her. We purchased a 86in LG tv. Thank goodness that I purchased the membership. Saved a $100

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Plus Subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. Highly recommend if you shop at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad, technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that came over here did a very good job and he definitely knows what he’s doing. I gave him two thumbs up very knowledgeable, and he helped out my situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plus membership paid for itself within 60 days :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a laptop computer and within 60 days, there was a sale price. I went in and customer service refunded me $200 with no questions, very happy with the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I use my member ship for everything now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my membership I’ve been able to afford so much more since becoming one and actually start some hobby’s I’ve always wanted to using the resources I got from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I shop at Best Buy for all appliances.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a membership gives special privileges and discounts throughout the year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice benefits!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Member prices, extended returns Nice membership!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy staff was knowledgeable. Answered my questions and didnt try to pressure me to purchase. Great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy membersip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really love the members only prices, as well as the free shipping and the unlimited Geek Squard support. Great value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is really valuable. For customers looking for discounts, it's great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not too shabby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely enjoying the membership benefits and even made an exchange of a TV smoother. I’ve also gotten good deals on electronics as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Good value! Worth it in the long run.

    I would recommend this to a friend