Customer Ratings & Reviews

Appreciate the extended price matching that comes with this. For me, the peace of mind with larger purchases is what sold this for me.

great delivery , fast install, great crew, worked on start uo and still going strong

Good plan to have just in case! I would definitely recommend it!

Staff was friendly and helpful setting up my membership my rewards have been amazing with the card and have had access to amazing sales daily!

Membership provides extra rewards and benefits/deals throughout the year that add up. Definitely worth the cost if you make more than two purchases a year from Best Buy.

Services were very responsive and timely as a part of all interactions

My Best Buy Plus has been an excellent experience for me so far. The membership benefits feel real and useful — especially the exclusive deals, faster shipping, and extended return window. Everything has been smooth and convenient every time I’ve used it. It definitely adds value if you shop at Best Buy regularly. I’m very satisfied with the service and the overall quality of the membership

We purchased this based on recommendations from the associates that helped us purchase our new LG tv, and it was a great price. The associates were excellent, all were helpful, honest, friendly and polite. Would be the first people we call with any service needs or issues!

I purchased a number of items I needed for my home computing. I had been using am old Windows 10 laptop that just could not handle my needs. It was hanging up, running out of memory and was so slow it was frustrating to reboot every half hour. Purchasing a new Windows 11 Lenovo Laptop was a pleasure. My Sales Assistant was knowledgeable as well as attentive as she listened to my explanation of my needs. I have found my purchases to be exactly what I needed and enjoy the time I now spend on my laptop.

Awesome ease of use, value for money product by apple

My Best Buy Plus™ is a solid value for regular Best Buy shoppers. It delivers faster shipping, exclusive deals, and better return flexibility for a modest annual fee — and many buyers feel those benefits quickly pay for themselves over the year

Disappointed that the plus membership doesn’t provide any perks for Pokemon products such as priority during online Pokemon drops. If there were perks for Pokemon drops associated with the plus membership then I would absolutely recommend this membership to friends.

Awesome! You get discounted on the merchandise you buy and some other freebies involve. Shopping deals is much easier cause you save some money using you membership advantage.

My Best Buy Plus membership has been an excellent value. The member pricing, exclusive deals, and extended return windows have saved me money and given me great peace of mind, especially with large purchases. Customer service and Geek Squad support have also been consistently reliable. Definitely worth it.

If you own a Best Buy Card, you need this membership. This membership is only useful if Best Buy carries the products you want/need to purchase. Unfortunately, Best Buy's product listings keep dwindling and appear to be focusing on appliances and entertainment systems while forgoing even necessary accessory items for installing aforementioned products.

TV mount and installation with the Geek install crew.

This membership is great value. Gives you extended return times and price protection and other benefits. I use it all the time.

I do not know all of the ins and outs of laptop computers or phones for that matter. When my phone refused to respond to what I don't know about phones, I was very please to stumble on to Best Buy. The sales/technician told me give him about $50 dollars for a one year repair guarantee for help I said yes. He had my phone back working in about an hour and a half. No other companies in the repair business will do that for me. They want to sell me a by the month repair, but then when I have signed up, they tell me I need this and that and if I bought all of there promises out family would be out of cash. Thank you BEST BUY.

It is a very good phone in all durable sturdy and has all the features I look for in a phone.

Appreciate the customer survice that I received today at Orem parkway with Sam. I like that you got and, we looking for…, I like that the price was good, and more than anything I like the customer service, they had answers to my questions, time matters to me and everything was right and time with finding the right products and answering all my all my questions