Customer Ratings & Reviews

Appreciate the customer survice that I received today at Orem parkway with Sam. I like that you got and, we looking for…, I like that the price was good, and more than anything I like the customer service, they had answers to my questions, time matters to me and everything was right and time with finding the right products and answering all my all my questions

This membership really comes in handy because not only do it keep you up to date with all cool new and old products, sales, but most of all it helps you save money while gaining rewards at the same time!!

I like it because I can get an access to discounts.. thank you for that.

I enjoyed this laptop, one of the best laptops I ever used would recommend this laptop

I joined this program when I made a rather large purchase for a TV and sound system. A short while later four of the products I purchased went on sale. Went to Best Buy and they cheerfully credited me the difference because of the club membership resulting in a return of the membership cost by a factor of 20 times. Obviously, I am very pleased with my decision to join.

My biggest gripe with Best Buy is that the customer can’t call the store or the sales person. This makes often very essential direct communications impossible, unless the sales person shares personal mobile #.

My Best Buy Plus membership offers good value if you shop at Best Buy often. Free shipping and exclusive deals save both money and time, and early access to sales is a nice bonus. Customer service has also been responsive. That said, the benefits feel a little limited compared to the Total plan. For example, extended returns and added protection would make the Plus tier more compelling. Overall, it’s a solid membership for regular shoppers, but upgrading might make sense if you want the full range of perks.

I purchased a new computer with the help of my son and the membership was purchased at the same time. I am not sure how often I will use it due to being older but it is good to have.

Member plus should give us better pricing on electronics and tv. I’m a member plus and people that don’t have it getting the same price. When things go on sale with should get a better deal then the nexts. Beside that. I have no problem with it.

Saved me money.......................... . ..mmmm

Clerk showed me exactly what I needed. Works great!

Bought the membership that would save me almost 300 dollars. Then after getting it I see a ton more discount on other items.

Well, most of the time it's a great feature as we get longer times to review items, and return windows. I was trying to purchase a Video card recently and each time I was lucky enough to get one in my Card they would charge my Credit Card, then 5 minutes later Cancel the order. This happened like 5 times. I called customer service and was told that was nothing I could do but to keep trying. Telling me to use a different Card or some other means. I believe they were treating me like some Auto Buy Bot for those GPU's even though I was a real person with a Plus membership and calling them on the phone. Needless to say, I had to purchase the GPU from Amazon instead. Also tried to purchase A TV and same problem, Warranty was $500 to extend but Samsung provided a free extended 4-year warranty, so again did not purchase from Best Buy. So this year, I have not used my Plus membership due to not being able to purchase anything without the orders being canceled. I may let it lapse this year, and if I need another high-dollar Item, repurchase.

The extended return period is great, being able to spend time with the items I purchased and find if they’re suited for me gives me peace of mind.

I am very grateful I got my Best Buy plus membership for $25. I have been enjoying the 60 day return policy and membership pricing as well and I’m looking forward to utilizing these deals.

Easy to install and use. Use in bedroom. Cools quickly and makes for comfort sleep.

It is easy to use, has great value and good quality.

I had the pleasure of working with a superb Best Buy employee whose name I wish I could remember. I purchased the Sonos arc and subwoofer . I was a little hesitant but the employee made me feel safe purchasing the membership.

I am glad i enrolled in the membership especially with such a big purchase!

I’ve had the My Best Buy Plus™ membership for a few months now, and it’s been totally worth it. The biggest perks for me are the free 2-day shipping and exclusive member-only deals — I’ve already saved a good amount on tech and home gadgets I was going to buy anyway. The extended return window is also a nice bonus, especially during the holidays or when I’m gifting. It gives some extra peace of mind. I’ve even gotten early access to some sales, which helped me score a couple of hard-to-find items. If you shop at Best Buy even a few times a year — especially for electronics, appliances, or gifts — the membership pays for itself. It’s not as expensive as Total™ membership, but you still get meaningful benefits. For me, it’s a no-brainer.