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Customer reviews

Rating 4.2 out of 5 stars with 40784 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 915 Showing 18,281-18,300 of 40,788 reviews
  • Rated 1 out of 5 stars

    Purchased Fitbit Watch , 18/1/26, stopped warking

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after only three weeks of use, the watch stopped connecting and ceased to function entirely. i am from abroad, i send mails -no respond, i send registed letter did not get an answer

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      HI Aharong, we’re really sorry to hear your Fitbit stopped working so quickly that’s incredibly frustrating, especially when you’ve already tried reaching out with no response. To get the help you need we recommend messaging the Best Buy social team on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and letting them know it’s in response to your My Best Buy review so they can take a closer look and help with next steps. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am delighted with my membership. I purchased a laptop that went on sale a couple of weeks later and was given the price difference. That covered the cost of the membership and then some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There when we need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Helps to have a person there to answer questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bestbuy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome membership product is quality the best you can get.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    New Iphone purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were promised by the store clerk that sold us two cell phones that we would be receiving a credit for the purchase within 14 days. We have not seen anything. I'd like to know why.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Having concerns with a promotion that you were advised of in store can be difficult. Please reach out to us on any of our social media profiles for us to check in on this concern for you. Facebook (facebook.com/BestBuy) Twitter/X (twitter.com/BestBuySupport) Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Just got the membership, seems like a good thing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it, seems like it will be a good investment for my family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to get tech help from the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m excited to have help from the Geek Squad! I’m not very techy, so I’m happy I’ll be able to access the help I need!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really do love my membership. Il

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gotten some real good value from my membership, warranties and installations. Super service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent inventory; great service, efficient system

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good not Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Benefits are nice if you plan on making a handful of purchases that happen to be included under the membership pricing. It does not appear to provide much additional value otherwise.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a great value, keeps my electronics covered as well as deals others dont get!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t like the member ship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t why member ship but I bought she convinced

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Thank you for your feedback! Your membership unlocks some great savings and perks such as free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales events and products, and an extended 60-day return window on most products. For more information and support with your membership, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.We look forward to hearing about your experience once you've had a chance to use it. Thank you! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Membership is a good value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad support and member prices make the membership worthwhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really enjoy my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything I purchase from there it’s valuable customer service I like it. I recommend family a friend. I’m gonna come back again and I’ll always purchase my son love Best Buy number one for Electronics stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, thanks to your services I was able to get everything I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the perks of plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was alittle skeptical on getting a credit card but has benefited us already

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have if and when you need it. Would renew it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership well worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing membership benefits with great return policy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good membership if in need of making large purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has saved me alot of money! The passive benefits are respectable too.

    I would recommend this to a friend