Customer Ratings & Reviews
- SKU:
- 6536298
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Mr. G
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal for all purchases with fantastic discounts, easy returns, and help.
I would recommend this to a friendAWESOME
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome service. Thank you . Sales people were A-100.
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is good. A wonderful thing. Keep up the good work.
I would recommend this to a friendJackB
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All the employees that I spoke with knew the answers to alll my questions. Very knowledgeable and hellpful
I would recommend this to a friend
Best Deal
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Saved me an additional $100 for spending an extra $50!
I would recommend this to a friendBest buy membership is for all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best buy plus membership has been very helpful. I have gotten good deals with it. I would not change it for anythimg.
I would recommend this to a friendToo early to tell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the membership while getting some upgrades to my home PC. I saved some money because of it but I was excited to see what “special deals and sales” would be. Well, there have been very few Members Only sales and the items have been irrelevant to me. At this point, I haven’t seen much value in the membership, but I am optimistic.
No, I would not recommend this to a friendIt's OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would give it a 5 star rating, but when it comes to getting support after the sale, i.e. Geek squad for product installation or issues, your treated as if you didnt have the membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, BigMr,
Thank you for sharing your feedback with us. While we’re glad to see you value some aspects of the membership, it’s disappointing to hear that you’ve felt unsupported when seeking Geek Squad assistance for product installation or issues. This is certainly not the experience we aim to provide, and your membership should enhance the support you receive, not detract from it.
We’d love the opportunity to look into this further and ensure you get the support you deserve. Please connect with us through a private message on one of our social media platforms listed below. In your message, kindly include your full name, phone number, and email, and mention that this is regarding your My Best Buy review.
Facebook: http://facebook.com/BestBuy
Twitter/X: http://Twitter.com/BestBuySupport
Instagram: http://instagram.com/Bestbuy
We hope to hear from you soon so we can address your concerns and improve your experience with us.
Best regards,
Not worth the price
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The coupons expire and you can’t use them. So I would definitely steer clear of this membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello Samuel, we’re sorry to hear this has been your experience. Membership rewards certificates can have specific expiration dates and terms, and you can review membership benefits and details here: https://www.bestbuy.com/site/best-buy-membership/my-best-buy-points-program/pcmcat1775677027645.c?id=pcmcat1775677027645. If you’d like us to answer any questions you may have, please send a message to Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention that it’s in response to your My Best Buy review.
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best membership I ever got. I should’ve got the other one but this one is great
I would recommend this to a friendWe did love it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It helped a lot to receive some discounts. at Best buy
I would recommend this to a friendI love deals you get with the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did my Christmas shopping earlier this year and I took advantage of my membership, which resulted in some great deals .
I would recommend this to a friendExcellent value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is great purchase for its value!! Geek Squad is always helpful.
I would recommend this to a friendGrateful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thankful some amazing deals I’ve been seeing through the promotions haven’t decided a purchase yet but I’m exploring thank you guys for having me as a member
I would recommend this to a friendGreat decision.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looking for electronics for all the house, definitely a good idea to get this membership
I would recommend this to a friendConfirm availability and eliminate the add-ons
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our aim was to purchase a new dish washer. Initially, there was no issue. Fast , courteous service and the representative assured us it was to be delivered in three days. We paid for haul-off of the old machine as well, but it seems the pricing for the total essentially required us to "join" a Best buy membership for $50,yr. Well, within a few days we were informed by "someone in the Best Buy chain" that in fact the machine was NOT available nor would it be for pretty much a month. Of course, it is impossible to call the store we made the purchase at and speak directly to the rep we had worked with. One is forced to call some Best Buy center, and while the folks there are friendly, it just seems as if the entire chain of custody is missing in terms of communication. We found the exact machine we wanted at an appliance dealer in Indianapolis, including free delivery and for less cost overall, when the membership and other add-ons are accounted for. Our main issue is that there seems a significant disconnect between the store-level sales reps and the supply chain of command. In addition, we aren't thrilled by the little additional charge items that apparently are part of the sales transaction. BOttom line: we cancelled the entire order, which thankfully went through with out a problem.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We are saddened to hear that you are unhappy with the support experience you received through your My Best Buy Plus™ membership while purchasing a new dishwasher. We would love to connect you with a specialist and work to review these concerns in depth. Please feel free to contact our team by sending us a private message on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), Instagram (https://instagram.com/BestBuy). Be sure you refer to your "My Best Buy Review" in your message.
We love out Best Buy Plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have enjoyed the membership, not to mention the 4 months free Apple TV, special discounts and new product information.
I would recommend this to a friendWe usualy use Best Buy for our electronic media.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every thing went great!, Friendly, helpful service. They took the time to set up and explain aspects of our new TV.
I would recommend this to a friendPays for itself!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so great. I was able to apply the member savings on my first purchase (which was for lorcana cards and the actual membership) and the member discount paid for itself with that first purchase. Can’t complain!
I would recommend this to a friendGreat Membership Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buying this Best Buy Membership was a great buy, and it protects all of my products that I from best buy without having to buy an extra protection plans
I would recommend this to a friend