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Customer reviews

Rating 4.2 out of 5 stars with 40926 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 985 Showing 19,681-19,700 of 40,926 reviews
  • Rated 5 out of 5 stars

    Membership worth the cost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saved when I joined the membership right away. The membership paid for its self with the first purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership almost paid for itself with my first purchase on some Sony headphones. Cant wait to see what deals I’ll get in the months ahead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better days...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy that I got a Best Buy Plus membership. It allows me to get things much easier than I could have without it. Have a blessed day.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this memebership when I purchased a 5080 GPU, the GPU didn't come with all items that were a part of the promotion. When I contact best buy they just dismised me, and basically said better luck next time. Lesson learned, don't buy anything from best buy

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Thank you for your review of your My Best Buy Total membership. For questions or concerns related to other topics, feel free to reach out to us on Facebook: facebook.com/BestBuy, Instagram: instagram.com/bestbuy, Twitter/X: twitter.com/BestBuySupport. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership has good return service and protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and return plans. Was an elite rewards member and recently transitioned to Best Buy plus membership after I learned their reward program was gone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a really good deal if you are going to best buy. You will get discount prices and notifications when price drops come up. It is what words that end I will renew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shopping with more confidence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great membership . I have been shopping from Best Buy for many years and with with My Best Buy Plus membership I even get more benefits and better deals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service good guys and I’m so happy whit my tablet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like having this membership because I has save me some money with ought having to wait for things to go on sale you really save some money in the long run ! Really worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's nice, but I haven't used it yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up basically getting this membership for free with a purchase of $500 or more so that's pretty cool. Haven't really used any of the features of it yet, but I'm sure it'll be nice to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership helps give you access to lower costs compared to anything else on the market. Totally worth the $70 cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great way to save. With only a few purchases I've gotten back my money I paid to sign up for the Best Buy Plus. And to think I'm still going to be saving money for many months to come!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    failed refund

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good morning, My experience is unfortunate. The salesperson at the Miami Beach store offered me a membership guaranteeing a $400 refund on my card, so I agreed to purchase the products. Far from being an information error, this was a scam that has affected me to this day. I thank the support staff who tried to help me. However, I still don't have the refund in my account.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We appreciate your review, although it's concerning to hear you are still waiting on a refund. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Saved Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a product that is on sale only for members. I saved $400 so far from the membership within a month and got free 2 day shipping. Worth paying for the membership.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better membership than any other places.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the support you can receive and with other services provided.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Refrigerator Purchased at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as the communications with the Agents were excellent, however, the date of the delivery,(refrigerator) l received a text last minutes indicated for delivery re-schedule, after preparing for delivery, an Agent was helpful to reschedule, he could not tell me the reason, called next day, an agent found the item was back-ordered, they were going to deliver one on the show room which was non-functional (thank you) I do want the brand new refrigerator not the one from the show room. waiting ....... order was placed almost a month ago.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Started great, benefits removed without warning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plus membership seems fine now. Not entirely sure it’s worth the money unless you have a lot shipped often. Was originally purchased due to a “membership benefit” of getting 3-for-the-price-of-2 preordered videogames (if you preordered 3 games in the same order, you got the lowest price one free). This was such a great deal it got me to preorder video games again. But Best Buy removed that “membership benefit” so thoroughly that multiple customer service people couldn’t even find such a deal existed until I gave them prior order numbers to look at. Keeping that benefit in place made this membership a 5star, but losing it with no warning and no explanation damaged any brand loyalty I may have had and makes this membership almost certainly a one time purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love the perks of this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase! I am enjoying all the great perks of being a member! As much as the items at Best Buy has to offer that is needed in a home definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one I don’t have the full experience with but will see in a year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It provides great discounts but a little hard to use

    I would recommend this to a friend