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Customer reviews

Rating 4.2 out of 5 stars with 40940 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 997 Showing 19,921-19,940 of 40,940 reviews
  • Rated 5 out of 5 stars

    Recomendada

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Con la membresia accedes a mejores precios, descuentos. Si la recomiendo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership provided value, and I appreciate the recent lowering of the membership fee. The price match feature is useful, especially when purchasing appliances.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great discounts!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership helps a lot to have discounts and informative email are helpful!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Representative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Representative was wonderful trying hard to solve a serious merchandise purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery men were friendly and on time! I would recommend Bestbuy to a family member or friend...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very helpful and showed me how a Best Plus membership would benefit me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best support team to support the Pepsi want to engage with the pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick reciew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who dont like free stuff? And best buy plus gives you that

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    n/a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    real customer support and all times and ready for answering any question

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good job to work with you guys. I love to work with.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It could be a great service, but its not.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought it for the 60 day return period, although when i need to do a return the store manager gets a horrible attitude. Makes for uncomfortable returns for waiting costumers. I also had $75 (macbook promo) in rewards taken and never given back( purchased something online, it got cancelled...that was months ago), They have given me 4 phone numbers to call to try to fix it.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We appreciate your review, although it's concerning to hear you had a poor store interaction and are missing rewards. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership provides great benefits such as fast shipping, discounts, price refunds, and sales. I highly recommend purchasing the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus Membership worth purchasing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership makes Bestbuy buying a great value with savings, as well as 60 day return protection on every purchase you make. Will continue to purchase each year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our membership proved very cost saving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the best deal on a small refridgerator, I'm glad I called and talked with one of the customer service people, she was very helpful and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The membership is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a great value. So far i have saved more than the cost of the membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best always made sure I had expert opinions on all electronics that I ask of, since I can remember I haven't bought one thing from there I haven't regretted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Starlink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team went above and beyond to make sure my sale went as smoothly as possibly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great, would recommend. It give you great discounts if the price going down.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Membership is good Delivery not good quality servi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washing machine but I had a bad experience with delivery and advised Best Buy of it. They said they would send me a gift card for the inconvenience but as of Dec 12th I haven’t got it

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Waiting for a Gift Card to be sent out can be difficult. Please reach out to us on any of our social media profiles to check on your Gift Card delay for you and assist you with any other questions or concerns. Facebook (facebook.com/BestBuy) , Twitter/X (twitter.com/BestBuySupport) , Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I renewed my membership for a second year and have been pleased with the previous benefits.

    I would recommend this to a friend