Customer Ratings & Reviews

Worth in!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! When they make you use 50 character to just say, Worth it!

I’ve been a Best Buy Plus member for a while now, and I can confidently say it’s well worth the investment. The perks and benefits that come with the membership have saved me both time and money. One of the best features is the free shipping on almost all items, which makes shopping for tech gadgets, appliances, or accessories even more convenient. Plus, having access to exclusive deals and early sales events is a game changer, especially during peak shopping seasons like Black Friday! The customer support has been excellent, and as a Plus member, I feel like I’m getting VIP treatment with faster assistance and better service options. I also appreciate the extended return period, which gives me peace of mind when making larger purchases. Overall, the Best Buy Plus membership provides incredible value, and I highly recommend it to anyone who shops regularly at Best Buy. It truly enhances the whole shopping experience!

Easy to use. Compact. Smooth opener. Would recommend.

Best Buy was very helpful w/my issue, they fixed my phone issue w/o any questions, prior verizon location sold me a phone told me they would download all my prior info loaded on my phone n they lied.. 90% of Icons were not there anymore! Couldn't even use my phone, I'm serious! Sales tech apparently was LAZY! Bott6om line.. Thanks Best Buy once again..Rob

This membership was a complete waste of my hard earned money. I bought a used controller from the best buy in Hillsboro, OR a few months ago and was absolutely shocked at the quality of the item(s). I know that buying Open Box items comes with significant risks but I did NOT know that among them were risks to my health. To begin with, I would like to reiterate my awareness of the possibility that Open Box As-Is items may be missing some things. But the absence of the vast majority of the parts that come with this item was a real surprise and letdown. The item was an Xbox Elite Series 2 controller, which comes with 2 sets of (2) paddle-style attachments for use on the rear of the controller. The unit i recieved had none whatsoever. This was disheartening to say the least but I honestly don't know if I could bring myself to pick this unit up with my bare hands. Why? Because this was the single dirtiest piece of video gaming equipment I have seen in my 35 years on earth. There was a layer ... of what I can only hope is food grease.... on every surface of the unit. Smears, smudges, and flakes of an unknown white substance covered the whole surface, having become stuck in the grease that covered it. But then i put on my glasses. and upon closer inspection because even more disgusted with my Best Buy purchase. When I looked at the grooves in the face of the controller, i saw that they were caked with an unknown, whitish/yellowish residue (which i can only assume is skin. truly revolting) It was absolutely obvious to me that this unit had not been cleaned, restored, or even looked at by anyone whatsoever. It seems to me that anyone with reasonable judgement would never accept a return of this quality (I paid around $100 for the unit by the way, of my hard-earned cash which I have precious little of, being a 35-year-old laborer with no higher education) and dare charge the price I paid for it - it would be cruel and predatory. I was so disgusted with this thing that it has been in my closet since. I no longer trust Best Buy. I had bought a membership to My Best Buy Plus the very day all of this happened. But I feel that I was swindled that day - at the very least. The unit I was given was among the most disappointing purchases I have made in my life. I felt misled, cheated, and lied to. So, unfortunately, I have not returned to Best Buy since. I would have liked to make good use of the My Best Buy Plus membership I purchased that day and was excited to enroll and make frequent use of it. But again, since that day I have not returned. Video games are an escape from the injustices of life in this day and age for me usually, but buying this unsanitary and feature-bare unit brought distrust and stress into the equation for something that I usually love. To go on, I like to avoid confrontation, if possible. I learn my lessons when necessary and am not as articulate as I am in this medium when expressing frustrating problems face to face. And, on top of this, I was a bit dejected about the whole subject - it was a personal embarrassment to have been "screwed" so to speak. And I assumed that the person who had approved the sale of the bad unit worked there and might not be much help... (My wife stated about the controller: "I'm not touching that." when I showered it to her, wondering if I was overreacting. The Xbox is hers anyway and this would have been her controller.) So as far as I am concerned at this time, I was reminded of one of life's hard lessons that day - that the things (in this case Best Buy) we trust and love the most can turn their backs on you in an instant. I cannot express how disappointed I was with the item I received. Best Buy was on a short list of stores that I trusted - I was always happy to go there because I knew I would receive top quality merchandise (I've bought open-box on other occasions as well). But my experience that day voided the good regard I had for Best Buy stores. It's really unfortunate and a bit disheartening. I pray that no one else has gotten a unit like I received. It appeared to be a health hazard. Sincerely, Preston S. Disappointed customer and member of My Best Buy Plus since 2024

The membership is pretty nice if you buy alot from bestbuy. The 2 day shipping is consistent and you can get decent deals/offers from the membership. Now the best thing for me is the 60 day return policy that you recieve from having the membership. That allows you test out the product with more time and thus allows you to truly test it out and see if you like the product.

For the longest time i didnt like best buy yhey were always expensive and felt wasnt for me till i got i into pc gaming the get deals thru out thw year and membership pays for its sell after a few purchases

Very spacious at the doors Work great and I like because is more easy to controller the temperature

This membership has great features and love the geek squad feature. Just knowing you are taken care of with great protection.

I recently purchased an HP Envy laptop from Best Buy and decided to get the Best Buy membership. I’m so glad I did! The member prices helped me save $400 on my laptop, which was a huge bonus. The membership also gives me access to unlimited Geek Squad support, which is amazing. Knowing I can get help with tech issues at any time adds a lot of peace of mind. Additionally, I love that I can add protection plans to my purchases. It feels reassuring to know that my laptop and other electronics are covered in case anything goes wrong. Overall, this membership is a real value. It’s not just about the savings; it’s about the extra support and security it provides. Whether it’s the discounts, Geek Squad help, or protection plans, I feel like I’m getting a lot for my money and would definitely recommend it to others.

I think we initially bought the membership because there was a benefit when I bought a new fridge. Since then, I’ve been waiting to cancel but always forget

The Best Buy membership is a great way to save money while getting access to exclusive deals and benefits. It offers perks like faster customer support, extended return periods, and special discounts that make shopping easier and more affordable. Overall, the membership is a smart choice for anyone who buys electronics often and wants the best value.

The membership is easy and convenient to have. Instead of 30 day you get 60 for returns. If you see an item you purchased within your time frame on sale you can call to get the sale price without having to go to the store. Your items are also insured.

I can save money with this membership also I can use the advantage of return and refund up to 60 days which is awesome

I signed up for the My Best Buy Plus yearly membership, and it has easily paid for itself. The standout feature for me is the post-purchase price match. Knowing that Best Buy will honor a lower price even after I’ve bought an item gives me total peace of mind. I’ve already saved money this way, and the process was quick and effortless, no hassle at all.

Sales on Appliances and good service convenience and quality of items

Easy to use clothes were much cleaner using the new washer

I purchased a Sony television 62 days ago and today was denied the Black Friday sale price ($198.01 reduction) because I was 2 days late. Has anyone received any allowance on the 60 day rule?

I’m actually pretty impressed with the member prices. And exclusives on Pokémon cards! Makes the membership actually feel valuable seeing the discounts alongside the MSRP.

I've been using the BestBuy Plus Membership for a while now, and I can confidently say it's one of the best investments I've made. The free and fast shipping alone makes it worth every penny—it's incredibly convenient for someone like me who often shops for electronics and tech accessories. The exclusive member discounts and early access to deals are fantastic perks. I’ve saved so much on big-ticket items, and during sales like Black Friday, getting early access has helped me snag items that usually sell out quickly. The extended return window is another great feature, especially during the holidays or when I’m unsure about a product. It gives me the flexibility and peace of mind to shop confidently. Overall, the membership has enhanced my shopping experience at BestBuy in so many ways. If you shop here even semi-regularly, it’s a no-brainer. Highly recommend!