Customer Ratings & Reviews

Sales on Appliances and good service convenience and quality of items

I purchased a Sony television 62 days ago and today was denied the Black Friday sale price ($198.01 reduction) because I was 2 days late. Has anyone received any allowance on the 60 day rule?

I've been using the BestBuy Plus Membership for a while now, and I can confidently say it's one of the best investments I've made. The free and fast shipping alone makes it worth every penny—it's incredibly convenient for someone like me who often shops for electronics and tech accessories. The exclusive member discounts and early access to deals are fantastic perks. I’ve saved so much on big-ticket items, and during sales like Black Friday, getting early access has helped me snag items that usually sell out quickly. The extended return window is another great feature, especially during the holidays or when I’m unsure about a product. It gives me the flexibility and peace of mind to shop confidently. Overall, the membership has enhanced my shopping experience at BestBuy in so many ways. If you shop here even semi-regularly, it’s a no-brainer. Highly recommend!

Easy to use clothes were much cleaner using the new washer

I’m actually pretty impressed with the member prices. And exclusives on Pokémon cards! Makes the membership actually feel valuable seeing the discounts alongside the MSRP.

This membership is a great value. I love having the member only pricing as well as the extended return and price guarantee. The membership was on sale when I got it so even better value.

I have been dealing with a brand new TV, which was not delivered the day it was supposed to be. I called geek squad sunday to see if I could get someone to explain some things on the TV because the installer failed to show or explain anything to me. Monday, this tv picture froze on me 5 times. The first geek squad agent asked if I had plugged the tv to get it to work again and that seemed to be the popular response by every agent. The second agent sent me to sony and I got the same response. He told me that was first so he could start a case for me. The last agent I talked to said I had a defective tv and did I want a new TV or have repair come to my home. I chose repair and I think I'm happy I did. Repair came out Thursday and it took him 30 sec to find the issue. Apparently the person Saturday who did my install was third party and did not know what he was doing. He even told me Saturday he didn't know much. Repair had everything working in just a few minutes. He told me to always insist on geek squad repair any time I needed the tv worked on as third party people here are not capable of knowing how to work on tvs. At this point the tv is working beautifully, but the picture freezing is intermittent. I have another appointment Sunday to try and learn the basics of the tv.

Excellent product! Great quality and works perfectly. ⭐⭐⭐⭐⭐

I'm an au pair, and this subscription is worth it for me since I get discounts on certain items—so, in a way, I've already recouped the money I spent on the subscription

I recently upgraded to a Best Buy Plus membership and couldn’t be happier. The exclusive deals and member-only discounts have already saved me a bundle on my tech purchases — in fact, the savings practically paid for the membership itself! I also love the free two-day shipping, which is incredibly convenient and gets my new gadgets to me in a snap without any extra cost. Plus, having an extended return window and early access to sales means I can shop with confidence and snag popular items before they sell out. Overall, Best Buy Plus delivers outstanding value for its price, and I’m a very satisfied customer who would highly recommend it.

Don't see any need for this membership. I've had it for 3 months.

I like the member prices as I have saved 3x what i paid for it just on my IPad Air M3. Also i have enjoyed the 60 day return cycle as well. I do my own tech support so total is not my jam. This is definitely worth it for 50 per year for me.

One of the reasons that I was interested in the membership was that my new computer was not on sale at the time I needed to buy it. With the membership, I was able to wait for it to go on sale and then go back to the store with my computer to take advantage of those savings. It worked just as easily as they said it would. I came back into the store in about 10 minutes later walked out with a credit of over $300. I look forward to taking full advantage of the membership and all the benefits it has.

This membership is a great way to make sure you and your purchases are taken care of and gives you a peace of mind.

Customer service/sales team was super helpful and informative. Highly recommend Best Buy card and membership.

How helpful this membership is for you is really going to depend on the person. If you already buy a lot here and want it delivered a little faster it’s probably fairly useful. Personally I bought it for the shipping upgrade, and then the item was delayed instead of arriving early. I know BB doesn’t control the mail once it’s shipped but it was still frustrating. In addition, they keep telling me to get the app for better deals. I don’t think this is reasonable, and expect full access to something I’m paying for without downloading unnecessary things, and I don’t want yet another freaking app for a single store. I don’t expect to renew unless I start getting considerably more use out of it.

it allows extra time to make returns! that does help out a lot. it practically pays for itself!

I joined the membership when I bought the new TV. The sales person strongly recommended me to join and mentiones about the price match within 60 days. He sold it to me with the value point. During the labor day weekend, I checked the bestbuy ad and the TV that I bought was on sale. I bought the receipt back to the customer service and they honored the new deal because I was a member. If I were you, don't miss the chance to get this membership.

Excellent benefits, just the price match being extended makes it exceptional.

i got my membership on sale for half price. I love the fact I have 60 days to return and I have the ability to get the difference if the item goes on sale within 60 days.