Customer Ratings & Reviews

This membership is great value and love that you have so many days on most items to return if you don’t like how it works or simply does not fit your lifestyle

Good use for purchasing products. Also love that the membership price went down

You get good prices after paying for the membership. The deals you get pretty much pays for its self. Just don't except the service to be fast. They need to have more employees working. The guy who helped me was doing the job of at least 2 or 3 people. I did have to make a return and it was fast and easy.

After purchase the terms of this deal had changed. My son’s desktop which we did buy with this service needed Geeksquad 4 months after purchasing, which I still don’t understand, but it was fixed promptly. I have made some purchases since but my membership did not bring the price down. So I’m not sure why we got it.

My daughter loves it. A colorful ninetrndo in affordable price.

Highly recommended for a good general purpose TV for the value.

I wish I signed up for this membership sooner. I thought it was a lot more expensive. I have already gotten my money back. I get quite a few visitors from foreign countries. Apple products are a lot more expensive where they come from. So they get a chance to shop the already cheapest prices in town and save on top on top of that with my membership. Of course I get the points. It’s a win-win. Thank You!

Best Buy’s Plus Membership is absolutely worth it! The exclusive member pricing alone has saved me a ton on items like Sony XM5 headphones and video game accessories. I also love the free 2-day shipping—it’s super reliable and fast. The extended return window gives me peace of mind, especially during the holidays. It really feels like Best Buy rewards loyal shoppers with genuine value. If you shop there even a few times a year, it more than pays for itself. Highly recommend it for anyone looking to get more out of their tech purchases and save while doing it!

LOVE LOVE LOVE the perks this program allows me! i get so many alerts for so many great deals that i am always looking for needed buys and sometimes impulse buys :) i am a techie - so i love buying cool gadgets and i love getting awesome Best Buy Plus exclusive deeply discounted deals even better !! thank you Best Buy - you know how to treat your regular clients satisfied :)

Definitely get the Best Buy Card!! Never worry about purchase receipts! Everything is stored on your account! Great deals. Great warranty services. Definitely pays off when you have teenagers that need new electronics every month!

I recently shopped at Best Buy and had a great experience. The staff was helpful and knowledgeable, especially when I had questions about different options. The checkout process was quick, and the store was well-organized. My order arrived on time, and everything worked perfectly. It’s always nice to shop somewhere that still values good customer service. Highly recommend!

Employee was very thorough and detailed in their explanation.

I really like the notifications about sales. I have used my membership to score amazing deals on a refrigerator and 2 deep freezes, 2 laptops and several smaller items. This membership is definitely worth having!

I bought this manly because they offered to include it in my purchase while also matching the total amount I was gonna pay anyways. Gives me peace of mind for extended return time incase the item I bought was faulty. Yearly payment is also pretty reasonable whether you shop often or spend a lot during the holidays.

GREAT BENEFITS, EASY TO SHOP. DISCOUNTS AND PROMOTIONS

Really good menbership no to expensi and Easy yo use

The benefits were a true value for our family! We were able to secure a great deal at time of purchase without worry about a price drop in the near future. While we kept all three purchases made (appliances and laptop), knowing we had up to 60 days to return if there were any issues was a huge weight lifted off our shoulders. We still have a full year of membership to enjoy.

I purchased a 43" Samsung tv about a year ago. I specifically asked the sales rep "Do I need a special set up" he replied " No it's just plug and play" It has not been simple. I had no instructions, the TV was not accepting my Comcast input. I have been to your Danvers Store about six times over the past year trying to get help. Your Samsung Expert gave me a solution eg pluging the Comcast cable into the #1 HDMI outlet. (eARC). Then he sold me a sound bar which is only accepted in the same #HDMI 1 outlet. I eventually realized he didn't know what he was doing. After a year of trying I still have problems getting a trouble free connection. five other visits to your store have not resolved this situation. It took me over an hour this morning to connect with the Comcast cable. Samsung corporation has asked me to let them know what sort of help I received, letting them know what service I received at your store.

Having a membership has made items, services, etc more accessible with occasional discounted prices

The sales rep was extremely nice, helpful and knowledgeable on the laptop that I was looking for. I always come to best buy when it comes to my electronics that I purchase. Best Buy honors their warranties and also helps when the warranty expires. I trust Best Buy and will always come back.