Customer Ratings & Reviews

The membership definitely has great benefits. It is absolutely worth the money! I am considering upgrading to the premium membership soon!

The membership let me exchange my purchase when the product went on sale a few weeks later.

I didnt think I like it but it provides a lot of peace of mind

I appreciate the member pricing associated with the membership

Lots of purchase during my purchase period, but found it difficult to obtain services needed afterward. I live a distance and needed some technical help and had to drive to the store and wait around until help was finally available. Normally, I purchase from Apple directly and had not experienced this challenge.

Very helpful and happy I can earn money back and get free perks!

Encourage everyone to get it; has pretty good perks if you know to use them right

Very good deals amazing price and good quality products

Customer service for great even though the product was not very well and it had to be returned but customer service was awesome concerning the membership

Value for money membership.Even one price match and annual cost is covered.

I've been using the My Best Buy Plus™ membership for a while now, and overall, it's been a good value depending on your shopping habits. The main perks like free 2-day shipping, exclusive member pricing, and extended return windows make a noticeable difference, especially if you shop at Best Buy regularly. One of the most useful benefits for me has been the exclusive access to member-only deals. I've already saved a decent amount on some larger purchases I was planning anyway, which helped justify the annual cost. The extended return window also takes some pressure off when making higher-ticket purchases.

OMG this is the BEST machine out there at the price point and beyond! I absolutely love it. It's has so many options and I've used them all including making chocolate expresso martinis

So far, this membership has MORE than paid for itself, and I look forward to using it even greater this year..... I bought a New Smart TV and a $49 membership. So far, I got $50 off the TV, got $25 for a price decrease, got $55 bonus for spending over $300, got another $5+$5($10total) and am scheduled to get more cause I used the Best Buy Credit card. I needed the New TV, saved $50 & put around $90 back in my pocket.... Who could complain

I purchased the membership as I was getting ready to do a renovation in my home and needed new appliances. however, with the refrigerator freezer that are separate units that I purchased was a complete debacle. I waited four months for the refrigerator to come as the first one was damaged the second time of shipment came but the delivery guys from the first delivery wrote in their paperwork that I needed a freezer, that was returned then I had to wait another several months to get a refrigerator. Then the receipt got pushed back. Then pushed back one more time and then finally I received my refrigerator but now the problem was is no one at Best Buy or through geek squad or the company that Best Buy uses knew how to marry the two refrigerator and freezer together so that it did not overheat. It has now been a little over 4 month so I returned the refrigerator freezer and bought it from someone else that had a competent technician who knew how to marry the two correctly. I also purchased an oven microwave combo, a gas cooktop as well as a hood range over the cooktop and paid the extra for installation because they needed to drill into tile for the hood. Again the people that Best Buy uses came and told me that I would have to pay hundred dollars per hole that they drill into my tile and I told them no way I’m not willing to pay that, then they got on the phone with their manager. The manager said OK $50 for every hole and I said no I paid extra for the service knowing that it has to be drilled into the tile they said well then the only way that they’ll do it is if I sign a waiver that if they crack the tile that it’s on me that they’re not responsible for it and I told them no, and the technicians literally grab their stuff and walked out. I ended up paying $100 more for my contractors to put in my oven. Microwave my cooktop as well as my hood.

Interesting, not bad but not super worth it for me personally.

I purchased a washer and dryer. Upon completion of the sale, Dan, the sales rep, informed that if there was a lower price within two month period that I could call the 1-800-BestBuy line. The person at that number was unable to assist me due to a gliche in the system and instructed me to return to the BestBuy store for assistance. I did visit the store, spoke with Dan and he remembered me. He immediately took care of the situation by calling a Supervisor, Michael, over to assist with the transaction. Because of the excellent customer service and high level of professionalism shown by both, I will be returning to BestBuy in July to make further purchases for my family. I, also, recommended that one of my sisters purchase a washer along with the membership. She was extremely pleased with the service she received from Dan. We are both pleased with the products we purchased as well. We checked other appliance retailers and found that BestBuy offered the better deals. Thank you, Dan, Michael, and BestBuy. See ya’ soon.Linda

Pretty cool to see there's some better prices for members. It saved me $100 on my lightsaber so far so it's already paying off! I would say it was worth the purchase for sure

I have a good experience with this membership. This membership actually saves money, and the extended protection and support make a huge difference. It's reassuring to know help is available when something goes wrong; instead of dealing with extra costs later, i got this when i purchased my laptop

Purchased the Best Buy Plus program and it did not disappoint! Both items went on sale shortly after purchase and my local Best Buy customer service representatives quickly and easily refunded my credit card for the difference! That was amazing and I’m thrilled to have gotten these items at such a great price! Spending the extra $50 fee up front was well worth it for me in the end.

Best Buy's Plus membership is truly exceptional, and it's an investment that pays off in numerous ways. As a member, you gain access to a plethora of exclusive benefits that help you save money and enhance your shopping experience. Firstly, the free shipping on all Best Buy purchases eliminates the worry of additional costs, allowing you to shop conveniently from the comfort of your home without fretting about delivery charges. The 24/7 dedicated customer support ensures that you receive prompt assistance whenever you need it, making the shopping process smoother and more enjoyable. Moreover, the membership entitles you to member-only deals and discounts, giving you access to significant savings on a wide range of products. Whether it's electronics, appliances, or gadgets, Best Buy's Plus membership ensures you get the best possible prices. Additionally, the extended return and exchange period grant you peace of mind when making a purchase. You have more time to test out products and return or exchange them if needed, without any hassle. Best Buy also offers exclusive access to special events and early access to sales, letting you snag the hottest deals before they become available to the general public. Overall, Best Buy's Plus membership is a fantastic money-saving option for tech enthusiasts and anyone looking to enhance their shopping experience. With its numerous perks, you'll undoubtedly enjoy the benefits and find yourself saving money in the long run.