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Customer reviews

Rating 4.2 out of 5 stars with 40962 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 40,962 reviews
  • Rated 3 out of 5 stars

    good agent Rick but he forgot to give me some info

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture very clear but first shipment had to be replaced second tv so far is good

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello and thank you for your review. We're glad that you were able to get your TV replaced. If you are ever in need of assistance, please reach out to our team on social media with a message. Here are the links to our socials: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Very happy camper at age 70.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so pleased to be approved/qualified to establish a financing plan courtesy of Best Buy. Purchased a wonderful 75" Samsung television and wall mount. Received the credit card and am looking forward to perhaps buying headphones to better enjoy this amazing television. Sincerely So, Aaron Wesley Clark *Will inquire upon returning to my local Best Buy to better understand/appreciate the Best Buy Plus Membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV OLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen, great costumer service, great overall experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value for Frequent Shoppers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been really impressed with the My Best Buy Plus membership. The exclusive member pricing has already saved me a good amount on tech purchases, and I love the free 2-day shipping. It’s especially helpful when shopping for gifts or upgrading devices. The Geek Squad support and added protection plans give me peace of mind too. Overall, it’s a great value, and I would absolutely recommend it to anyone who shops at Best Buy often! Would you recommend this membership to a friend? ✅ Yes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best buy store is the best to shop at. i liked

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the gift card would be nice to have for the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy with BB Membership benefits!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a LG front load washer from BB. As I had not owned a front load before I had lots of questions. BB Geeks professionally and patiently answered each one and more!. They also explained the membership benefits which were too good not to take advantage of, Now I can sit back and enjoy my washer with confidence and peace of mind. From going into and exiting BB every member of their staff made what could have been daunting experience to be quite the opposite. The delivery and installation went perfectly. Thank you Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    J'Auto

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure that what get is going to be the item that's going to work for me. Also that what the emp[oyes say is true. I bought a phone that is not everything they said. going to take it back and see what they tell me, then the real answer will be said '

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My membership with Best Buy has been amazing I’ve been with them for a few years now the customer service works in excellence I would definitely recommend friends,and family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it in certain situations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is an okay value. If you are planning on making big purchases in electronics, appliances, etc., then worth it to pull the trigger. If you are just buying a few items once in awhile, probably not worth it. Wish it would offer incentives, like Nintendo Switch 2 release reserved for members

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy to have my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very valuable and happy to have it. Its a relief knowing that if something happens to my expensive purchases, they will be covered

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as it used to be, but you can still get some good deals if you're patient and the emails they send out. Usually it pays for itself in savings as it's no hard to hit the yearly price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    get your self a bust buy plus membership you wont regret it. best deals and save money while your at it ! thank you best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know that if I need it….it will be there for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for new tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great for tech geeks like myself. If youre a person who likes to keep up with with all the newest gadets and tech, I reccomend getting this membership for all the deals and discounts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product - Decent Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large screen, easy set up. Holds the charge a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect in every way. Get one today. We are so glad we did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully this gets me in on pokemon drops

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just here for pokemon. Im hoping this gets me in some drops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for itself...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new laptop and the associate helping me with the purchase recommended adding the MBB+ membership. Normally I don't spend money on things like this, but the additional discount I received essentially paid for the membership, so I agreed. If you make several purchases throughout the year at BB, it's worth it because not only do you receive special member pricing and special offers on many items, but also free 2 day shipping and extended return times. I'm probably missing other perks, but you can check it out for yourself and make a decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truly the Best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't wait to get some seriously great deals with my brand new Best Buy membership!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had them work on a laptop top and took them up on their suggestion to get a different one and it worked out great thanks for the help.

    I would recommend this to a friend