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Customer reviews

Rating 4.2 out of 5 stars with 40962 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 40,962 reviews
  • Rated 5 out of 5 stars

    Not exactly try before you buy, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having made a few big purchases this year from BestBuy, this program gives the the comfort/confidence to buy a product, use it (which is the only way to know if you'll like it) and return it, if it's not a good fit. I did this for a very big, very expensive monitor, and it helped me find one that I'll never return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and Beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy membership offers you more savings and discounts and is really convenient if you buy from this store often. if the price drops after your final purchase, you can go back in the store and get your money back from the difference when you paid. absolutely satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for added protection. Had for my open box but excellent condition laptop purchase. Was good for the sense of security

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Member Perks Pays for Itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership perks you receive pays for itself. Product support, access to new products, and longer warranty then just the manufacture are the key elements. We have ALL experienced a situation that the manufacture warrenty limited a return/ replace. Bestbuy recognized this issue and created the membership option to protect its customers and the products they sell. Thank You Bestbuy for this option!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was a perfect memership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with the My Best Buy Plus™ membership has been great. The fast, free shipping is extremely convenient, and the exclusive discounts have helped me save on several purchases. I also appreciate the added protection on select products. Overall, it’s a practical and valuable service that feels worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy plus membership

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly originally did not want to get this membership because I thought it was just like all others just something that’s gonna be taken from me every year and I’ll never use it. I can tell you that I have not had to use it but having it, has brought me peace of mind knowing that if anything ever happened with the items I have, they are covered, even if they are not covered under my original warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy looking forward to the monthly member perk sales.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    apple air

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the long battery life an short charge time on my new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Best Buy and the two men in the appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was met by a very helpful young man who gave me news I didn’t like but that’s not his fault! I wanted help with my Apple Watch that I purchased at B Buy. Intentional purchase at B Buy to avoid the Apple Store. But I understand that B Buy no longer services apple products due to the proximity of an Apple Store in Emeryville. TOO BAD! He consulted with me and helped my make a decision to wait until the problem happens again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tremendous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I joined Best Buy less than a year ago, and let me tell you, it was one of the best decisions I've ever made. The membership is super affordable and comes packed with benefits that I use regularly. What I love most about the Best Buy membership is the personalized recommendations. They're always on-point, based on my purchase and browsing history, and have led me to discover some of my all-time favorite products. On top of that, the exclusive member discounts are a game-changer. I've saved a ton of money on a wide range of electronics and appliances. The discounts are substantial, and totally worth the cost of membership. Overall, I wholeheartedly recommend the Best Buy membership. It's a no-brainer for anyone looking to save money on top-notch electronics and appliances. Here are a few examples of how the Best Buy membership has added value to my life: - I recently purchased an Alexa and was blown away by the experience. - The recommendations have led me to incredible deals on products like hue lights. - The free shipping on orders over $35 is a huge plus. Trust me, if you're not already a member, you're missing out on some serious savings and perks. Get on board with Best Buy membership today!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Uselful membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very helpful membership. It is always nice to buy a product where you know you can return it in 60 days and then over and above you get a lot of discounts throughout the year for the membership.I’m

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good saver

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this at the time when I received my laptop. I was able to save a lot money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a long time I did not buy anything from Best Buy. We had a bad experience with a store in California. Until we met one of your staff members in your Medford store. His name is Jordon he explained a lot of things to my wife and I. Because of him we have purchased several TV’s for ourselves and as gifts. And because of him and the staff you have at your Medford store we do not go anywhere else to buy our electronics items we need. Plus we refer everyone to your store. This man is a truly an asset to your store and your corporation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny — great savings and convenience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Best Buy Plus membership has been completely worth it. The exclusive member pricing and free shipping have already saved me money on a few big purchases. I also love the extended return window and access to early deals—it makes shopping stress-free and convenient. It’s a solid value if you shop at Best Buy even a few times a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working grant Love the oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the oven. This is my thrift. Highly recommended

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great program

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this program and I will keep renewing it. It saves me money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bigger return window is Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made returning products I was unsure about much more comfortable. Had to buy a laptop for travel and wasn't sure if it would work, unfortunately it didn't. But BB made it easy with the 60 day window to test the laptop and exchange it for a better version that suited my needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great if the items you need are on sale!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is great if you are purchasing items on sale with member exclusive pricing. It has the potential to pay for itself if you do a lot of shopping at Best Buy. I basically got the membership for free because an item I was buying had a discount almost equal to the membership price. Sadly I have not had many perks beyond that. We will see how this holiday season goes with it. I really wish there were more perks besides what is already included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership Has Paid for Itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the My Best Buy Plus membership when we purchased a new TCL framed television. The cost of the membership has more than paid for itself because we were able to secure refunds for price drops on our item within 30-60 days of our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G.O.A.T. Geek Squad Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    G.O.A.T.! I've had some minor (operator error--me) issues and Christina and Lorenzo have been extremely patient wit me checking with me on the phone and returning to fix my issues. They came by again today to fix one last problem and, of course for them, it was done in about 20 minutes. They are the Greatest of all Time! Thanks, Lorenzo and Christina!

    I would recommend this to a friend