Customer Ratings & Reviews

Service and new unit setup were excellent,Thankfully, we have had no need of the Geek squad

The membership is soooo worth it. I make a lot of purchases and it's great for peace of mind to have a protection plan on everything without having to purchace individual plans for each item.

Used the 'Price Match' feature, saved some money on a new iPad

My experience with the customer service was pleasant and informative the representative was very helpful and knowledgeable concerning my concerns.

I just wish they would explain the membership more.

having Membership is great, I bought HP laptop for non offer price and then again the same model was on offer I got the price match guarantee and got the money back. So greatly appreciate the Best Buy membership plan. And having for a full year for just 50 bucks is a hell of a deal.

This membership is a real value. Member prices us unlimited Geek Squad support are great. Also, Tove the peace of mind of aettina protection plans on our purchases.

It is probably worth getting for the return policy extension. Personal experience is that an open box monitor I purchased is not performing as expected. As I did not have the "paid" membership yet the option to return fell outside window. Lesson, Probably worth having is you are buying electronics that you need for work or other enterprises.

An employee at Best Buy helped me sign up for the Plus membership, and I’m really glad I did. They explained all the perks clearly — faster shipping, better return options, and exclusive deals. The whole process was quick, and the savings have already made it worth it. Honestly, if you shop at Best Buy often, this membership pays for itself fast. Great service and solid value.

Buying the membership helps with special deals and took $50 right off the top along with other deals when purchasing equipment for our college students and our business.

This membership has helped me a lot. This guy named Cristian sold me on it. He was really nice.

enjoyed the products and services are amazing so far.

Haven't gotten to use it but I did use the geek squad for a batter in 2009

I recently signed up for the Best Buy Plus membership and have been really impressed with the overall experience. One of the biggest advantages is the exclusive discounts on a variety of products, which have already saved me a lot of money on my tech purchases. The free shipping benefit is also a great perk—it's fast and reliable, so I never have to worry about extra costs on delivery. What I especially appreciate is how the membership gives access to early sales and special offers, which makes finding deals even easier. The service has been hassle-free, and I feel like I’m getting great value, especially with the frequent deals on electronics and accessories. Overall, I highly recommend the Best Buy Plus membership if you shop at Best Buy frequently—it’s definitely worth it for the discounts and added benefits.

Best Buy plus gives 60 day returns and free 2 day shipping. Plus price matching

We've had this membership for almost 2 years already. We got it when we bought our new appliances for the kitchen. It's been very helpful as far as timing buying and returning items if needed. Well worth it!!!

I really like that I can can better deals with the Best Buy membership.

although am upset I was charged $50 right before they changed the price to $20

Haven’t been a member long,I bought a refrigerator from Best Buy outlet,Bowie,Maryland.I must say everyone was very helpful and accommodating.The manager Adam,I think his name was,very knowledgeable and personable.I thank the employee,had to bring frig. Back,too large,Adam was very helpful in the process.

I think it is a very good electronics store; furthermore, the technical advice is excellent.