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Customer reviews

Rating 4.2 out of 5 stars with 40966 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 40,966 reviews
  • Rated 5 out of 5 stars

    Best Buy Membership

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like that I can can better deals with the Best Buy membership.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Train staff for giving proper suggestion.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kindly train your staff while suggesting proper Replacement Trim Kits. Create a basic manual which will ask the customer 1. The size of the cabinet - Width, Height and Depth. 2. Size of any microwave along with Trim kit. The trim kit will be good match or not can be decided based on above to simple dimensions. I wasted 39$ shipping fee and 159$ installation fee. As your installer was not able to do install as I had a bigger space to fill. I have to go for customizations or get custrom trim kits built.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! We appreciate your review, although it's concerning to hear about these issues you had with the trim kit that you purchased. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    it's great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    although am upset I was charged $50 right before they changed the price to $20

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mrs. Mattson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what I purchased and will be discontinuing soon

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Its more than membership. It's piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought a Lenovo all in one pc and it's fantastic,easy to use and has a great picture. It's perfect for my needs and my best buy membership definitely made this happen. Thanks Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are good at what they do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is a very good electronics store; furthermore, the technical advice is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They even gave me a discount

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this so i can get a refund if the price drops. Let's hope so!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its ok but will be nice with additional perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is ok but i have not seen anything super great about it or any exclusive deals that tempt me to but more. I guess you can benefit more if you buy more often. It will be nice to have experiences for memeber exclusives. Maybe training or classes or somthing different as an additional add.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy my girl told me get membership. I bought a ps5 and was able to return twice for exchange. Best biy swit hed it no questions asked. If you like electronics this membership is crucial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for itself

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pays for itself with member pricing discounts on large items - highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get longer return policy which is a huge help when you are trying to decide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has come in handy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed using the Best Buy Membership and the extra perks that it allows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong with this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For big purchases, this is a no brainer. For 50 you protect yourself for potentially hundreds and it allows for more swapping freedom in a 60 day window.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value, always worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Plus is worth it if you shop there even a few times a year. The free shipping with no minimum and extended return window are the biggest perks, especially for electronics where flexibility matters. Member-only pricing can lead to solid savings!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Plus membership is absolutely worth it. I enjoy fast, free shipping, exclusive prices, and great benefits on tech and appliances. Customer service is a priority and I always get quick support. Plus, special deals and extended protection make every purchase safer and more convenient. An excellent investment for frequent shoppers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Membership That Truly Pays Off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Plus has been an excellent investment. I love the exclusive member pricing, the fast delivery benefits, and the peace of mind of having Geek Squad support whenever I need it. The perks make every purchase feel easier and more convenient. I definitely recommend this membership!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Definitely get this membership for 60 price match!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This membership pays for itself very fast! A lot of things i buy at best buy go on really good sales all the time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung UHD79

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great idea cuz I give you two months to price match the product you buy if anybody else comes up with a better price they match it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you shop here at all, this membership is more than worth it! I’ll probably be upgrading to the highest tier soon

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BB+ subscriber

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It comes with perks for lower prices for select items.

    I would recommend this to a friend