Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40795 reviews
(40,795 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 3 out of 5 stars
decent, needs some adjusting and improvement.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish there were more perks to the plus membership. It has a good decent value initially depending on the plus deals, however, I don’t agree with buying this as a lone perk. I feel it doesn’t offer much. There should be a longer return period perk to match other competitions where you don’t have to buy a membership. There is a lot of work needed for the improvement of the membership. The plus heavily outvalues the total however. That membership I feel doesn’t provide much of any value behind the “blanket coverage”.
This review is from Yearly Membership
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We really appreciate you taking the time to share your thoughts on your My Best Buy Plus membership. It's totally understandable that everyone has different needs when it comes to memberships,we're truly excited about the great value My Best Buy Plus provides. We'd be delighted to chat with you about how it can specifically benefit you. All the details are online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285, or you can simply call us at (888) BEST-BUY or (888) 237-8289 anytime! Thank you!
Rated 4 out of 5 stars
Members Prices on website look very good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Living in England and will not be back to USA due to age I can’t really get any benefit from being a member. The salesman told me by being a member I got better discount on my purchases.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great value and useful benefits for everyday tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been really happy with my My Best Buy Plus membership. The member pricing alone makes a big difference, especially when buying tech regularly. I also like the added benefits like extended return periods and access to Geek Squad support, which gives extra peace of mind. It feels like a smart investment if you shop at Best Buy even a few times a year. Overall, it’s convenient, reliable, and definitely worth it.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Bobbi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my refrigerator, The salesman who helped was very knowledgeable and friendly he made it a very smooth sale my delivery ended up being g earlier the scheduled they called and notified me it was great. Delivery also explained things to me, also took my old refrigerator definitely will refer people to Best Buy for the awesome service deals and smiles.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great Concept!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the idea that this protects me in certain situations. I wasn’t sold on it at first, but I shop here so much that it actually will benefit me in the long run.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Tiphira's review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the best buy plus and it has been wonderful saving me so much money on my purchases, great deals, and Overall a lifesaver especially for ps5 controllers!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Mirror Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Value and quality of refrigerator is excellent. I like the ability to have different sizes of ice produced, The technology of being able to see contents of the refrigerator without opening provides value to making grocery list.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Membership
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I normally don’t shop at Best Buy, but I am going to need a new computer soon
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Paid Itself Off Immediately
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This membership paid itself off twice when we purchased our refrigerator. First, the addition items/gifts we received on the original purchase, then again when the price dropped a few weeks later and we were able to retroactively price match.
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the membership with an other product. I have been shopping with Best Buy for year and enjoy the quality and competitive pricing. The membership is a bonus
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Worth the money if you make frequent purchases.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the memebership shortly before Tax Free Weekend in MA (2025). The computer tower that I bought has gone on sale since then. I was reimbursed $50 via the Price Match Guarantee so the membership has paid for itself. I received two $25 gift certificates a few weeks after the purchase based upon the purchase price ($25 for every $250 spent). Unfortunately, the gift certificates expire after one month. I don't really need anything from Best Buy, but I'm forced to make a purchase or they go to waste. The membership is probably worth it if you make frequent purchases. If you only shop there a few times a year the membership is probably not for you.
This review is from Yearly Membership
No, I would not recommend this to a friendRated 4 out of 5 stars
It’s good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think it’s a little worth it I’m not sure I will see once I use it more
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Plus membership
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deals and discounts when needed. Would recommend
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Best Buy Plus Yearly Membership - Very Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been really happy with my My Best Buy Plus™ yearly membership and feel it's delivered excellent value. The free shipping on all orders is incredibly convenient for small tech purchases, and the exclusive member pricing has saved me money on several items. Getting early access to major sales helped me snag great Black Friday deals that sold out quickly. The extended return periods and faster customer support are nice bonuses too. The membership easily paid for itself within a few months through shipping savings alone. For anyone who shops Best Buy regularly for tech gear, I'd definitely recommend it.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Worth having for frequent shoppers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think it’s worth having for people who order frequently online. You get free 2 day shipping which is always helpful and there are rewards for your purchases.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Sonos and LG Stereo Equipment
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although the items have not been picked up, let alone installed, the purchase was excellent due to the sales associates who assisted us. Klint did a fantastic job and was extremely knowledgeable when it came to both products.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
The savings I received more than paid for the mem.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At first, I was reluctant to purchase the membership. I thought I would never benefit from it, but shortly after purchasing the refrigerator from Best Buy, I found the exact same model for $100 less, and thanks to my membership, there were no hassles and I was given a price match that more than paid for the price of the membership.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Well worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The basic membership we had for one year allowed us to get a discount on a reduced priced printer that we had purchased earlier. We called and got the lower price and a refund of the difference in price on our credit card.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Very effective
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really depends on how often you buy Best Buy products, however I ran into a recent situation or I was not happy with my purchase but it was past 30 days. Luckily since I have Best Buy plus I was able to return and get a different product with no issues. I'm a big fan of the Plus Membership
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have only had it 2 weeks but I think it will be great … had to buy white but it looks good in my kitchen & I got the one w/o a handle & I like that !! My other one was Whirlpool and was over 25 years old !!!
This review is from Yearly Membership
I would recommend this to a friend
