Customer Ratings & Reviews

Very good Customer service the Associate was very helpful and made good suggestions

We are totally enjoying our new purchase! And the sale price was fantastic. It was very easy to set up and the instructions were also easy to follow.

My Best Buy Plus is worth it for people who frequently buy tech products. I liked the extra benefits, especially the exclusive deals and additional support. The signup process was simple, and the overall experience has been good. For regular Best Buy customers, it can provide nice savings over time.

We were shopping for a washer/dryer combo and the sales guy told us about the Best Buy plus membership. For $49.99 for saved over $200.00 on the set. On top of that, you get all the other great benefits, free two day shipping, exclusive deals, 60 day returns and others. It is definitely worth the money and then some. We will be renewing this for sure.

Best thing ever. I’ve shopped a lot at Best Buy and the member ship is by far one of the best perks. You get price discounts on everyday products, better deals on appliances. Only for a low monthly membership fee best thing ever. I do not regret getting it

The quality is exactly what I expected. It works perfectly, was easy to set up, and I am very happy with my purchase. I would definitely recommend this product. ⭐⭐⭐⭐⭐

I did not know this membership option was available until I made a purchase. The sales rep. knew I had trouble deciding on what brand to buy and reassured me I could swap it out if not happy with my choice. And I had a year to be reimbursed if my purchase dropped in price one or more times. Nice cushion when making a decision.

I sound up to this for the first time… My understanding is that it will allow you to do price matching with other companies if they have the identical product… Looking forward to saving some money in the future

When I went to buy my newest Apple Watch in November, I was skeptical at first to purchase this membership. When one of the store representatives told me that Best Buy does a holiday price match where I could call if the price of my product was lower and get the money refunded to me for the difference I was immediately sold. Not only did this product actually deliver as the sales associate said, but it was so easy to do. I was able to text the Best Buy representative and get everything taken care of that way. I even used my Best Buy credit card and was able to get the difference in the prices refunded right to my Best Buy credit card and off the total without affecting the promotional rate definitely worth the purchase for that alone.

This membership is a complete game-changer. Beyond the exclusive discounts and fast shipping, the customer service is truly high-value. Every interaction feels professional and prioritized, providing a seamless, 'white-glove' experience that makes buying tech stress-free. With the extended return window and premium support, this membership easily pays for itself. Highly recommended for anyone looking for a superior shopping experience.

Sorry can’t really review spending money as it’s always easy to accomplish,l simply gave my ok and it was accomplished by adding the cost to my purchase…no benefit as yet to discuss or review! I did have a very knowledgeable salesman who seemed to know all things electronic or in appliances small and large! Can’t answer if l would recommend membership to anyone as l haven’t used it to any advantage as yet…so I’m done here!

Bought a 3d printer that had issues out of the box. I tried to work with it but there was something going on with the hardware. I took it back and bestbuy gave me credit that I then put towards a better printer. As long as it's within 60 days you can do that. Highly recommended!

Right price... Protect my purchase .. save headaches in the future

It’s very easy to use! I quickly found how to control it and the settings were very satisfactory. The result of the clothes after they’ve been dried was good, and the workers had no struggle with setting it up.

Definitely a great way to earn rewards points. I got $45 back from a big purchase.

The Best Buy yearly membership is a great value for anyone who shops there regularly, offering perks like exclusive discounts, extended return periods, and access to special deals throughout the year.

The My Best Buy Plus™ membership has been helpful overall, especially with extended return periods and member-exclusive pricing. The longer return window gives peace of mind when purchasing big-ticket items like appliances or electronics, and I’ve been able to take advantage of discounts that offset part of the membership cost. That said, the value really depends on how often you shop at Best Buy. If you make frequent purchases or large buys, the membership can be worth it. If you only shop occasionally, the benefits may feel limited. Overall, it’s a solid option for regular Best Buy customers, but it’s best suited for those who shop there often.

I’m not tech savvy. I just know I wanted to update my phone, to keep my number and my carrier. I’m delighted with the phone that was suggested and they did all the tech work for me and explained and answered my questions. It’s good to know that if I hit a snag, they will be there to support me.

I am enjoying my new refrigerator. I wanted the middle drawer to be an extra freezer storage but even though the drawer said it was 29 degrees, my popsicles melted. With that said, I can still use it for small snacks and canned drinks.

The salesman encouraged me to purchase this membership just in case they put their remaining iMacs on sale after I walked out. Unfortunately that didn't happen. But as it turned out, I had to return two of the accessories I had also purchased and received back every cent I had spent. (I didn't need the new Magic Mouse, there was one already in the box.) Perhaps the easy refund would have happened anyway, dunno.