Customer Ratings & Reviews

I have already had to use my plan, even though my appliance is only two months old. (Something was done wrong during the installation.) The plan has already paid for itself.

If you buy tech stuff frequently, then some of the member deals are nice. I originally got this membership because I bought an appliance and they gave some credit back and installed the appliance for free. Occasionally you will see some personal member deals that might peak your interest but wouldn't exactly call it 100% worth it in my case.

Purchased this when i bought my laptop and they have always been helpful when it cam with any help regarding the laptop and with helping set it up and the bigger return window gave be better confidence on my purchase

This membership has definitely been worth it for me. The exclusive member pricing saves a lot over time, and having access to unlimited Geek Squad support is incredibly convenient. I also really appreciate the added protection plans on purchases — it gives me peace of mind knowing my devices are covered.

The Best Buy Membership Card offers a range of benefits tailored for tech enthusiasts and frequent shoppers. Members enjoy exclusive deals, early access to sales events, and reward points for every purchase, which can be redeemed for future discounts. The card also provides free shipping on online orders, making it convenient for those who prefer shopping from home. One standout feature is the extended return window, offering more flexibility compared to standard purchases. Additionally, members may receive special financing options on big-ticket items, which can be helpful for managing larger expenses. However, the membership comes with an annual fee, which may not be cost-effective for occasional shoppers. Some users may find that the perks are maximized only if they shop frequently or make high-value purchases. Overall, the Best Buy Membership Card is a valuable option for loyal customers who regularly buy electronics and appliances. Its benefits can easily outweigh the cost if used strategically.

I love all the perks that come with this card, the easy access to view my balance and the ability to use it whenever and whereever I need to.

Purchased this computer to replace ancient one at work. This is meeting and exceeding performance needs. It is quick. The build seems solid. Aside from set up issues with our tech folks transferring data from old computer, I have no complaints.

Good for trying out the things you buy personally has helped alot

I was able to buy a quality apple laptop for a goo discounted price. I registered for the best buy membership and I am happy that I did that

Glad we bought it when buying our new TV. Got better pricing on everything and saved more than the membership price.

’ve been using the Best Buy Membership program for a while now, and I can confidently say it’s one of the best retail memberships out there—especially if you shop for electronics even a few times a year. What I love most: Free 2-Day Shipping: This alone makes the membership worth it. I don’t always have time to go to the store, and getting tech gear or household electronics delivered quickly is incredibly convenient. Exclusive Member Deals: The savings on member-only deals are significant. I’ve already saved money on headphones, a soundbar, and even a laptop. They offer early access to sales, which is great during the holidays or major sales events. Extended Return Window: Having more time to return items takes the pressure off, especially for pricier purchases. It gives me peace of mind. Protection & Support (with Total™ tier): If you go with the higher-tier membership, you also get 24/7 tech support and protection on most products. That’s a big deal if you’re investing in major electronics or appliances. Is it worth it? Absolutely. If you buy from Best Buy more than once or twice a year—or if you're furnishing a home, upgrading your electronics, or just like knowing you're getting the best value—the membership pays for itself quickly. Between the free shipping, extended returns, and member discounts, I’ve already saved more than the cost of the membership. Highly recommend it for tech lovers, families, or anyone who values convenience and savings.

I have only used this on one purchase so far, but it really helped with lowering the cost. I think it will be really helpful in the future.

Well worth the price. I've saved a lot of money with the program.

Still have not encountered pokemon TCG in Drops after my purchase of best buy plus

As a long time BB customer I value that there is specific deals and benefits for those loyal customers. It worth trying for the free shipping along with price discounts here and there for several different items on a recurrent basis

I love the value of items and the staff is very knowledgeable of what I'm looking for. I bought a lot of items not knowing about the Best buy Plus membership but I have it now and around the holidays I will be using.

Recently purchased an Insignia refrigerator and was very pleased with the sales person named Fernando. I appreciated his good attitude, knowledge about the appliance and his great attitude of customer education and care as well. Best Buy has excellent sales staff who are also courteous and people friendly, while being professional as well.

Overpriced for what you get unless you're really shopping best buy all the time.

I've had Plus for years and just having two months to return stuff is a lifesaver. Having something delivered and life getting in the can make doing a return tougher and this makes it far easier to get a return done and not have to worry about it - plus, you have you two months to price adjust things so if you get a big ticket item and it goes on sale, you have two months to get the difference back on non-cellular stuff.

I purchased the membership mostly for the free shipping and I think I came out ahead with it. I tend to buy a lot of video games so over the course of the year it works well for me. I'm considering a new Mac and might go with BestBuyTotal care since you get the AppleCare built in with it.