Customer Ratings & Reviews

Geek Squad was very informative regarding my computer issues. Based on their findings I decided to purchase a new computer that meets all my expectations and then some. I will also have Geek Squad replace the hard drive in my old computer to have on hand as a backup and at a fair price with my membership.

As a faithful My Best Buy member for years, I’ve turned to Best Buy for everything from TVs and laptops to appliances and gadgets—and they’ve never let me down! The exclusive member prices, free 2-day shipping, and top-notch Geek Squad support make every purchase feel like a win. The staff is always knowledgeable, friendly, and genuinely helpful, turning shopping into a breeze. Best Buy isn’t just a store; it’s my go-to for all things tech. Highly recommend joining the membership—it’s paid for itself tenfold! ⭐⭐⭐⭐⭐

I was told what I needed to get by Geek Squad. Instead of confirming they do didn't have that part in any of their stores he handled me a powered serial port that he said should take care of my needs. It did not. He said I could return the part if it didn't work, and when I did see him to let him know, he got very indifferent and stuffy about the whole issue. Thanks for nothing and two wasted trips from Guthrie to that store location (Quail Springs).

Better return policy and you save money on lots and lots of products that you find in store and online .

I like the hidden deals that are listed on the price sticker for certain items in the store whenever I’m shopping for electronics. I don’t have any aspect of the plus yearly membership that I dislike.

Very nice stove well bill the price and didn't take very long for them to deliver it to us

Best Buy plus membership is totally worth it. I shop at Best Buy about once a month and I’ve made some major purchases this past year and appreciated having some extra perks, including a much longer window for returns. I haven’t needed it often, but it was nice to have when I did.

I’ve only had Best Buy Plus for a month and honestly, I’m loving it. I've Saved over $150 right away on a new monitor, which already paid for the membership. Even smaller stuff like headphones and smart home gear had surprise discounts and the free 2-day shipping with no minimum has been super convenient. The 60-day return window makes me feel way more relaxed when buying tech. If this is what one month looks like, I’m excited to see how much I save this year

My Best Buy Plus membership has been very useful and helps me save money on purchases. I like the member-only prices, special offers, and extra support. It is easy to use and definitely worth it if you shop at Best Buy regularly.

THIS PRODUCT IS A GOOD IDEA. GETS YOU MORE TIME TO VERIFY LAPTOPS AND BETTER SERVICE IF YOU HAVE ISSUES. FOR $29.99 THAT IS GOOD SUPPORT.

Haven’t used my new Dell a whole lot yet, but from what I see it’s exactly what I wanted.

Easy to install, easy to setup through the app, works great! We have the battery powered version. Very pleased with this product!

Love the membership so far. Looking forward to what existing things to come while using the membership

I bought one of those lively devices for a person to help them be safe at home and then I got them a year membership Best buy and I'm happy with my purchase

HP Omnipoint desktop computer with copilot is a great computer. No problem to setup. The computer helps you along the process. I recommend this computer to anyone needing a new computer with Windows 11. Awesome creativity.

My Best Buy plus is such a helpful tool. You get access to early sales and events. It’s totally worth plus you get discounts.

It comes in handy when what you are buying is only on sale with Plus or making a very large purchase. Otherwise this year I more or less broke even as far as the subscription and what I saved.

This is really great to have just in case something goes wrong with the television and I really like the 60 price guarantee.

I recently joined the membership at Best Buy and had a good experience overall. The member-only discounts, free shipping, and extra support make it worth it for frequent tech shoppers. Overall, it offers good value and convenience.

I see you get a lot of benefits, this is my first year let's see how it goes. I am excited for all the deals.