Customer Ratings & Reviews

In a marketplace saturated with loyalty programs and subscription models, the My Best Buy Plus™ membership distinguishes itself through clarity, meaningful value, and an elevated customer experience. It is, quite frankly, a well-executed offering tailored for those who prioritize service and efficiency without the need for excess. The benefits—ranging from exclusive pricing and early access to sales, to extended return windows—speak to the needs of a discerning customer who values both time and flexibility. It’s not simply about saving money; it’s about optimizing every transaction for maximum value and peace of mind. Shipping upgrades, member-exclusive promotions, and the added convenience of streamlined support have all contributed to an experience that feels far more concierge-level than corporate. I’ve found myself returning to Best Buy more often, not because I must, but because the overall ecosystem—enhanced by this membership—makes it the most seamless and rewarding retail relationship I maintain. In a world where luxury is increasingly defined by frictionless service, My Best Buy Plus™ delivers exactly that—quietly, consistently, and without pretense.

I recently subscribed to the Best Buy Plus Membership, and it has significantly enhanced my shopping experience. The membership offers a variety of benefits that provide exceptional value for frequent Best Buy shoppers like myself. Pros: Exclusive Discounts: The Best Buy Plus Membership provides access to exclusive discounts on a wide range of products. These savings add up quickly and make the membership fee more than worth it. Free Shipping: One of the best perks of the membership is free shipping on all orders, regardless of the purchase amount. This has been incredibly convenient, especially for smaller items that I would typically purchase online. Early Access to Sales: Members get early access to major sales events, allowing me to snag the best deals before they're available to the general public. This has been particularly useful during the holiday season and other promotional periods. Extended Return Period: The extended return window is another great benefit. It gives me peace of mind knowing that I have more time to decide if a product is right for me without rushing the decision. Exclusive Member Events: The membership also includes invitations to exclusive member events, which often feature additional discounts, special product previews, and other unique opportunities. Points and Rewards: Earning points on every purchase that can be redeemed for future discounts is a fantastic way to get even more value out of my membership. It feels great to get rewarded for purchases I would make anyway. Cons: Membership Fee: There is an annual fee for the Best Buy Plus Membership. However, the numerous benefits and savings I receive more than justify the cost. Overall Experience: I am extremely satisfied with my Best Buy Plus Membership. The combination of exclusive discounts, free shipping, early access to sales, and other perks provides substantial value and enhances my overall shopping experience. The membership pays for itself with the savings and convenience it offers. I highly recommend it to anyone who frequently shops at Best Buy and wants to maximize their benefits. Five stars! Thank you, Best Buy, for creating a membership program that truly rewards loyal customers and enhances our shopping experience!

App control is great. Looks great. Works great. Shipping look a long time, but it was worth it to replace my LG.

You never know you need it until you need it! I had an issue with a hard drive and having this membership helped me in the long run!

easy to use, the doors are not really heavy. the crisper drawers open easily. the shelves are easy to change locations

Always used BB for tech support and,product setup. Good buy for the assistance this product provides

When having connection issues with my printer, I called and an agent was able to quickly resolve the problem. Having technical support readily available is fantastic!

Perfect size for us. Colon explained everything about it.we liked it, & he didn't push us into buying it. Excellent in sales & knowledgeable

Comfortable and yet affordable. Just the type of appliance we needed. Truly happy with the appliance

Definitely appreciate the lower cost. Features remain easy to use. More offers for video games will be nice.

As a regular Best Buy customer, I can confidently say that enrolling in a My Best Buy membership has completely changed my shopping experience for the better. The annual fee has already paid for itself through a combination of exclusive discounts, shipping perks, and peace of mind on my most important purchases.

I utilized this feature on a recent washing machine purchase. The price credit more than paid for the membership.

Defo worth it! Paid for itself saved a lot of money and was for sure money well spent.

Is good for when you buy alot of eletronics and its just great because of the benefits

I went into Best Buy Plus expecting a little more day-to-day value based on how it’s described. The benefits are fine on paper, but in actual use I didn’t find much that meaningfully changed my buying experience. The extended return window is probably the most useful perk, but outside of that, the savings and exclusives felt situational rather than consistent. If you’re someone who makes frequent purchases or larger electronics buys throughout the year, I can see how this might pay off. For more occasional shoppers, the value isn’t immediately obvious. I ended up getting the membership at little to no cost, so I don’t regret trying it, but if I had paid full price, I’d have expected clearer, more tangible benefits. Not a bad program — just one that makes the most sense for a specific type of customer.

Membership got me free delivery on a new TV and added peace of mind for any tech issues with said TV. However-- for an annual membership price I would expect a year of membership. When I called in to cancel it so it wouldn't renew 10 months from now (once I've forgotten it), I was told the membership (and related perks) would be canceled immediately. I had the membership fee waived as part of some campaign, so it's no skin off my back, but if I had paid the sticker price I would be much more annoyed. Cancellation process needs improvement. Not sure I'll purchase again. 4 stars

My old iPad died so I had to get a new one asap- I use the iPad a lot! My new one is similar but a slightly larger screen; a few enhanced buttons, etc. I chose blue (very pretty). I rejoined the Geek Squad and they set everything up for me. Perfect. I like the security knowing they will take care of all my devices.

I had recently bought a new computer from Best Buy. Unexpectedly I ended up in the hospital and never got to set my computer up until after the fifteen day return policy expired. Upon setting up my computer, we found out it had major hardware corruption issues. Not knowing what to do, I asked Best Buy for advice. The manager, Collin not only took care of the problem, but I got some money back since the computer was now on sale. He signed me up for the Plus plan which now gave me more time to see if any more problems arose with my NEW computer that he had shipped to me the same day! On a Sunday! I was so overwhelmed by his kindness, I cried. In a crazy world, this young man was tops!! Top rating for his service and his human kindness !! And now I am getting a 25.00 reward toward purchases. I have this plan for a year and will never go without it again!

This program offers substantial value, delivering immediate savings that effectively offset the initial cost. Its benefits extend beyond the first purchase, providing ongoing access to exclusive promotions, enhanced communication, and preferred pricing opportunities. It is a highly worthwhile investment for frequent Best Buy customers.

If you shop at Best Buy pretty often, the Plus membership can actually be worth it. The longer return window is super helpful (especially if you’re indecisive with tech), and the member-only deals can save you a decent amount over time. It also just feels nice having a little extra flexibility when buying expensive stuff.