Customer Ratings & Reviews

This program offers substantial value, delivering immediate savings that effectively offset the initial cost. Its benefits extend beyond the first purchase, providing ongoing access to exclusive promotions, enhanced communication, and preferred pricing opportunities. It is a highly worthwhile investment for frequent Best Buy customers.

If you shop at Best Buy pretty often, the Plus membership can actually be worth it. The longer return window is super helpful (especially if you’re indecisive with tech), and the member-only deals can save you a decent amount over time. It also just feels nice having a little extra flexibility when buying expensive stuff.

Overall, the My Best Buy Plus membership offers some nice perks like free shipping and exclusive deals, which definitely help if you shop often. However, I wish the discounts were a bit more consistent and that there were more special offers for members. Still, it’s a good option if you buy electronics regularly and want a little extra convenience.

I signed up for the My Best Buy Plus™ membership thinking it might be a nice perk—but it’s turned out to be one of the smartest purchases I’ve made all year. What impressed me most was the exclusive member pricing. I can save hundreds on a new desktop and some sound systems just by being a member. And when the price dropped a few weeks later, Best Buy refunded me the difference—no hassle, no questions asked. That kind of customer-first approach is rare these days. Shipping is always fast and free, and I love that I get early access to deals before they go public. It feels like I’m part of a VIP club without the VIP price tag. If you shop at Best Buy even a few times a year, this membership pays for itself. It’s not just a loyalty program, I do really think it’s a smarter way to shop.

having used it much but so far, all is good. i recently bought a new TV and the purchase and delivery were spot on and the TV looks great.

Good deals here and there. If you buy something new, get it if in the budget.

The benefit to be able to have the 2 month window to return is unbeatable. Also, being able to catch electronics and toys at exclusive discounts is great. You need to proactive and see all the memebership discounts to get your money's worth and more

Excellent product I am fascinated with my purchase also the customer service in the store very friendly everyone

Best Buy has always been a go to. Even more in today’s competitive market with no brick and mortar locations anymore. Best Buy always has what I’m looking for. Thank you Best Buy for allowing my family to set up our new home with our Samsung Bespoke Refrigerator, Washer and Dryer & Sonos Home Theater Equipment.

Great service! The sales person, Josh H. at the Pensacola store in Cordova mall is fantastic! He's so knowledgeable, courteous, friendly and helpful. I just can't say enough nice things about him. He helped me find the perfect laptop for me. I'm thrilled with it!

I just earned cashback from the products I bought ...there's no loosing when buying electronics from best buy...

I recently purchased the My Best Buy Plus membership ($49.99/year) and found it well worth it for frequent Best Buy shoppers like me. The free 2-day shipping is fantastic for small items like accessories, and the exclusive deals more than offset the cost—I even scored a $100 gift card on a purchase! The 60-day return window adds peace of mind for big-ticket items. However, some deals feel underwhelming, and I’ve seen mixed reviews about return issues. Overall, I think it’s a great value for convenience and savings if you shop at Best Buy several times a year.

Immediately helped and easily accessible quality of service is top notch service team

Phone brand new. No issues will order again Ordered as a gift and my family loves it

Dislike that what was once free is not a subscription. Like that they reduced the price. Dislike that they reduced the number of items that receive discounts. Only worth it for the certificates.

I’ve been loving my My Best Buy Plus membership! The savings are fantastic, exclusive discounts and special offers have already paid off, especially on my recent PC parts and other stuff I've purchase. The free shipping is super convenient, and everything arrives quickly and in perfect condition. I also appreciate the early access to deals, which makes snagging popular items a breeze. Best Buy’s customer service has been top notch throughout, and the membership makes shopping feel like a VIP experience. I’m seriously considering upgrading to get even more perks because this has been such a great value. Highly recommend My Best Buy Plus to anyone who shops at Best Buy regularly!

Very comfortable with item, comfortable knowing I get extra time to make sure I actually like the product

I recently purchased a laptop from Best Buy, and unfortunately, it turned out to have a small issue right out-of-the-box. I was expecting a bit of a hassle, but the team at Best Buy completely changed my outlook. They went above and beyond to make things right - helping me troubleshoot the issue, offering quick solutions, and making sure I left completely satisfied. Their customer service was outstanding from start to finish - Friendly Comm Professional Comm And generally committed to helping. It's rare these days to find a business that truly stands behind their products and treats customers with care. I'll definitely be coming back for future electronic purchases. Lake Jackson, Tx

They are incredibly light, stay put during sprints, and the switch to USB-C charging is a long-overdue win. If you need to hear traffic while listening to your podcasts or music, these are easily the best in the category

The flexibility was great! I purchased an item and used this membership and I was able to get my benefit. Truly a great way to protect yourself and the product.