Customer Ratings & Reviews

This membership got us some bonus rewards on the first purchase. I especially like being able to get the rewards on items at my local outlet store. First was a great deal on a Lenovo laptop and a monitor. Unfortunately, some cables were missing from the monitor box even though it was supposedly in excellent condition. No problem, when we took it back a few days later only to find a recent arrival of a bigger and better Nvidia monitor. Customer service was excellent. They exchanged it with no problem. Happy ever sense with both items. Recently I bought a couple Braun shave heads. Price was competitive with other retailers and I could use my reward points with free shipping. The good news was they were OEM. Expecting them to be P&G made in the US for Braun, imagine my surprise when they arrived a couple days later and the package said made in Germany. The real deal at a great price. We look forward to more great deals and rewards as well as free shipping. Thanks Best Buy!

This is a new membership and appears to offer good value. I look forward to uding it soon.

This is my first time using this specific membership. Its been a year since I had it. So far, its been a satisfying experience. The perks such as the reward certificates that you get for BestBuy purchases provide an incentive to purchase other items in the store with significant discounts. This is just scratching the surface as far as what the membership provides. I have the BestBuy plus which has been good so far.

Great value and worth the money! Would highly suggest signing up if you are looking to make big purchases as you will save a lot of money!

This monitor has it all. Once you get the color profiles and settings dialed in it’s absolutely mind blowing. Arc Raiders and BF6 look incredible on this monitor and it’s great for everyday tasks as well as gaming. Highly recommend.

Good Afternoon, I’m reaching out in hopes of a resolution. I went into Best Buy here in Altamonte Springs, FL 32714 store #509. I went to make a transaction for an item that was above a tag priced at $129.99. The product was Beats Pro 2. When the cashier completed the transaction she said the item was $249.99. I immediately questioned the PRICE. I spoke w/ a manager he gave me an unexpected explanation regarding the price. As a consumer & a Best Buy cardholder who’ve made big purchases and currently have a ZERO balance w/ Best Buy. It’s NOT my problem that the tag should have been REMOVED. I selected that product based off the tag. I feel it should have been an Employee training moment and me as the consumer with a EXCELLENT payment HISTORY, should have been HONORED that displayed tag price for the $129.99. I’ve went through ALL the proper chains of command. And the issue is still NOT RESOLVED. If someone with decision making abilities can respond to this email w/ a resolution I would appreciate that in a timely manner. See attached photo of item & price displayed. I’m almost 100% certain that the tag is no longer DISPLAYED and was REMOVED soon as I departed the store. Please again RESPOND in a timely manner. Thank you in advance regarding this issue.

So far it has some benefits. It is a yearly Membership and just purchased it on sale. I like the 60 day return while really checking out a product purchased.

Sales person was really helpful Took the time to help us get the app for firm to use at your store to buy the refrigerator. We were having problems on the app and the sales person helped us the only that he was a sales person for I want to say cell phones and he helped the Best Buy sales person by helping us. The other sales person helped another customer and I thought that was very helpful and teen playing for a team team working together thank you.

The deals are great and the benefits are even better and for the price why not

Great value…rewards can be applied to an assortment of gift cards! +6% rewards

The benefits of the membership is great. It is worth it. I would recommend it.

Honestly if you go to Best Buy at least once a month this will pay for itself.

Best Buy Plus Membership Review Overall Membership Rating: Excellent Star Rating: 5. I recently signed up for the Best Buy Plus membership and have had a very positive experience so far. Here are some of the key aspects of my experience: Positive Aspects Exclusive Discounts and Offers: The membership provides access to exclusive discounts and offers that are not available to regular customers. This has saved me a significant amount of money on various electronics and accessories.Free Shipping:One of the most beneficial features is the free shipping on all orders, regardless of the order amount. This has been incredibly convenient, especially for smaller purchases that would otherwise incur shipping costs.Early Access to Sales:Best Buy Plus members receive early access to sales events, allowing me to shop for popular items before they sell out. This has been particularly useful during major sales like Black Friday.Extended Return Period:The extended return period is a great perk, giving me more time to decide if I’m satisfied with my purchase. It provides peace of mind, knowing that I have additional time to return or exchange items if needed.Areas for ImprovementLimited Availability of Certain Discounts:While the membership offers exclusive discounts, I've noticed that these deals are sometimes limited to certain product categories. Expanding the range of discounted items would enhance the value of the membership.Communication:I would appreciate more frequent updates on new and upcoming offers. Sometimes, I only discover these deals through my own research rather than through direct communication from Best Buy.ConclusionOverall, I am very satisfied with the Best Buy Plus membership. The benefits, such as exclusive discounts, free shipping, and early access to sales, significantly enhance my shopping experience. The membership is definitely worth it for frequent Best Buy shoppers. However, there is room for improvement in terms of expanding the range of discounts and improving communication.

So easy to set up, very easy and simple to use and so lightweight making easy to carry to work, I just love it.

#1 You are so fortunate to have a salesperson like ALEX. He will take his time and explain the differences between the TV's. Never to rush you and will always make you feel comfortable. #2 After your purchase you need to make a schedule. Loyd does a great job in trying to schedule a delivery or service around your time. Not always easy but he always seems to manage it. #3 Jeff maybe the last person you may have to deal with. I am almost 96 years of age and let's face it it's like learning all over again. Jeff is like a teacher. He is very patient and will explain every detail. When he is through, he will always leave you feeling comfortable. Because every set up maybe different and could be confusing to you he will offer his cell phone number and say phone me any time and I'm sure we can work your way through the set up. that is special! #4 Just a great team to work with. I started years ago with MAGNOLIA TV and now I'm with BEST BUY. I am a very happy BEST BUY CUSTOMER.

This membership has been a great investment for me. The exclusive member pricing has already saved me more than the annual cost, and the added benefit of free shipping with no minimum has made online shopping far more convenient. I especially appreciate the unlimited Geek Squad support—it gives me real peace of mind knowing that I can get help when I need it without worrying about extra fees. Best Buy Plus has made me feel like a valued customer. The ease of returns, early access to sales, and consistent perks reflect that this isn't just a gimmick—it actually adds value to my everyday purchases. I’ve used it for tech upgrades, household essentials, and even gifts, and it’s paid off every time. The overall experience has been smooth, reliable, and worth recommending. If you're someone who shops at Best Buy even semi-regularly, this membership pays for itself quickly.

Just know found the reward card after it disappearing paid 2000.00 for all of it round 2009 took out receipts and stuff so I could got to collage just found it and it has been stolen again

So far this has been helpful in providing discounts and incentives that helped me replace an old tablet and phone with new models that were right for my uses. The people working in the store are always super busy when I am at the store, but they seem to work very hard and are very friendly and helpful. The store is well-organized.

Love having the free 2 day shipping option. I don’t shop as often these days but when I need something fast it’s been really helpful!

I’ve been using the Best Buy membership for a while now, and overall, it’s been a great experience. There are three tiers to choose from: My Best Buy, My Best Buy Plus, and My Best Buy Total. My Best Buy is free and offers basic benefits like free standard shipping with no minimum purchase and the ability to track past purchases. It’s a good starting point if you shop at Best Buy occasionally. My Best Buy Plus costs $49.99 per year and adds perks like free two-day shipping and access to exclusive deals and sales. One of the standout features is the extended return window of 60 days for most products, which is a significant upgrade from the standard 15 days1. In summary, if you shop at Best Buy regularly and value extended return windows, exclusive deals, and tech support, the Plus or Total memberships could be worth the investment. For occasional shoppers, the free My Best Buy membership still offers useful perks without any cost.