Customer Ratings & Reviews

The sales associate explained the membership well and I like the idea of having extra time to return

Really good if you’re a regular buyer or really like good discounts

I don’t like it. Streaky and too much trouble to clean it and let dry. Hand mopping easier. Doesn’t get sticky stuff off floor. Have to bend down and use scrubby pad.

This membership has saved me so much money on my purchases from Best Buy.

Beneficial to customers. I’d recommend getting it only if it’s useful to you. For a yearly payment it’s not too bad or too expensive. I like the discounts for being a member, great service.

The service is essential for all products, I love this service.

The membership is a real value. I do recommend it

this is a great membership to have. it has been awesome to have.

Always great to have for large purchases with financing availale

Thomas showed up right on time, was prepared to tackle the job, had options for my consideration and completed the task well within the time allotted.

Member Prices are so helpful! Especially as a photographer constantly buying SD cards

I have not taken advantage of this membership to any great degree. Just having it is reassuring though. That is the only reason I did not give the higest rating. I am very satisfied with all my interactions with Best Buy.

This membership is worth every penny. No complaints so far.

I save more by becoming a member and 60 days return and exchange it is great.

The membership has been great! The member pricing has really made a difference in me making decisions to purchase items from Bestbuy instead of another local store. I believe we have taken advantage of most of the benefits that come with the membership.Has really Made A Difference.

I seldom do reviews. My experience with the Best Buy membership was terrible. It took me 3 weeks to get the app to work in order to review my rewards points. The store manager said here (meaning the wallet tab) is where you can review your reward points. It would not open. I rebooted my iPhone and removed and reinstalled the app with no success, He suggested call the direct number and they would fix it. After several calls and way too much time on the phone they told me the back office would have to send me an email or contact me directly. They never followed through. I went back to the store and told them I wanted my money back for the membership because I can't see he benefit points in the app (wallet tab doesn't work). After several sales people messed with my iPhone they were able to fix it. I needed to reduce the size of the font on my iPhone so the wallet tab to work. Very frustrating that Best Buy would develop an app this way. After finally seeing my points I had a short time to use them or loose them. I rushed to use them and I bought a security camera and 2 USB extension cables. It turns out the USB cables were not compatible so I returned them. Only the sales tax was returned to my credit card. When I asked the Best Buy team member would I get the points back, she said yes but it will take 3 days, That never happened and it is so painful to get it corrected. I have to assume in the fine print that if you use the points you only get the sales tax back and Best Buy keeps the items.

Before I buy any electronics, I explore alot but finally I come to best buy to actually see it and feel it. The offers and service of best buy is unmatched and I end up getting the product at best price from best buy

Main decision to purchase the plan was two fold. A $50 rewards certificate and the protection plan.

I got my membership back when I ordered my washer and dryer and it works great. My washing machine started having problems called up. They came out. They fixed it in no time it’s great. This is my third time getting this membership.

The membership would be most useful if you’re buying items very frequently. I bought it during the Black Friday sales to reduce the price of a MacBook Air that I had been eyeing for some time.