Customer Ratings & Reviews

So far, this membership has been a winner. I have already saved the cost of the membership in the last two months. Additionally, I now have the extended return window for my purchases. I have also taken advantage of special member pricing on a couple of items that I needed, so overall it's been a good deal for me.

It worth, you hqve more time in case you want to return something and you got rewards

Tremendous discount at a respectable price point love what Best Buy can provide in savings each time I go to store or buy online dont miss out on this amazing membership

I like the membership but was very disappointed with the bonus award situation. The bonus reward did not return to me when I return a computer I purchased and the customer service hanged up on me.

Because of the membership Price was awesome and the tv its self its beautiful

Having this membership instantly paid for itself. I’m happy they suggested it

The Best Buy Plus membership is a solid deal if you shop there often. You get free shipping, longer return windows, and some cool discounts on gadgets and appliances. The 24/7 tech support is handy too. It’s worth it if you’re a regular. Great for tech lovers!

I bought a cell phone and a nice lady from Best Buy set it up for me & explained how to work the things it does on it. She was very patient with me as I am an older woman.

Decent coverage. Pretty useful when you realize how often things come broken from manufacturers

The usb c display ports on my lenovo laptop had failed. I had read a post online that the problem could be resolved by unplugging the battery and depressing the power button for 45 sec. The geek squad girl at best buy, disconnected the battery and held the button and to both of our surprise, it worked. Thanks Geek Squad Webster Texas...

Great items. Would highly recommend buying these items

I purchased a laptop and an individual MicrosSoft office subscription for my wife in October. In December I needed to get a laptop for myself so I purchased one online and the agent I talked to told me that I could purchase the Microsoft family subscription and cancel the individual one and get a refund for the remainder of the year. I chatted with an agent this week who told me the same thing but that I needed to call to do it. That agent also told me I would receive a transcript of our chat via email, which never happened. When I called the agent told me that they could not refund the individual subscription. He did tell me to cancel my family and when I said that would mean I won’t have office on my computer he said yes. I asked to speak with a supervisor and when that person told me no I asked to be escalated again and he said no. I asked again and he said the answer won’t be different and I still said I wanted to speak with a superior. He said no and I asked again and he hung up on me. At no point did I raise my voice or use bad language. I have worked retail so I understand the agents side of things, but this has been the worst experience I have ever had.

I prefer handling electronics returns in person and with 60 day trial and currated products it saves the pain of amazon. Discounts paid for it already

Still not 100% sure on this yet. Have only had for a month. But, with the discount I got on my purchase, it immediately saved me money. Hope it works out as a positive purchase

with this membership i am able to sift through the store just looking and observing many things of interest that catches the eye and of possible purchasing with the store card in hand

Good deals for members of your looking for something that BB carries

Recouped my price differential as promised. Cashier took care of it effortlessly and efficiency. Got back 2x what it cost me for the plan

[Employee of bestbuy] Membership is the best to get that extra value at Best Buy. Like the members prices are crazy

Always a little wary of box stores that are confusing with pricing, upselling, etc. I encountered none of that in this particular store.

This membership is reasonable and love the options you get to save on different plans, love the options. It also comes with great customer service.