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Customer reviews

Rating 4.2 out of 5 stars with 40961 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 449 Showing 8,961-8,980 of 40,961 reviews
  • Rated 5 out of 5 stars

    I love .y membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the membership has a lot of pros. I recommend it to every one that has best buy credit card is having peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person as well as the delivery guys were awesome. 5 stars across the board. I love my new 75" 4K crystal UHD tv!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job to the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad who came out, Ben and Wes were outstanding. Very patient and helpful!! Great job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i love this membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this membership is awesome! the rewards and return policies are beyond amazing. i use this all the time and now have only shopped at best buy for appliances and technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought 85" BRAVIA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well informed personnel. Capable of answering questions about features of the TVs we were shopping for. Pleasant experience.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Confusing even for your employees.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value of this offering is confusing. I was told I'd receive a certificate for $100 on a $6k purchase by the salesperson within 2 weeks. After 3 I revisited the store and they handed off the issue to several people and I was told I was "mistaken" but they'd check and call. I made a supporting $1k soundbar purchase and did receive a $100 certificate for that, for which I purchased a second TV which went smoothly. But I received nothing for the 6k purchase, after being charged $50 for membership. BB should do everything to simplify and clarify this process especially when charging for it.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Rodger! I can certainly understand receiving clear communication about promotions and what we offer our customer. If this happened to me, I would also be reaching out for support. We would like to look into this matter further. Please reach out to us via social media. Our team will be happy to assist you on the following platforms:

      Facebook: @BestBuy
      Instagram: @BestBuy
      Twitter/X: @BestBuySupport BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    My Best Buy plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great you get up to 1 and a half year to pay, the whole amount over the time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It totally worth getting this for purchasing pc parts. I saved quite some money with the special deals for members. More than the actual cost of the membership for the year. Besides that you get more days to return items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down Geek squad protection is totally worth it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy associates have been so helpful and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership and enjoying it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My membership was the best decision I made. Taking advantage of prices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am sure I’ll use the membership a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great. What I like the most is it offers 60 return policy on anything purchased at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy all the benefits i get for the year membership. The daily deals are awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Best Buy Plus membership is a great value. Additional perks, great customer service, reliability - what more can you ask for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Focused ads and good Deals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding -- made sure I was aware of various sales for items in my interest area. Always up-to-date. The quality of the presentation in the ads was clear and to the point. Right now, I have my eye on an activity tracker and a new notebook computer. I was given my membership by a sales clerk when I purchased a refrigerators. I will probably renew when subscription is up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Practical Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership provides unlimited access to the Geek Squad which allows me to feel secure in relying on my technology to always be assessed and working. The membership also provides discounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New to the membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far since getting this I have reaped many benefits and have appreciated it. Time will tell as my yearly membership continues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extreme Benefits for Not That Much.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the value my Best Buy membership provides. Free Apple Care, 24 month warranty on all my purchases and exclusive discounts only available to members, it really is a no brainer. I even forgot to mention the 60 day price match guarantee. It’s pure value on top of value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership Perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales agent enthusiastically told me about this membership and it has already saved me the cost of the program. For those who make frequent purchases it would be highly recommended to participate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dear old pitiful Roku lady

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I just don't know what I would ever do without my Terry and my Cody. Seriously. Two young, brilliant, kind, patient, helpful men. Always there always take care of me.

    I would recommend this to a friend